USA Today: UA forcibly remove random pax from flight
Re all this guff about power-crazed captains
I had assumed the PIC were generally sufficiently mature and sensible (and recognised they had far too much at stake) to get into petty power games. That is certainly the case with the pilots I know. A lot of time, blood, sweat, tears and $ to get those wings, so respect the authority granted and don't overstep the mark.
However the attitudes of a few "pilots" here has been a disconcerting revelation. Maybe it really is an industry wide thing.
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For those in the US, Munoz is supposed to appear on today's "Good Morning America" on ABC, which I believe starts in about 20 minutes (08:00 EDT, 07:00 CDT). It should be interesting to see if can manage a miraculous save or just dig a deeper hole. I'm at work so probably won't be able to watch (though I think it streams on abc.com), but I'm sure it'll be on YouTube before too long.
In 20+ years I've never worked with or seen a " power crazed Captain" .
The " too much to lose" statement rings true. I'm certainly not going to push any boundaries unless it's to stop someone getting hurt.
The " too much to lose" statement rings true. I'm certainly not going to push any boundaries unless it's to stop someone getting hurt.
In 20+ years I've never worked with or seen a " power crazed Captain" .
From the videos it seems the Captain never left his seat - surprised me - if I heard shouting and screaming from the cabin at the gate I don't think I would act the same away.
I take FULL command AND resposebility off that aircraft , the safety and security if off it and all souls on it.
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This has to be one of the most interesting threads I have read on PPRuNe in a long time.
It would appear that customer service failed in favour of an attitude problem, the Flight Crew among st us have reiterated that the Captain was in command yet was nowhere to be seen in the video(s) whilst the guy that was paying his salary is receiving treatment in a Chicago hospital.
The CEO of United initially sang the praises of the staff involved ... right up until an adverse statement came from the White House at which point his underpants turned brown.
How about we all go out, buy a bag of popcorn, sit back and watch the fireworks whilst, as an industry as a whole, we wish the unfortunate victim a speedy recovery?
It would appear that customer service failed in favour of an attitude problem, the Flight Crew among st us have reiterated that the Captain was in command yet was nowhere to be seen in the video(s) whilst the guy that was paying his salary is receiving treatment in a Chicago hospital.
The CEO of United initially sang the praises of the staff involved ... right up until an adverse statement came from the White House at which point his underpants turned brown.
How about we all go out, buy a bag of popcorn, sit back and watch the fireworks whilst, as an industry as a whole, we wish the unfortunate victim a speedy recovery?
2 Hang on one second, let me get this straight.............
Yes do make sure you get it straight. And that things haven't been embellished or over-simplified or misrepresented by someone asking you to now support the tenuous position they have got themselves in....
Because you are 100% right, the buck will stop with you if other pax subsequently contradict your staffs version of events, or if awkward youtube clips emerge.
Understand its a difficult job. But beware hearing only half the story.
For those in the US, Munoz is supposed to appear on today's "Good Morning America" on ABC, which I believe starts in about 20 minutes (08:00 EDT, 07:00 CDT). It should be interesting to see if can manage a miraculous save or just dig a deeper hole. I'm at work so probably won't be able to watch (though I think it streams on abc.com), but I'm sure it'll be on YouTube before too long.
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If so, a few incautious posters on this thread might need to look to their wallets.
More (hearsay):
David Thanh Duc Dao, MD vs. David Anh Duy Dao MD
https://www.reddit.com/r/aznidentity...paign_against/
More (hearsay):
David Thanh Duc Dao, MD vs. David Anh Duy Dao MD
https://www.reddit.com/r/aznidentity...paign_against/
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Is the thread title correct? IANAL and this incident was clearly post-boarding, and not even over-booking as it was clearly a late commercial decision to relocate crew. The Ts and Cs about being denied boarding are sensible -> last lowest status in out?
https://www.united.com/web/en-US/con...age.aspx#sec25
Why would you ever select one of a couple travelling together? If he really is the poker player don't expect him to settle (out of court) for less than ill informed CEOs (aggravating damages email) annual salary!
United Airlines Passenger Suing? ? A Lawsuit Could Win Him Millions - Hollywood Life
https://www.united.com/web/en-US/con...age.aspx#sec25
Why would you ever select one of a couple travelling together? If he really is the poker player don't expect him to settle (out of court) for less than ill informed CEOs (aggravating damages email) annual salary!
United Airlines Passenger Suing? ? A Lawsuit Could Win Him Millions - Hollywood Life
If the aim is to offload X number of passengers (where X > 1) then it would be fairly logical for the computer to nominate couples travelling together.
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It's not just United that have stuffed up on this one.
https://insiderlouisville.com/busine...united-flight/
https://insiderlouisville.com/busine...united-flight/
Last edited by Super VC-10; 12th Apr 2017 at 12:22. Reason: cmt
Munoz interview
"The first thing I think is important to say is to apologise to Dr Dao, his family, the passengers on that flight, our customers, our employees.
That is not who our family at United is, and you saw us at a bad moment.
And this can never - will never - happen again on a United Airlines flight, that's my premise and my promise."
That is not who our family at United is, and you saw us at a bad moment.
And this can never - will never - happen again on a United Airlines flight, that's my premise and my promise."
SkyGod
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No the Jumpseat is not good enough for the crew, they rather have a paying customer DRAGGED out!
Go figure!
To the Pilot-Wife Story, was utter nonsense! Thats not the OTHER side of the story!
This passenger had not been denied boarding. Reading the CoC, it does not specify the procedure for this, passenger already boarded and is not disruptive.
Go figure!
To the Pilot-Wife Story, was utter nonsense! Thats not the OTHER side of the story!
This passenger had not been denied boarding. Reading the CoC, it does not specify the procedure for this, passenger already boarded and is not disruptive.
Last edited by BusAirDriver; 12th Apr 2017 at 12:42.
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The writing's on the wall. Munoz says he will not resign.
United Airlines boss Oscar Munoz will not resign - BBC News
United Airlines boss Oscar Munoz will not resign - BBC News
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Jumpseating vs Deadheading
I understand there is difrent union deals with regards to DH crew for duty and JS for commuters. Can anyone enlighten us on the practice in US generaly and United especialy.
Would be very interesting to know.
Thanks
Would be very interesting to know.
Thanks
Originally Posted by Pilot Wife
If there’s one thing I have learned over the years, it’s that there are always two sides to every story.
That was my reaction too............. Trying to defend the indefensible...
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Quote Munoz
"This can never, will never happen again on a United Airlines flight," he said.
He was asked what the company would do in future if a seated passenger refused voluntarily to leave an overbooked plane based on the airline's compensation offer.
"We're not going to put a law enforcement official to take them off," he said, "to remove a booked, paid seated passenger, we can't do that."
Mr Munoz was asked if Mr Dao was at fault.
The chief executive paused.
He said: "No. He can't be. He was a paying passenger sitting on our seat in our aircraft and no one should be treated that way. Period."
"This can never, will never happen again on a United Airlines flight," he said.
He was asked what the company would do in future if a seated passenger refused voluntarily to leave an overbooked plane based on the airline's compensation offer.
"We're not going to put a law enforcement official to take them off," he said, "to remove a booked, paid seated passenger, we can't do that."
Mr Munoz was asked if Mr Dao was at fault.
The chief executive paused.
He said: "No. He can't be. He was a paying passenger sitting on our seat in our aircraft and no one should be treated that way. Period."