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Forum: Passengers & SLF (Self Loading Freight)

12th Sep 2018, 18:24

Replies: 12

Condor Airlines EU 261 compensation?

Views: 1,951

Posted By Mark in CA

I'll try writing to the CEO. I'm a writer, so...

I'll try writing to the CEO. I'm a writer, so it's easy for me. ;) Thanks, RevMan2, for the info. I'll try the email route. Need to contact the passengers first to confirm.

Forum: Passengers & SLF (Self Loading Freight)

6th Sep 2018, 12:38

Replies: 12

Condor Airlines EU 261 compensation?

Views: 1,951

Posted By Mark in CA

It's now been more than six weeks since I...

It's now been more than six weeks since I received the acknowledgement from Condor of the request for compensation. AFAIK, the passengers have not heard from the airline (their email address is on...

Forum: Passengers & SLF (Self Loading Freight)

8th Aug 2018, 06:24

Replies: 12

Condor Airlines EU 261 compensation?

Views: 1,951

Posted By Mark in CA

Yes, they were through tickets, and we did get an...

Yes, they were through tickets, and we did get an acknowledgement of complaint receipt. I am hoping to keep it simple and have Condor say yes, we will compensate, please provide bank details for...

Forum: Passengers & SLF (Self Loading Freight)

8th Aug 2018, 06:20

Replies: 12

Condor Airlines EU 261 compensation?

Views: 1,951

Posted By Mark in CA

Delay due to weather does not qualify for delay...

Delay due to weather does not qualify for delay compensation. In my friends' case, it was purefly mechanical; fuel-related, as I recall.

Forum: Passengers & SLF (Self Loading Freight)

6th Aug 2018, 14:34

Replies: 12

Condor Airlines EU 261 compensation?

Views: 1,951

Posted By Mark in CA

Condor Airlines EU 261 compensation?

Am helping an elderly couple with their claim for delay compensation from Condor Airlines (part of Thomas Cook) after their trans-Atlantic flight experienced multiple, serial mechanical issues at US...

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