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Korean Air returns to gate to offload Flight Attendant

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Old 8th Dec 2014, 08:00
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Korean Air returns to gate to offload Flight Attendant

Another day in the mans of the "not quite right"!

S.Korea probes reports airline boss' daughter ordered attendant off plane | Daily Mail Online
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Old 8th Dec 2014, 18:59
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Ain't the first time " Fiona " Heather Cho has caused grieve to the Korean Air crew.

Some years ago when the inflight sales wasn't up to her expectations, she set strict targets for each designated sales crew ( responsible for notching up sales ). If they did not meet the targets, they were given a severe dressing down with threats of job termination. Most of them bought the inflight stuff themselves with their own hard earned money in order to meet the targets. Those who couldn't afford had to quit; a few distressed one actually committed suicide!

The ones who bought the inflight sales stuff just to meet their targets ran afoul of the strict South Korean customs authorities costing them fines imposed. They were worser off as the Customs authorities then reported to the company that the crew members had breached the " no duty free allowance crew rule " and recommended their job terminations! They just couldn't escape that vicious cycle. So some poor depressed ones committed suicide because it was a severe loss of esteem to have been fired for " customs fraud ", or to have lost jobs with the prestigious " national flag carrier "

Throughout the flight, the crew actually have very little sense of situational awareness with regards to safety...they were very very preoccupied with meeting inflight sales targets and not offending " fiona "!
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Old 8th Dec 2014, 22:36
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Korean Air is backing Cho. A spokesman tells AFP, Cho had lost confidence in the flight attendant’s ability to ensure the safety of the flight’s 250 passengers (because if flight attendants can’t handle a simple pre-flight snack, they can’t be trusted to open the emergency doors). The spokesman added the pilot on board the plane agreed with Cho’s decision.

Even the Captain wouldn't take his nuts out of Cho's sac! What a shock.

Last edited by captjns; 8th Dec 2014 at 23:01.
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Old 8th Dec 2014, 22:51
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You have to wonder when the CEO has his daughters in positions of power within the same company.

This sort of behaviour might explain the pilot revolving door at Korean.
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Old 9th Dec 2014, 10:21
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Seems north Korea is more peaceful
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Old 9th Dec 2014, 11:27
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Fantastic story
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Old 9th Dec 2014, 16:01
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Thumbs up

And she finally resigns!
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Old 10th Dec 2014, 07:43
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Just an eyewash! She still remains the vice president!

She only resigned from the charge of inflight service whatever that post was called They will keep it in the family whatever it takes.....

By the way...any news on what happened to the ISM who was offloaded and the FA that served her the nuts in the first place?
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Old 10th Dec 2014, 11:31
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any news on what happened to the ISM who was offloaded and the FA that served her the nuts in the first place?
I believe they had to serve their nuts on a plate
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Old 10th Dec 2014, 17:03
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heather Cho

Shame on you Heather. You have disgraced Korean Air and the Korean nation. As I am the forgiving type and in the sprit of Christmas I am sending you packets of Hawaiian Macadana nuts.
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Old 10th Dec 2014, 17:22
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The alleged PIC who's nuts are UN Heather's pocket should be sacked (pardon the pun).
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Old 10th Dec 2014, 20:39
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She still remains the vice president!
Not any longer ... she's gone completely now
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Old 11th Dec 2014, 20:55
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There are two questionable areas to resolve in this issue.

1. A weak commander, who allows a company boss to dictate his actions.
and
2. A passenger, who by virtue of her position, chooses to commandeer a
flight. This is an act of piracy, and the FAA should prosecute her.
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Old 12th Dec 2014, 08:25
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RDR - or maybe a commander who sees his job, his house his livelihood going down the pan should he " stand up to a board member" ( notwithstanding she the daughter of the CEO). Heavens - maybe he was an expat and the mind set is - " their train set"??
Weak ?? Some would say. Others might say wise - in that part of the world - and the ME, in this situation you probably get only one chance at being "a strong" commander!!

However point two is good - FAA get her skinny ass
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Old 12th Dec 2014, 10:40
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Korean Air returns to gate to offload Flight Attendant

Looks like massive climb down and backtracking by family according to BBC.
Sometimes just sometimes there really is a god and someone like her gets their comeuppance. Albeit very rarely but I really hope the cabin crew can savour this moment and truly hope they keep their jobs. Somehow suspect the latter part may not happen. Hope to be wrong for the second time since 1968 😁
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Old 12th Dec 2014, 14:55
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CDRW

I get your point about the politics of getting involved with management. There are just some lines no commander should allow anyone to cross in a moving ship.
This, is the most flippant example of interference from a non entity you can get. And over a bag of nuts.
Some may say, yeah sure, hindsight is a great position to cast a few stones from.
If you take into consideration the number of times one returns to the gate,
technical reasons are probably up there with the numbers. Illness, passenger matters, weather, traffic considerations, and so on.

My view is that he failed to provide the most basic of leadership to his crew member in the face of a nutter.
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Old 12th Dec 2014, 20:15
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Yes the Capt should never let some CC VP decide who and when someone is off loaded,but had he done the right Capt thing no one would have heard of this event.
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Old 13th Dec 2014, 01:29
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Ruined her carreer for a bag of nuts...
You get what you deserve in life, always, sooner or later.

btw: Captain was local or expat?
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Old 13th Dec 2014, 02:05
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All KE 380 pilots are local
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Old 13th Dec 2014, 04:06
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Well, had the captain had done what some armchair super duper captain " would have done ", the whole episode would not have been blown into the open and the public would have been none the wiser about this so called lady ogre!

If the commander had countermanded the lady ogre's wishes and departed the first time around, the whole flight would have become very unpleasant with a toxic atmosphere. The lady ogre would have used the aircraft satellite phone to order the eunuch DFO to come to meet the aircraft at ICN and berate the pilots and cabin crew. She would have phoned her father's underlings in Seoul to come out with all necessary cover ups to justify her case. The Korean mass media would have been ordered to keep silent.

The whole blow up due to the RTG at JFK led to a good outcome, or rather the desired outcome. A foreign captain could not have done better except to go overboard and had the lady ogre arrested by New York Port Authority for interfering with a crew's duty, or harassing a crew. That would have been an overkill which might have unintended consequences for all parties.

The conclusion to this incident as borne out is probably the best outcome for the flight crew and the cabin crew.
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