Truncated Phraseology
 

A solution to this problem is being urgently sought. Additional software from the manufacturer to pin down exactly where the fault lies has been identified as the best way forward to investigate and a 'fix' will be developed from the findings.
Certainly not something that the support staff at Swanwick considerable non-safety critical.

Sorry for my ignorance, but what exactly is "Departure CCTV"?

Departure CCTV
A display that shows a list pending, imminent, and actual departures from the major London Airports.

It also shows what SID they are on, the squawk and the actual airborne time.

A very useful, and critical tool, for PLANNING on all the TMA sectors and those LAAC sectors that abut the LTMA.

Without it controllers at LACC have very little warning of the traffic mix and density of what is about to arrive on their sector. Transit time from the airports to the AREA sectors is VERY short you see.

Rgds BEX