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-   -   Cabin crew ditches Captain. (https://www.pprune.org/safety-crm-qa-emergency-response-planning/556820-cabin-crew-ditches-captain.html)

F-16GUY 19th Feb 2015 08:10

Cabin crew ditches Captain.
 
Mytteri på Norwegian-fly | Stand By - Morgennyheder til rejse-, hotel- og turistbranchen

According to this article (in danish), 4 out of 9 cabin crew disembarked the plane after a heated discussion with the captain about safety of the flight. Once they left, the captain chose to depart with only 5 cabin crew on board.

Will be interesting to know if the cabin crew had any valid arguments regarding the safety of the flight (from an operational perspective), and also if the continuation of the flight with only 5 cabin crew was legal?

SlowAndSilly 19th Feb 2015 08:31

DOT should reject Norwegian Air's foreign air carrier application | TheHill

citabria06g 19th Feb 2015 08:33

swiss cheese
 
Aside from the weather, which I do believe should be flight crew's decision, does anyone else see something worrying?
  • Captain states "I am not from here, and I will not be stuck here", NAT entry time and airport closure approaching ==> get-there-itis
  • Captain and FO are both being line checked, TRE on board, TRE himself has to account for any delay to management ==> commercial pressure
  • Cabin crew have to do safety checks while cleaners are still onboard
  • Bad weather, with worsening trend
  • At night

Swiss cheese layers lining up? Luckily nothing wrong with the aircraft, but in an emergency how would this crew (as a whole, flight+cabin) perform?

NigelOnDraft 19th Feb 2015 09:03

I would suggest, especially if you want the post to remain unmoderated, to edit it and remove the names ;)

I appreciate the link you offer contains the original text with names, but that in turn might be removed or edited.

Hotel Tango 19th Feb 2015 09:10

There will be many sides to this story but it's an interesting CRM study. Of course we only have the one account here.

Skeleton 19th Feb 2015 09:27

CRM debate aside and I agree the names should be removed but that "report" smacks of getting your defence in before the judge has asked any questions. I hope whoever released it into the public domain is not an employee of the airline, if they are I trust they will be looking for another job shortly.

G.Green 19th Feb 2015 09:32

The captain should have called a 'time out' as soon as the first voice went into the high decibel range and conduct a tete-a-tete in the aft area of the cabin after the cleaners had finished. The purser then should have stated the crew's concerns and then the captain state his. Once everyone was on the same page and opinions either confirmed or modified a solution could have been easily found and acted on. How many of us have been in top gear trying to beat the weather? The captain only needs to engender a team spirit with the crew and it can be done.

Juan Tugoh 19th Feb 2015 09:37

Only one side of the story given, but the captain lost the confidence of the crew. In that situation I, too would have walked off. My life is too important for any one job. This too, if reported correctly has echoes of the Tenerife North Jumbos accident.

Hotel Tango 19th Feb 2015 09:38

I would imagine that it's been leaked by one of the ex employees involved. But why does that Captain's name ring a bell?

Lord Spandex Masher 19th Feb 2015 09:40

Chopper Tschopp!

angels 19th Feb 2015 09:58

Yes, I'm very interested in F-16's original queries. How far can cabin crew go in determining whether or not a captain is safe to fly? How many cabin crew are legally required for a flight, is it 1 per 30 pax (say) or decided by plane type, etc.

I too, am a tad concerned about names being used on this sort of post. We are getting one side of an obviously quite bitter schism but despite the one-sided statement, it is leading to people making judgements and Monday morning quarterbacking.

Climb360 19th Feb 2015 10:09

1 CA per 50 pax.

Anyway, shouldnt the title be "Captain ditches Cabin Crew"?

Jetjock330 19th Feb 2015 10:50

Generally, 50 per door. Lose a crew on a door, you lose 50 seats (door inop then). Each cc that walks off, if each had a door, x50. This is in general with our widebodies.

Eventually you lose all crew and fly it like an empty freighter!

F-16GUY 19th Feb 2015 10:53

Is that 1 per 50 seats or 1 per 50 passengers actually sitting in those seats?

And no, the title is right. The cabin crew left the captain (plane) - the captain (plane) did not leave the cabin crew....

TowerDog 19th Feb 2015 11:17

When was the cabin crew qualified to give flying lessons to the cockpit?
Weather may look nasty out there, but it could still be safe and legal to fly despite what some drama-queens in the back may think.

That being said, the captain could have been a jerk and that could also cause cc to walk of the plane :rolleyes:

panda-k-bear 19th Feb 2015 11:46


Is that 1 per 50 seats or 1 per 50 passengers actually sitting in those seats?
It's 1 per 50 revenue seats.

MD83FO 19th Feb 2015 12:23

I had a sick CC once, she stayed in the hospital, and maintenance had 50 seats taped inop for dispatch. as per OM.

FlyingChipmunk 19th Feb 2015 12:44

Captain ditches CC
 
Monarch,
It is quite fantastic that your moniker suggests humility, not.
I would like to say that your kind is the sort I unfortunately have to put up with every now and then (rarely happens now in my company, which has worked hard to get rid of your sort) and when I am reminded that I am a JERK by your kind, I graciously employ my timely, extreme, sublime and unmatchable CRM skills to put your kind in place. There is a reason why CAPTAINS have to be jerks at certain moments....when the simple message does NOT get through.

I am a lurker here on Pprune but can't stand for obnoxiousness. Have your say mate but when you amplify your ideas and fly your flag as an FO advertising your perceptions of others whom you think are jerks, that's hard to swallow.

Come to Asia for another 2000hrs in the right seat and you will be ready for the LEFT anywhere in the world mate. Yes, an Aussie here in Asia for 5 years and still learning with respect.
And please do not take any of this offensively, we have a responsibility to keep our noses level and understand that all our CABIN CREW are neccessary assets, like it or not.

Good luck mate.

ShotOne 19th Feb 2015 12:49

It's a little unsavoury that the reporter is happy to name names but prefers to remain anonymous themself. If the captain did in fact depart in weather below legal minima (that's the official met not someone's traffic report) he'll face serious comeback for doing so. The fact there's no mention suggests that wasn't the case.

paparomeodelta 19th Feb 2015 16:19

Cabin crew mutiny
 
Google translation from norwegian newspaper. Story covered in most Nordic media:
A heavy snowstorm in New York January 26 made many flights cancel their departures.
It concerned several cabin crew members on a Norwegian aircraft, there were from New York to Stockholm. Captain was however not agreed, that the plane should stay on earth.
Four cabin crew left therefore plane before departure whereupon captain headed for Sweden with four cabin crew missing, it writes the Norwegian newspaper Dagbladet.
Operational Director of the Norwegian Aviation Authority, Einar Schjølberg, calls episode illegal, since there were not enough flight attendants in the plane.
- That they fly with reduced crew is a violation of the law, and it is unacceptable, seeping he told Dagbladet.
He refers, that where, for example would not be enough staff to evacuate passagerne.
Norwegian confirms that plane -flew with four cabin crew missing but rejects, that it would be contrary to law.
- Captains decision to fly with five employees in the cabin live up to the requirement of one to 50 passengers, says Tomas Hesthammer, who is flychef in Norwegian.
They say however, that they have an internal investigation going.
Norwegian focuses more on the fact that cabin crew were against captains order.
- It is extremely unusual and serious, that cabin crew do not obey captain. He is the one with full overview of Situation, says Tomas Hesthammer.
The four crew members who left the plane, are now suspended.


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