BA lands at WRONG airport - Edinburgh instead of Dusseldorf
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RodH, must have been a standing hazard. About the same time I was a passenger on a 727, and we were welcomed to our flight to Brisbane. Audible puzzlement, and a quick correction. That time the pilots knew we were really going to Adelaide.
Hang on, hang on.......when I board a flight, I have to show my boarding card to the cabin crew at the main door to prove I'm entitled to be ON THAT FLIGHT, on that day to the planned flights destination. Why didn't the cabin crew pick up on the fact that EVERY pax boarding card said Dusseldorf and not Edinburgh?? Who's runs the brief here ? I would imagine that the cabin crew and flight crew would have a pre-pax boarding brief detailing, destination, special needs pax (wheel chairs, etc) pax numbers etc etc etc
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No idea of source but a post onfacebook claims that the whole crew inc flight attendants was changed at the last minute, when operations was confirming the details of the swap they just looked at the same flight the prior day which was EDI advised the crew as such and copied the flight plan.
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Hang on, hang on.......when I board a flight, I have to show my boarding card to the cabin crew at the main door to prove I'm entitled to be ON THAT FLIGHT, on that day to the planned flights destination. Why didn't the cabin crew pick up on the fact that EVERY pax boarding card said Dusseldorf and not Edinburgh?? Who's runs the brief here ? I would imagine that the cabin crew and flight crew would have a pre-pax boarding brief detailing, destination, special needs pax (wheel chairs, etc) pax numbers etc etc etc
The cabin crew thought the flight was going to Dusseldorf, the passengers thought the flight was going to Dusseldorf, but fr some reason the pilots thought the flight was going to Edinburgh.
My gut feeling is that the flight deck was called in at short notice to replace the scheduled crew for some reason. They arrived too late to meet the cabin crew, who were already on their way to the gate to start boarding the pax. For some reason the pilots were under the impression they were to fly to Edinburgh (given or picked up the wrong flight details), hence why they planned for, filed a FP to, and subsequently flew to Edinburgh. Flight deck arrive at aircraft too busy pre-flighting to chat to cabin crew. Cabin crew give initial pax announcements ("Welcome aboard this flight to Dusseldorf") whilst the pilots were getting their clearance ("Cleared to Edinburgh via the blah blah blah departure...."). Flight progresses normally (as far as the flight deck are concerned). Approaching Edinburgh the Capt/FO gives the arrival announcement. This is the first that the cabin crew and pax know of the flight going to Edinburgh.
Hang on, hang on.......when I board a flight, I have to show my boarding card to the cabin crew at the main door to prove I'm entitled to be ON THAT FLIGHT, on that day to the planned flights destination. Why didn't the cabin crew pick up on the fact that EVERY pax boarding card said Dusseldorf and not Edinburgh?? Who's runs the brief here ? I would imagine that the cabin crew and flight crew would have a pre-pax boarding brief detailing, destination, special needs pax (wheel chairs, etc) pax numbers etc etc etc
Putting any faith in manual checking of all boarding pass details at the cabin door is a bit much to ask.
But if all of the passengers have a boarding pass to wrong destination you would think that might get noticed.
I have twice boarded (been allowed to board) the wrong aircraft; both times after a gate change.
Luckily picked up when the lady in my seat wouldn't let me sit in her lap.
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In regard to cabin crew checking boarding cards, I cannot speak for British companies. However, this side of the channel it is my experience that cabin crew never check boarding cards. As far as they are concerned that has been done electronically at the gate and any anomaly flagged at that point. Only when I fly long haul on twin aisled aircraft do cabin crew check boarding cards at the door, and this is only to check your seat number and guide you to the correct aisle.
Last edited by Hotel Tango; 26th Mar 2019 at 00:04.
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Hang on, hang on........why not read the posts above?
The cabin crew thought the flight was going to Dusseldorf, the passengers thought the flight was going to Dusseldorf, but fr some reason the pilots thought the flight was going to Edinburgh.
My gut feeling is that the flight deck was called in at short notice to replace the scheduled crew for some reason. They arrived too late to meet the cabin crew, who were already on their way to the gate to start boarding the pax. For some reason the pilots were under the impression they were to fly to Edinburgh (given or picked up the wrong flight details), hence why they planned for, filed a FP to, and subsequently flew to Edinburgh. Flight deck arrive at aircraft too busy pre-flighting to chat to cabin crew. Cabin crew give initial pax announcements ("Welcome aboard this flight to Dusseldorf") whilst the pilots were getting their clearance ("Cleared to Edinburgh via the blah blah blah departure...."). Flight progresses normally (as far as the flight deck are concerned). Approaching Edinburgh the Capt/FO gives the arrival announcement. This is the first that the cabin crew and pax know of the flight going to Edinburgh.
The cabin crew thought the flight was going to Dusseldorf, the passengers thought the flight was going to Dusseldorf, but fr some reason the pilots thought the flight was going to Edinburgh.
