FR24 Issue
For years now, I have used the normally excellent app, FR24. I find it both useful and entertaining.
For the last few months it has been regularly supplying wildly incorrect ALT readings from all over the place. I originally reported to the FR24 people months ago, but nothing has changed. A couple of days ago, I tried again, sending screenshots taken of different aircraft in different geographical locations, over a period of a few minutes. FR24 replied by saying that the have never heard of this problem from anyone else and asked me to uninstall/reinstall the App. This advice of course took me full circle as in my original correspondence, I explained that this had been my first course of action ! Has anyone else experienced anything similar. I am using a fully updated Samsung A51. Here is a sample screenshot from a selection of many ! https://cimg6.ibsrv.net/gimg/pprune....5a3b8f6e45.jpg |
Are you a subscriber, or do you use it for free ? It might be an encouragement to either purchase, or upgrade. Does it work ok on you laptop/desktop/tablet etc ? Does it work ok when using the wifi of another establishment whilst using your phone ?
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Long term subscriber, so not the issue.
Readouts are spot-on, on my PC. Inaccuracies on my phone appear on both wifi and 4g ! Phone and App fully updated ! edited to add :- Works fine on my Samsung Tablet but same issue arises on my older Samsung S7 phone. |
I've seen a couple of strange things. Like a PA28 flying at 200+ knots. Weird!
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Do not get too excited
Just watching LS309 doing a base leg at ACE at an altitude of 61,840ft !! Missed Approach ? 😝 |
...Tiger Moths at 69000', etc, all sort of anomalies on the three sites I look at regularly.
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Had an RYR inbound to ACE at 126,436ft !
Thought perhaps O'Leary was trying to hook up with the Branson and Bezos efforts ! |
I did see a NASA B-57 at 50+ which I was more inclined to believe!
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I first brought this false altitude problem to their attention in May of this year, at which point they said that they would look into it. Nothing of course happened. I have been in touch with them several times since. The keep asking for screen shots which I duly send. They have also asked me which phone I use. I explained that I have 2 different models of Samsung on which the fault occurs.
I also pointed out that other such Flight Trackers work fine in both phones. My recent communication with them returned the reply "our technicians are looking into it " If that is so, they have been doing so for 5 long months ! Has anyone in Ppruneland using a Samsung Phone ever had such an experience. It surely cannot just be me ? |
In my experience, the FR24 support folks are pretty clueless and get easily confused.
Here's a good example (click on the link for the thread): |
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