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Unbelievable - family forced to sit in the aeroplane floor

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Unbelievable - family forced to sit in the aeroplane floor

Old 13th Jan 2019, 16:33
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Unbelievable - family forced to sit in the aeroplane floor

http://www.dailymail.co.uk/news/arti...dnt-exist.html

Iknow itís the Daily Fail, but this seems to be a genuine tale.
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Old 13th Jan 2019, 16:41
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Some would pay good money for that kind of legroom.
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Old 13th Jan 2019, 16:44
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WOW! Well I hope the authorities investigate this.
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Old 13th Jan 2019, 16:47
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Originally Posted by TangoAlphad View Post



The 10 year old was put in a seat and the parents given a rear jump seat. They would of been briefly removed to get the catering trollies out so it looks like they decided to sit on the floor during that time. Yes it isn't ideal but safe and they got to their destination? I'd take that over being bumped off.
Really? Great I'll let you sit on the floor unrestricted while in flight and ride through some unexpected CAT and see how you like hitting the ceiling and then fall back to the floor.
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Old 13th Jan 2019, 16:49
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Originally Posted by TangoAlphad View Post
They had seats. Did you read the article?
Yes I read the article, did you?

Only for takeoff and landing... NOT while in cruise!

Isn't it illegal for passengers on British registered aircrafts (or European registered) not to be seated in seats at all times?
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Old 13th Jan 2019, 16:55
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Isn't it illegal for passengers on British registered aircrafts (or European registered) not to be seated in seats at all times?
Er, no. What a bizarre idea. They are allowed to go to the toilet, walk around and chat, on some airlines go and stand at the bar...
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Old 13th Jan 2019, 16:56
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They had seats. Did you read the article?
No they didn't. The adults sat on two folding crew seats for take-off and landing and then had to move to the floor as the crew space was needed for trolleys. I think that the question is, how long would it have taken them to get back to the crew seats (presumably now blocked by trolleys) in the event of turbulence?

They could be in their seats at any time excluding removing the trolleys
Why then were they asked to sit on the floor for the entire flight (apart from take-off and landing)?
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Old 13th Jan 2019, 16:59
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Originally Posted by Airclues View Post
No they didn't. The adults sat on two folding crew seats for take-off and landing and then had to move to the floor as the crew space was needed for trolleys. I think that the question is, how long would it have taken them to get back to the crew seats (presumably now blocked by trolleys) in the event of turbulence?

Thank you, that was my point.
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Old 13th Jan 2019, 17:02
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After a recent experience of 3 hours in one of the new Y class "slim line" seats, I am not sure the floor would be any worse

The crew were placed in a difficult position entirely due to a F*ck up by Ops and were only trying to help get the family home. The sad part is the airline is just going to throw the crew under the bus......
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Old 13th Jan 2019, 17:09
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tangoal regarding no seats for pax ?????????? Have you gone off your meds ?
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Old 13th Jan 2019, 17:14
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What software do they use to allocate seats for some specific flight that is not aware of the actual aircraft configuration? It can't be legal to carry passengers without a seat? No seatbelt, no life vest, but possibly pax oxygen.

My parents told me from the 1960s when on vacation in Bulgaria they were on a short flight so much overbooked that passengers (including them) had to stand in the aisle during the entire flight and one flight attendant had to sit on the lap of a seated passenger.
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Old 13th Jan 2019, 17:18
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Possibly a last minute aircraft change not reflected at the check-in desk, hence the wrong aircraft map and non existent seat assignments. Accommodating revenue passengers on jump seats should be justifiable only for proven safety reasons and if no other options are available, definitely not for commercial reasons like it happened in that case, otherwise in a matter of a few more years commercial aviation will become a total circus.
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Old 13th Jan 2019, 17:19
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Originally Posted by Johnny [email protected] Pants View Post
I know it’s the Daily Fail, but this seems to be a genuine tale.
Hmmm.

Family-of-three allocated seats on the TUI flight from Menorca to Birmingham
A family were forced to sit on the floor for their two-hour TUI flight to Menorca
I wouldn't place too much confidence in the DM's ability to get any facts right.
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Old 13th Jan 2019, 17:45
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Originally Posted by TangoAlphad View Post
What do you think happens when you take jump seat passengers on board?
Nothing if he/she is entitled to use a jump seat as per the airline ops manual.


Originally Posted by TangoAlphad View Post
Do you refuse to carry passengers in the jump seat?
Definitely if they are not entitled, otherwise You must get a waiver from Your operator.
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Old 13th Jan 2019, 18:04
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Originally Posted by BizJetJock View Post
Er, no. What a bizarre idea. They are allowed to go to the toilet, walk around and chat, on some airlines go and stand at the bar...
There's a difference between what passengers do of their own volition - and what an airline screw-up forces them to do.

TUI has already (now) offered a total refund on the entire round-trip flight - bare minimum IMHO. And my crystal ball tells me there is a meeting with the CAA (no tea and bikkies) in TUI's future. "How - exactly - can you not know how many seats are in your aircraft?!"
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Old 13th Jan 2019, 18:08
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Originally Posted by pattern_is_full View Post
There's a difference between what passengers do of their own volition - and what an airline screw-up forces them to do.

TUI has already (now) offered a total refund on the entire round-trip flight - bare minimum IMHO. And my crystal ball tells me there is a meeting with the CAA (no tea and bikkies) in TUI's future. "How - exactly - can you not know how many seats are in your aircraft?!"
you place far too much faith in the CAA. When it comes to airlines they have the teeth of stunted girbils. Pilots theyíll prosecute till the cows come home. Airlines, not so much
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Old 13th Jan 2019, 18:51
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Originally Posted by pattern_is_full View Post
"How - exactly - can you not know how many seats are in your aircraft?!"
Not as unlikely as it sounds. The article talks about a "last minute aircraft change".

The vanishing Row 41 sounds like a 757, and the photo looks like one. TUI have a dozen or so 757s which they inherited, variously, from Britannia, Air 2000, British Airways and LTU.

I'd be willing to bet that they aren't all in the same configuration.
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Old 13th Jan 2019, 19:28
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This procedure has been in place for as long as I can remember. I regularly used all four spare jumpseats to carry standby pax on the 767 when people were taking companions on long haul trips. To this day, my UK AOC operator has priority system in place that allocates the jumpseats in accordance with the operating crew members start date. In fact, an overbooking trial was run a few years ago whereby passengers would be compensated if they accepted the J/S.

There is nothing illegal about this when carrying either standby or full revenue passengers. Immoral maybe, but not illegal.
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Old 13th Jan 2019, 19:50
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Originally Posted by 763 jock View Post
This procedure has been in place for as long as I can remember. I regularly used all four spare jumpseats to carry standby pax on the 767 when people were taking companions on long haul trips. To this day, my UK AOC operator has priority system in place that allocates the jumpseats in accordance with the operating crew members start date. In fact, an overbooking trial was run a few years ago whereby passengers would be compensated if they accepted the J/S.

There is nothing illegal about this when carrying either standby or full revenue passengers. Immoral maybe, but not illegal.
Totally concur with that
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Old 13th Jan 2019, 19:53
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The passengers made their choice and were helped by the crew.

Remember a colleague gave the cockpit jump seat to a business passenger who pleaded to get home.
later demanded a refund from the company as wasnt seated in business class. Tosser.
After that I was careful about who I helped.
smells like it here.
nothing illegal.
Once had my wife along and no jump seats..kind African despatcher said wait until the last passenger is seated..walk down the aircraft, pick up a child and put the child on your lap for take off.Crew Seat for cruise.
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