My gut feeling is that the flight deck was called in at short notice to replace the scheduled crew for some reason. They arrived too late to meet the cabin crew, who were already on their way to the gate to start boarding the pax. For some reason the pilots were under the impression they were to fly to Edinburgh (given or picked up the wrong flight details), hence why they planned for, filed a FP to, and subsequently flew to Edinburgh. Flight deck arrive at aircraft too busy pre-flighting to chat to cabin crew. Cabin crew give initial pax announcements ("Welcome aboard this flight to Dusseldorf") whilst the pilots were getting their clearance ("Cleared to Edinburgh via the blah blah blah departure...."). Flight progresses normally (as far as the flight deck are concerned). Approaching Edinburgh the Capt/FO gives the arrival announcement. This is the first that the cabin crew and pax know of the flight going to Edinburgh.
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Yerz. Sitting in Casablanca going I thought to CDG. F/A in the cockpit, we happened to notice boarding passes in her hand "Orly". ??Ask her, are we going to CDG or Orly? "No idea. YOU should know!!". On the phone to ops., are we going to CDG or Orly? "Not knowing tell you later." Before start, same question, same answer. After start, ditto. Taxiing, "Tell you airborne." Finally up over the Med and about to run out of two-way with ops, ask again, "Ummm - Orly!". So there you go.
short flights long nights
Boarded the DC-10 at Honolulu and the welcome aboard announcement said destination Auckland. Immediately all hands shot up crying we're going to Sydney. You're on the wrong aircraft we're told, you should be on that aircraft parked to our left. Much confusion among CC and was some time before things were sorted, we were on the correct aircraft, but was left wondering about the crew.
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In regard to cabin crew checking boarding cards, I cannot speak for British companies. However, this side of the channel it is my experience that cabin crew never check boarding cards. As far as they are concerned that has been done electronically at the gate and any anomaly flagged at that point. Only when I fly long haul on twin aisled aircraft do cabin crew check boarding cards at the door, and this is only to check your seat number and guide you to the correct aisle.
Same here. Not once have cabin crew checked my boarding card (on my phone) while boarding. At the gate it’s scanned and then I walk to the aircraft and enter via the door mentioned on the card or as guided on the way by sign. The crew then say hello as I’ve boarded but no check done. The only time I’ve had it checked is on long haul twin aisle, and then it’s uaualky just to guide me to the seat number and which aisle to use.
So the gate staff will have been checking/scanning for DUS, but the crew planning for EDI ��*♀️
In the 70s two Herons departed Melbourne, one for Wagga Wagga and one for Merimbula. Somehow pax were mixed up on the tarmac prior to boarding, some alert pax noticed the wrong scenery and alerted crews. Both a/c diverted to Mangalore and 30 odd passengers were reassembled into their correct groups for onwards carriage.
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Following refueling at EDI the flight took off again and eventually arrived in DUS, where a German Immigration officer 'fingered' through the pages of the passport of one of the pax, an elderly British gentleman and asked : 'Have you ever flown to Dusseldorf before ?' , Upon which the elderly gentleman responded : 'Yes, but we did'nt land.......
SOPS
Not in the ABC article I'm looking at … might be an ATR but makes no mention of aircraft type in the article
ABC article
cheers
layman
Not in the ABC article I'm looking at … might be an ATR but makes no mention of aircraft type in the article
ABC article
cheers
layman
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I wonder what the arrivals board at DUS was showing just after the aircraft had landed at EDI? Was the handling agent at DUS thinking the flight had been cancelled, was still inbound or had landed?
Imagine the chaos at BNE in the old days when on Sunday morning there would be a flock of Friendships on the apron.
Paxs would front up at the chainwire gate, show their boarding pass and the lovely young lady would say "that aircraft over there"
All good except all F28s look the same.
Paxs would front up at the chainwire gate, show their boarding pass and the lovely young lady would say "that aircraft over there"
All good except all F28s look the same.
Some assumptions here that would never have crossed my mind:
- that ATC for a terminal area with, what, 2000+ movements a day, would associate every single flight number with a specific destination (beyond what's filed). I mean, outside of BAW001 or something equally obvious. I'd bow to input from one of our ATC friends, of course.
- that I'd have to show my boarding pass to cabin crew (unless there is a seat mixup). I haven't done that in close to 20 years. Get scanned through at the gate - end of story.
- that any significant number of pax are paying attention to the outside view - they mostly have their heads buried in their devices from 10 seconds after sitting down until after landing, except when prohibited.
LCY of course has no jetways. No need - that I can see - for flight crew to pass through the same doorway and tunnel (and past the same signage) as the pax (or the CC). Again I'll bow to the folks who work there daily as to normal ops, though.
- that ATC for a terminal area with, what, 2000+ movements a day, would associate every single flight number with a specific destination (beyond what's filed). I mean, outside of BAW001 or something equally obvious. I'd bow to input from one of our ATC friends, of course.
- that I'd have to show my boarding pass to cabin crew (unless there is a seat mixup). I haven't done that in close to 20 years. Get scanned through at the gate - end of story.
- that any significant number of pax are paying attention to the outside view - they mostly have their heads buried in their devices from 10 seconds after sitting down until after landing, except when prohibited.
LCY of course has no jetways. No need - that I can see - for flight crew to pass through the same doorway and tunnel (and past the same signage) as the pax (or the CC). Again I'll bow to the folks who work there daily as to normal ops, though.
