United airlines bombthreat
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A very unusual Press Release regarding a delayed flight!
Tuesday May 29, 6:22 pm Eastern Time
Press Release
SOURCE: United Airlines
United Airlines Updates Information on Delayed Flight UA 945 from Frankfurt, Germany to Chicago's O'Hare International Airport
CHICAGO, May 29 /PRNewswire/ -- United Airlines (NYSE: UAL - news) has issued the following update on its delayed flight UA 945 from Frankfurt, Germany to Chicago's O'Hare International Airport:
Flight UA 945 will arrive at O'Hare's International Arrivals facility at 9:30 p.m. this evening (May 29). The company will deploy additional customer service agents to assist customers arriving on this flight and has been working to re-book customers with onward flights with convenient connections wherever possible. Customers who are unable to make their re-booked onward connections will be accommodated at local hotels and have been re-booked to continue their flights tomorrow.
We thank customers on board this flight for their patience and understanding during this difficult situation. United always will put safety first, and will not compromise the safety and security of passengers and crew. In this instance, the crew followed all company procedures in diverting the airplane. Although it resulted in a lengthy delay for customers, it was the right decision.
United will continue to work with officials, including law enforcement, on a full investigation of the incident.
**NOTE TO EDITORS:
-- Flight UA 945 is operated with a Boeing 747-400 aircraft. A total of 296 passengers and 12 crew members are on-board.
-- The airplane left Frankfurt at 2:27 p.m. (local time) on May 28 and was due to arrive at O'Hare at 2 p.m. local time.
-- The aircraft diverted to Keflavik, Iceland, after the crew received information that was interpreted to be a potential threat.
-- The aircraft landed safely in Keflavik and the airplane was thoroughly searched.
-- United dispatched a customer service agent and a mechanic to Iceland. The mechanic was needed to assist with a minor mechanical problem when the aircraft was being towed in Keflavik. The customer agent was on-hand to re-book customers with connecting flights and assist customers.
-- United has no customer service employees in Iceland, but United employees worked hard to ensure that our customers' unscheduled stop was as tolerable as possible. The company provided food and drinks, hotel accommodation, regular flight status updates and arranged for local sightseeing tours of Iceland for interested passengers.
-- United customer service agents will provide "friendship kits" to all customers onboard UA 945 upon arrival at O'Hare. These kits contain coupons valid for future travel, along with other amenities.
-- United customer service agents already have finalized all details regarding overnight accommodations in Chicago for customers who have missed their connections this evening.
SOURCE: United Airlines
Tuesday May 29, 6:22 pm Eastern Time
Press Release
SOURCE: United Airlines
United Airlines Updates Information on Delayed Flight UA 945 from Frankfurt, Germany to Chicago's O'Hare International Airport
CHICAGO, May 29 /PRNewswire/ -- United Airlines (NYSE: UAL - news) has issued the following update on its delayed flight UA 945 from Frankfurt, Germany to Chicago's O'Hare International Airport:
Flight UA 945 will arrive at O'Hare's International Arrivals facility at 9:30 p.m. this evening (May 29). The company will deploy additional customer service agents to assist customers arriving on this flight and has been working to re-book customers with onward flights with convenient connections wherever possible. Customers who are unable to make their re-booked onward connections will be accommodated at local hotels and have been re-booked to continue their flights tomorrow.
We thank customers on board this flight for their patience and understanding during this difficult situation. United always will put safety first, and will not compromise the safety and security of passengers and crew. In this instance, the crew followed all company procedures in diverting the airplane. Although it resulted in a lengthy delay for customers, it was the right decision.
United will continue to work with officials, including law enforcement, on a full investigation of the incident.
**NOTE TO EDITORS:
-- Flight UA 945 is operated with a Boeing 747-400 aircraft. A total of 296 passengers and 12 crew members are on-board.
-- The airplane left Frankfurt at 2:27 p.m. (local time) on May 28 and was due to arrive at O'Hare at 2 p.m. local time.
