Ryanair/Channel 4 dispatches Programme
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Dam
i feel sorry for the staff by getting a really bum deal as for not opening the bar that has nothing to do with Customs more ryanair and OL wanting to be a fat cat.
craig
craig
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So we've learned that Ryanair doesn't give a toss about it's CC, Pilots or it's pax. I thought the whole world and his dog knew that anyway!!!
I did love the Captains comment though, "Ryanair take everything and give nothing". He's got the company culture well and truly nailed!!!
I did love the Captains comment though, "Ryanair take everything and give nothing". He's got the company culture well and truly nailed!!!
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99% rubbish...... from someone who is crew and has sat many a training course!! the area's ryan should be adressing if they care enough... their own crew's writing each others refrences!!.the trainers saying 1a will die so dont use them as an abp!!!.crew's not writing things in defects book ie slide.passports not being checked although that is an airport issue.most of the other issues could be about any airline with a short turnaround!!!!
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how long
how long will it take before the names of the people on C4's documentry are around the crews and then get sacked or demoted.
i say 14 days i will take odds of 2/1 on 14 days any takers he he
i say 14 days i will take odds of 2/1 on 14 days any takers he he
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At the end of the day, crap programme or not, would you really want to go and work for a company like that, where people are ruled by fear of losing their jobs or being demoted, I know i wouldn't. It was Painful to watch a Captain who was too scared or didn't have the authority to offer passengers a drink after 3 hours, they also made it very clear what the company stance is towards its customers.
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i feel sorry for the staff by getting a really bum deal as for not opening the bar that has nothing to do with Customs more ryanair and OL wanting to be a fat cat.
...the thin end thereof
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I'm not surprised by the initial reaction to the prog here.
But I disagree. Ignoring the dross and hyperbole, and concentrating on the actual evidence, there was more than enough in that programme to warrant publication, imho.
Trainees writing each other's references? I'm sure the terrorists will be interested in that.
Staff are clearly encouraged to cut corners in basic procedures. Checking the passports at Gothenburg? Cabin crew chastised for delaying departure.
The training? Clearly a blatant disregard to the spirit of the rules if not the letter. Even though it doesn't appear to be technically against the rules to allow them to sit their tests with their notes, it hardly imbues confidence as a potential customer.
Surely it's agreed that the very high air safety standards we have in the first world are achieved by a 'belt and braces' approach. It seems to me that Ryanair don't bother with the braces. While perhaps not operating outside the letter of the law, they certainly operate outside the spirit of it and push the rules to the absolute limits.
That's not what the rules are there for, the rules are absolute minimum standards that airlines are supposed not to fall below. That's not the same as them being a recommended industry standard, which is the way Ryanair appear to view them.
It's already been said on this thread that 25 minutes is not enough to turn an aircraft around and still have full regard to all of the safety checks required.
If Ryanair do have a serious accident, MOL will have a lot to answer for.
On the strength of the evidence I have seen in this programme, I'd think twice about flying Ryanair. That said, you get what you pay for.
But I disagree. Ignoring the dross and hyperbole, and concentrating on the actual evidence, there was more than enough in that programme to warrant publication, imho.
Trainees writing each other's references? I'm sure the terrorists will be interested in that.
Staff are clearly encouraged to cut corners in basic procedures. Checking the passports at Gothenburg? Cabin crew chastised for delaying departure.
The training? Clearly a blatant disregard to the spirit of the rules if not the letter. Even though it doesn't appear to be technically against the rules to allow them to sit their tests with their notes, it hardly imbues confidence as a potential customer.
Surely it's agreed that the very high air safety standards we have in the first world are achieved by a 'belt and braces' approach. It seems to me that Ryanair don't bother with the braces. While perhaps not operating outside the letter of the law, they certainly operate outside the spirit of it and push the rules to the absolute limits.
That's not what the rules are there for, the rules are absolute minimum standards that airlines are supposed not to fall below. That's not the same as them being a recommended industry standard, which is the way Ryanair appear to view them.
It's already been said on this thread that 25 minutes is not enough to turn an aircraft around and still have full regard to all of the safety checks required.
If Ryanair do have a serious accident, MOL will have a lot to answer for.
On the strength of the evidence I have seen in this programme, I'd think twice about flying Ryanair. That said, you get what you pay for.
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Originally Posted by Black Knat
Must say, load of rubbish but out of interest, how did the reporters get the cameras on board? Any suggestions?
