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USA Today: UA forcibly remove random pax from flight

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USA Today: UA forcibly remove random pax from flight

Old 28th Apr 2017, 02:56
  #1141 (permalink)  
 
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Two first class upgrades (lower 48 only).
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Old 28th Apr 2017, 03:57
  #1142 (permalink)  
 
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Those upgrades will be on a Gulfstream
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Old 28th Apr 2017, 04:00
  #1143 (permalink)  
 
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United's statement on the settlement:

Statement from United Airlines Regarding Resolution with Dr. David Dao
April 27, 2017

CHICAGO, April 27, 2017 /PRNewswire/ -- We are pleased to report that United and Dr. Dao have reached an amicable resolution of the unfortunate incident that occurred aboard flight 3411. We look forward to implementing the improvements we have announced, which will put our customers at the center of everything we do.
Statement from United Airlines Regarding Resolution with Dr. David Dao - Apr 27, 2017

The attorneys' statement:

April 27, 2017
2:00 pm

News Release

Dr. David Dao has reached an amicable settlement with United Airlines for the injuries he received in his April 9th ordeal, which was captured on video and viewed worldwide. The settlement was negotiated by Dr. Dao’s lawyers, Thomas A. Demetrio of Corboy & Demetrio and Stephen L. Golan of Golan Christie Taglia, and the legal representatives for United. A condition of the settlement includes a provision that the amount remain confidential. Dr. Dao and his attorneys agreed to that condition.

Demetrio praised Mr. Oscar Munoz:

‘Mr. Munoz said he was going to do the right thing, and he has. In addition, United has taken full responsibility for what happened on Flight 3411, without attempting to blame others, including the City of Chicago. For this acceptance of corporate accountability, United is to be applauded.’

The settlement was reached on the same day United Airlines announced multiple positive changes to improve the customer experience. According to Demetrio, ‘Dr. Dao has become the unintended champion for the adoption of changes which will certainly help improve the lives of literally millions of travelers.’ In addition, Demetrio stated, ‘I sincerely hope that all other airlines make similar changes and follow United’s lead in helping to improve the passenger flying experience with an emphasis on empathy, patience, respect and dignity.’
http://www.corboydemetrio.com/media/...Release%20.pdf
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Old 28th Apr 2017, 04:28
  #1144 (permalink)  
 
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It must be a pretty large settlement considering they indemnified the City of Chicago and Republic, the contractor AND praised UA.

My question, if I were Mr. Dao, "UA, how much is that confidentiality agreement worth to you?"
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Old 28th Apr 2017, 05:05
  #1145 (permalink)  
 
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Smart move. Lawyers fees alone would have cost UA a large amount over & above the final settlement in a protracted battle. The UA lawyers lost out sone good fees here. End amount must have been extremely juicy for Dr Dao to agree so fast. "I am goong to make you an offer you can't resist"
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Old 28th Apr 2017, 08:09
  #1146 (permalink)  
 
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Originally Posted by Airbubba View Post
Will the attorneys now sue the City of Chicago?
Later media reports include this statement which doesn't seem to be in the initial news release:

Demetrio said Dao does not plan to pursue a separate lawsuit against the city of Chicago or the officers employed by the Chicago Department of Aviation.

“No one else in the entire world is going to be sued by Dr. Dao,” said the attorney, who has been involved in several high-profile personal-injury settlements. “United has stepped up to the plate and hit a home run.”
United Airlines reaches amicable settlement with passenger dragged from a plane - LA Times
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Old 28th Apr 2017, 08:37
  #1147 (permalink)  
 
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I would venture to say the pay off is not counted by the thousands, but rather counted by the millions.
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Old 28th Apr 2017, 11:19
  #1148 (permalink)  
 
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Single or double digit?
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Old 28th Apr 2017, 11:29
  #1149 (permalink)  
 
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What sort of figure would have made it worthwhile for United?
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Old 28th Apr 2017, 11:56
  #1150 (permalink)  
 