-- The aircraft diverted to Keflavik, Iceland, after the crew received information that was interpreted to be a potential threat.
-- The aircraft landed safely in Keflavik and the airplane was thoroughly searched.
-- United dispatched a customer service agent and a mechanic to Iceland. The mechanic was needed to assist with a minor mechanical problem when the aircraft was being towed in Keflavik. The customer agent was on-hand to re-book customers with connecting flights and assist customers.
-- United has no customer service employees in Iceland, but United employees worked hard to ensure that our customers' unscheduled stop was as tolerable as possible. The company provided food and drinks, hotel accommodation, regular flight status updates and arranged for local sightseeing tours of Iceland for interested passengers.
-- United customer service agents will provide "friendship kits" to all customers onboard UA 945 upon arrival at O'Hare. These kits contain coupons valid for future travel, along with other amenities.
-- United customer service agents already have finalized all details regarding overnight accommodations in Chicago for customers who have missed their connections this evening.
SOURCE: United Airlines
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Mwashi..
It would appear that Lockerbie meant nothing to the USA security system.
I flew from Atlanta to orlando about a year ago. I arived early, checked my baggage and was then informed that I could go on an earlier flight.
When I commented that my bag had already been checked for the later flight I was told that it would automatically go onto the first available flight - and if I went on the one I was scheduled to get, the bag would be in Orlando waiting for me when I got there.
When I quizzed the staff about unacompanied baggage the response was "You must be from either Europe or Saudi Arabia - you guys care about that sort of stuff".
They went on to explain that they really do not see it as a threat and that the majority of flights has unacommpanied baggage on board.
It would appear that Lockerbie meant nothing to the USA security system.
I flew from Atlanta to orlando about a year ago. I arived early, checked my baggage and was then informed that I could go on an earlier flight.
When I commented that my bag had already been checked for the later flight I was told that it would automatically go onto the first available flight - and if I went on the one I was scheduled to get, the bag would be in Orlando waiting for me when I got there.
When I quizzed the staff about unacompanied baggage the response was "You must be from either Europe or Saudi Arabia - you guys care about that sort of stuff".
They went on to explain that they really do not see it as a threat and that the majority of flights has unacommpanied baggage on board.
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As a piece of slf, I'd comment that it's nice to see the not only responsible actions of the Captain, but the way United responded as a company. Top marks to all of them!
Of course, you could say that's what we expect anyway, but I don't think that detracts at all from their credit.
Of course, you could say that's what we expect anyway, but I don't think that detracts at all from their credit.
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I was recently confirmed on Delta from RSW/ATL/LGW and then onward to AGP. When I arrived at check-in in RSW my bags went down the belt, and I was issued my boarding passes for RSW/ATL/CDG. Not wanting anything to do with France if I can help it, I told the agent I wasn't going thru France, but via LGW. They said there was a mistake in my routing, and what did it matter which way I went as long as I got there?
Not their business, but to me it matters. Anyway, I refused to travel, but in order to not delay their all ready late flight, my bags went to Atlanta without me on my original flight.
After I got things worked out my way with Delta, I arrived in Malaga and my bags came a day later via Madrid and Iberia, a carrier I wasn't even associated with on this trip.
When I questioned the security, the reply was "We have procedures and have determined that you are not a threat."
Obvivously anyone with this little bit of knowledge could figure out how to do some real damage.
Go figure.
Not their business, but to me it matters. Anyway, I refused to travel, but in order to not delay their all ready late flight, my bags went to Atlanta without me on my original flight.
After I got things worked out my way with Delta, I arrived in Malaga and my bags came a day later via Madrid and Iberia, a carrier I wasn't even associated with on this trip.
When I questioned the security, the reply was "We have procedures and have determined that you are not a threat."
Obvivously anyone with this little bit of knowledge could figure out how to do some real damage.
Go figure.
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Security gap in EDDF?
