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Forum: Airlines, Airports & Routes

11th May 2020, 14:31

Replies: 1,938

TUI Airways

Views: 1,682,586

Posted By ZULUBOY

I've tried to claim my refund today. I appreciate...

I've tried to claim my refund today. I appreciate these are very difficult circumstances but if you can get through without the line being out of order or engaged you are then transferred to a menu....

Forum: Airlines, Airports & Routes

24th Apr 2020, 06:51

Replies: 1,938

TUI Airways

Views: 1,682,586

Posted By ZULUBOY

Thanks for clarifying. I do have every sympathy...

Thanks for clarifying. I do have every sympathy with them

Forum: Airlines, Airports & Routes

23rd Apr 2020, 20:54

Replies: 1,938

TUI Airways

Views: 1,682,586

Posted By ZULUBOY

I got the (generic)refund e-mail from them this...

I got the (generic)refund e-mail from them this week, 3 weeks after I was due to fly with them. I've not looked at it properly yet but I think it said I can only get a refund after 12 months (if I...

Forum: Airlines, Airports & Routes

4th Apr 2020, 13:51

Replies: 1,938

TUI Airways

Views: 1,682,586

Posted By ZULUBOY

Yes, I understand all of that and if I was a...

Yes, I understand all of that and if I was a regular Tui customer I'd go for the voucher. They just happened to be the only airline flying from BHX to Heraklion this weekend when we planned to meet...

Forum: Airlines, Airports & Routes

4th Apr 2020, 06:18

Replies: 1,938

TUI Airways

Views: 1,682,586

Posted By ZULUBOY

Thanks very much for the reply. Yes I'd seen that...

Thanks very much for the reply. Yes I'd seen that on their website but I was under the impression that in law they had to give you a refund if you wanted it.

Forum: Airlines, Airports & Routes

3rd Apr 2020, 17:10

Replies: 1,938

TUI Airways

Views: 1,682,586

Posted By ZULUBOY

I was due to fly with Tui (flight only) on...

I was due to fly with Tui (flight only) on Sunday. Should I still sit tight and wait for them to call me or should I now be trying to give them a call to get a refund?

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