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Originally Posted by hunterboy View Post
What sort of figure would have made it worthwhile for United?
There United didn't have the first punch advantage.
I suppose all was handled by Dr. Dao's attorneys, under Dr.Dao's CONDITIONS.
Worthwhile?
The shorter this case was on the spot, the better for United.
Figures aren't (IMHO) important in the long range of business...
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Old 28th Apr 2017, 11:59
  #1151 (permalink)  
 
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Leaving the merits of this case aside, Airlines better brace themselves for emboldened passengers doing what they like and when challenged by the crew demanding recompense.
I see it's already started on a LGW KIN.
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Old 28th Apr 2017, 12:19
  #1152 (permalink)  
 
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Airlines better brace themselves for emboldened passengers doing what they like and when challenged by the crew demanding recompense
Pax cannot do what they like. If its illegal the judge will determine their sentence or fine, as many of the bogan brigade have already found.

Mr. Dao was quite within his legal rights and did absolutely nothing wrong to receive what he ended up getting aboard the aircraft. Once he said he wasn't volunteering that should have been the end of the matter, and the airline should have found another individual who would have been happy to take whatever was on offer to give up his/her seat.
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Old 28th Apr 2017, 12:37
  #1153 (permalink)  
 
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First movers advantage. I suspect the amount would have been to the tune of $50+ million as a good defence would have cost UA about that much with a chance of a higher Punitive payout from the Jury & a protracted PR nightmare cost.
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Old 28th Apr 2017, 12:39
  #1154 (permalink)  
 
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Originally Posted by Wannabe Flyer View Post
End amount must have been extremely juicy for Dr Dao to agree so fast. "I am going to make you an offer you can't resist"
I just feel sorry for the horse ...
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Old 28th Apr 2017, 13:01
  #1155 (permalink)  
 
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I see as normal there is the usual no disclosure on the amount but how do you stop it??
A very large amount of money must go through the system so why would banks or investment services not know or even neightbours ??
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Old 28th Apr 2017, 13:40
  #1156 (permalink)  
 
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Neighbors maybe, but funds transfers that large go thru the ACH as numbered accounts. Probably his local bank would only know thru their personal knowledge of him and his accounts. Blabbing could expose one to substantial penalties, I suspect.
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Old 28th Apr 2017, 14:40
  #1157 (permalink)  
 
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I can see how this is going to play out now. Once a person boards (quite when that actually is is subject to another argument)'they can insist that they are taken to their destination, no ifs, no buts. Any attempt to deplane them afterwards for whatever reason will now involve a fight. The passenger can not lose. If they are whacked they claim, if they are ejected they claim. The grasping public will not believe airlines when they are told an aircraft is unserviceable, weather is out of limits or passenger X has misbehaved. Over the years I've beeen accused of discrimination, lying, stupidity, over-reaction and so forth. It looks like more fun in the coming years.
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Old 28th Apr 2017, 16:16
  #1158 (permalink)  
 
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That's unduly pessimistic IMHO.

A passenger who is violent/disruptive/abusive will still be able to be offloaded under the terms and conditions that he/she accepted when buying their ticket. Yes, you will need to be sure to follow the procedure to the letter, but don't you already do that?

And if a flight is cancelled because of weather or the aircraft goes tech, your bolshie passenger is hardly going to cling to their seat while everybody else disembarks - what would be the point?
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Old 28th Apr 2017, 16:21
  #1159 (permalink)  
 
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and how is he going to spend his windfall? At 69 (?) his options are a bit limited.
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Old 28th Apr 2017, 16:49
  #1160 (permalink)  
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But he does have daughters.

Five children, apparently.

the Dao family has five children, four of whom are doctors in different locations around the United States.

Tim is the oldest child in the family at 34-years old and is a cardiologist in Plano, Texas.
The second son is named Ben and he’s 31. Ben is reportedly a medical graduate while their daughter Christine, 33, is a doctor in Durham, North Carolina.
The youngest of the four doctors in the family is Angela, who is 27 and graduated with a medical degree from the University of Kentucky.

The other daughter is Christine’s twin, Crystal. She’s reportedly a married mother who lives in Barrington, Illinois.
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