Well, passengers are individually id-checked by security when entering their gate, after being x-rayed/searched before entering the terminal, plus federal border-police check, plus aditional carry-on and checked-baggage screening plus all the usual airline checks. (And that is just the public side of it)
Many delays in FRA caused by offloaded bags of pax finally not aboard. Feel safe there.
Still good decision to land ASAP.
Well, passengers are individually id-checked by security when entering their gate, after being x-rayed/searched before entering the terminal, plus federal border-police check, plus aditional carry-on and checked-baggage screening plus all the usual airline checks. (And that is just the public side of it)
Many delays in FRA caused by offloaded bags of pax finally not aboard. Feel safe there.
Still good decision to land ASAP.
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Airport security in the USA is a Congressionally certified joke. The FAA won't act and there is no power in the U.S to change that, given the state of political influence.
With the recent bombing convictions, the USA could be in a lot of trouble.
With the recent bombing convictions, the USA could be in a lot of trouble.
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I can confirm the US-Procedure: When I picked up my brother-in-law some years ago in Seattle-Tacoma, I found out, that his baggage already had arrived on an earlier flight...?
At the regional carrier I work for in Germany, it is common practice, do do a headcount before taxi.
If the number is incorrect and ground staff confirms, that a pax is missing, there has a baggage ID to be performed to offload unaccompanied baggage. I feel much safer with that procedure.
[This message has been edited by Midnight Blue (edited 31 May 2001).]
At the regional carrier I work for in Germany, it is common practice, do do a headcount before taxi.
If the number is incorrect and ground staff confirms, that a pax is missing, there has a baggage ID to be performed to offload unaccompanied baggage. I feel much safer with that procedure.
[This message has been edited by Midnight Blue (edited 31 May 2001).]
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I collected a pax for LHR a couple of years ago who had flown from LAN to ORD to LHR. when he got to my house he opened his bag to reliase he had half a dozen bangers from a previous camping trip. He had gone through to major international airports with out any one picking it up.
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Re Unaccompanied Baggage in USA.
I position regularly aroud the Eastern USA and Caribbean usually on American Airlines.
Not only do they offer the worst Cabin Service I have ever experienced (A cereal bowl, muffin and ONE coffee in 3 1/2 hours BGI to MIA!) but they will in one out of three journeys send my bags unaccompanied! Always, when you protest using Security as the major argument they either resort to speaking Spanish (and walk away when you reply in the same) or use the excuse that as you have checked the baggage in, it must be safe! Even when you bring up Lockerbie or the Air India Bombing, they either pretend not to know of either outrage or just refuse to discuss the safety issues.
Just another case of American Xenophobic Indifference. What does it take to make them appreciate this issue. Somebody blowing up Air Force One? Still then, they would only pretend that this was the first ever incident and make a film about it!
I position regularly aroud the Eastern USA and Caribbean usually on American Airlines.
Not only do they offer the worst Cabin Service I have ever experienced (A cereal bowl, muffin and ONE coffee in 3 1/2 hours BGI to MIA!) but they will in one out of three journeys send my bags unaccompanied! Always, when you protest using Security as the major argument they either resort to speaking Spanish (and walk away when you reply in the same) or use the excuse that as you have checked the baggage in, it must be safe! Even when you bring up Lockerbie or the Air India Bombing, they either pretend not to know of either outrage or just refuse to discuss the safety issues.
Just another case of American Xenophobic Indifference. What does it take to make them appreciate this issue. Somebody blowing up Air Force One? Still then, they would only pretend that this was the first ever incident and make a film about it!
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<font face="Verdana, Arial, Helvetica" size="2">Just another case of American Xenophobic Indifference. What does it take to make them appreciate this issue. Somebody blowing up Air Force One? </font>
Once the bag and passenger have commenced the journey, separating them on subsequent segments is not seen as a security risk due to the randomness and unpredictability with which it occurs.
The correlation with xenophobia escapes me I confess, and I very much doubt a 'common' passenger's bag would find its way onto AF1, unaccompanied or otherwise.
