Aircraft details
 

New to this forum so please be gentle + if I have posted in the wrong thread mods please feel free to move.
Seeking some information if possible on a Monarch flight ...... on July 3rd 2012 flight ZB959 was due to leave PMI for BHX at 10.45. Due to a technical problem the flight was delayed (cancelled?) and eventually landed at BHX on July 4th at 14.15 indicating a delay of some 26 hours.
Is there any way of finding out the registration of the 03.07.12 plane to see if was actually repaired and flown the following day and the registration of the 04.07.12 Monarch plane that landed at BHX on 04.07.12? I understand both (same?) plane were Airbus 321's.
Many thanks.

The aircraft in question was A321 G-OZBP.

Hi there, 111KAB, and welcome to the forum.

A good place to search for such information is on a website called 'libhomeradar' - just google the name and you'll find it. It can take a bit of time to get to know how it works, and it is, of course, only as accurate as the information put into it.

However, it gives the following information for the MON 958 BHX-PMI flight on 3 July 2012: G-OZBP 321, and MON959 PMI-BHX flight on 4 July 2012: G-OZBW 320 (dep. PMI at 1136hrs local).

G-OZBP then returned from PMI to BHX later in the day (dep. PMI at 1254hrs local) as flight MON959B, then flew BHX-MAN as MON915P before doing a MAN-VCE-MAN. On 5 July it did return trips from MAN to Faro and Dubrovnik.

I can't say if that's correct; I'm just reporting what is in the system. (Departure times do not relate to actual flight times; more when the information about departure was put into the system.)

Thanks both - your help is appreciated as is your welcome ConstantFlyer.

I take your still after a pay out, why dont you just accept aircraft have problems which cannot be forseen and get on with life , I for one hope you dont get a cent...**** happens

It would be enlightening to know why you are asking this question 6 months after the event?

walterthesoftly - may I respectfully suggest you restrict your comments to matters you have knowledge of as to why I posted. :=

wowzz - I am acting for a client who has been unable to prove he was on said flight (the airline are seeking "absolute proof") and other than the airline records it seems there is no way of proving a particular person is on a specific flight.

Immigration may have passport records?

It's "you're" not "your". You're a 44 year old adult, try harder. Also you missed the "it" in "take it". How can you be any form of engineer with such atrocious attention to detail?

When you say **** happens, most of it comes from you. Now get back under your rock sweety because he didn't even mention compensation and yet here you are baiting and trollling yet again. Why don't you get on with your life?
He can't, he's never posted in here once on any matter that wasn't having a go at someone.

Boarding pass?

I suspect that boarding pass has long disappeared. Some are already discarted in seat pockets! However, DaveReidUK's suggestion is also a good tip (which I practice) to those who don't already do this: always keep your boarding passes, for a year at least.

I would have thought that airline records would be considered absolute proof.:hmm:

Think on this, imagine you are shown to be aboard an aircraft by virtue of the airlines records (which would mean that you have also cleared secruity and immigration) and you are arrested for something at the same time the flight is in the air. Can you imagine what :mad: the airline would cop over this? I'm afraid it's a two way street and this sounds like the airline are trying to welch for some reason.:=

Please don't shoot the messenger but whilst the existence of a boarding pass may be helpful it only proves the individual checked in for the flight, not that he/she actually boarded the aircraft........At least I gather that has been HMRC's "POV" on several occasions :uhoh:

Quite correct wiggy, but I think it's still not a bad idea to hang on to them, for your own records if nothing else.

I think the OP's point is that the airline are defying his client to provide independent evidence that he was on board the flight.

I'm not a lawyer, but I'd have thought the onus would be on the the airline to prove that he wasn't on board.

But then again, if I was a lawyer, I'd have told my client he was an idiot for chucking away his boarding pass. :O

Just a thought, if the passenger checked in bag(s), the flight could not depart without either the passenger or off-loading the passengers bag(s). No record of bag(s) being offloaded, the passenger must have travelled on the flight. QED.

I suspect that's not going to help much.

In the absence of a baggage tag, which presumably would have been thrown away along with the boarding pass, proving that a bag was carried is going to be as difficult as showing that the passenger travelled.

The issue isn't about whether the airline will have a record - they obviously will - but about whether it would be possible to supply independent proof, though frankly I still don't see why that should be necessary.

The trouble is that we don't really have the whole story here. Is the client saying that he/she flew on a particular flight and the airline has responded (in truth) that they have no such record (from the pax list) of that? In which case it is understandable that they place the burden of proof on the client.

It seems to me that if an airline has a record of a person flying, but thinks that it is possible that the person was not on the flight, it would be a MAJOR breach of security.

They have to do a head count, they get the boarding cards, usually through an automated check in process, they have checked identification, etc. etc. etc.

If a passenger is NOT on the plane, then they have to check for bags, and remove it there were. So when they do the head count, and compare the collected/scanned boarding passes with the manifest, they should be dealing with any discrepancies, otherwise they could be letting someone from another flight onto their flight, or vice versa.

If it turns out that the airline's records are wrong, then the airline could be opening itself up to investigation, law suits, etc.

So how does one prove one was on a particular flight? I suppose you'd need receipts before/during/after to show where you were, as well as credit card receipts for the purchase of the ticket, and the boarding pass, maybe phone records to show you at the layover point, etc. But I don't think you can prove absolutely that you were on a flight, unless you can get passengers who can all vouch for each other...

No, we haven't been told anything about what the airline have said, other than the fact that they have asked to OP's client to prove they were on the flight:

I suspect that it's simply a case of an airline, faced with a claim, playing hard ball and insisting that the passenger provides independent evidence of something that the airline already knows to be the case.

Speculating about security breaches, dodgy head counts and incorrect airline records might be fun, but I don't see its relevance here.