I'm not saying these were all proved but could we agree there were some question marks and possible isolted incidents?
Anyway - to answer your question, have a look at sites like this one:
http://www.lorraine.co.uk/video_surv...le_systems.asp
The video equipment is about the 3rd or 4th item down.
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All Channels
With it being only on Channel 4 it has not reached as many viewers it requires.
The daily papers for valintines day may hit the punters but might upset M.O.L.????
Very intersting.
The daily papers for valintines day may hit the punters but might upset M.O.L.????
Very intersting.
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zzzzzzzzzzz
Well what can i say.... apart from nearly falling asleep through that.... i found it a truly disappointing programme.
Well said HostieGirl they are definately issues to be addressed but nothing of major concern oh apart from the reference thing!
As for the boarding with passports, I've worked as ground staff dispatching ryanair flights as well as boarding them and i have to say i've managed to check passports, boarding cards and a cross check and still get the plane out on time. This all comenced when the captain and cabin crew are ready to board not a minute before. Though no offence to cabin crew but god some of them can be sooooo slow when boarding!!
Anyway i have nothing else to say as there is nothing else to say on the matter.
oh apart from MOL should have been given a live interview it would have livened things up!!
Well said HostieGirl they are definately issues to be addressed but nothing of major concern oh apart from the reference thing!
As for the boarding with passports, I've worked as ground staff dispatching ryanair flights as well as boarding them and i have to say i've managed to check passports, boarding cards and a cross check and still get the plane out on time. This all comenced when the captain and cabin crew are ready to board not a minute before. Though no offence to cabin crew but god some of them can be sooooo slow when boarding!!
Anyway i have nothing else to say as there is nothing else to say on the matter.
oh apart from MOL should have been given a live interview it would have livened things up!!
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There's very little for the papers to pick up.
If they do follow it up, Ryanair have every opportunity to reply. Probably with a free seat offer
Ryanair advertises heavily in the print media and the papers know which side their bread is buttered.
If they do follow it up, Ryanair have every opportunity to reply. Probably with a free seat offer
Ryanair advertises heavily in the print media and the papers know which side their bread is buttered.
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I enjoyed the program. It does pretty much sum-up the low cost world. 20 min turn arounds, knackered crews etc.
We dont get a chance to eat properly, no break in 11 hours- don't even have time for a crap half the time in the humming bogs!
But the biggest question of all, has the rapid growth of airlines (not just lowcost) gone beyond the capability of the DFT and the CAA/IAA can handle?
Tonight's program has proved this
We dont get a chance to eat properly, no break in 11 hours- don't even have time for a crap half the time in the humming bogs!
But the biggest question of all, has the rapid growth of airlines (not just lowcost) gone beyond the capability of the DFT and the CAA/IAA can handle?
Tonight's program has proved this
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My initial reaction was one of disappointment at how little there was. However, for a "reality check" I telephoned a couple of "civvies" with no experience of the aviation industry and got the following unexpected (to me) reaction:
1. Some of the security stuff shocked them.
2. Confirmation of the company culture that they had heard about - but now could see in action (and did not like).
3. The issue of crew fatigue (especially the demotion of a captain a few days earlier than when the recording was made), and,
4. The "clearly sincere and worrying" remarks about people possibly loosing their jobs for doing what they should do.
One thing is reasonably clear: after all the hype I don't think Ryanair have much prospect of successfully suing C4. What is less clear is where this will go from here.
1. Some of the security stuff shocked them.
2. Confirmation of the company culture that they had heard about - but now could see in action (and did not like).
3. The issue of crew fatigue (especially the demotion of a captain a few days earlier than when the recording was made), and,
4. The "clearly sincere and worrying" remarks about people possibly loosing their jobs for doing what they should do.
One thing is reasonably clear: after all the hype I don't think Ryanair have much prospect of successfully suing C4. What is less clear is where this will go from here.
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Well, apart from customer relations which we all know about and don't give crap about ( speaking as a pax in this case ), what was new?
Didn't much like the CC training as it was shown, but only a snippet of it was filmed so it gives no clue as to the rest of the training program...therefore impossible to judge on a safety standpoint. The references thing? well if it is true, then security is a joke....again nothing new at european airports, but not good all the same. CC asleep? Well I am not CC, but do they get a few minutes off during the flight for a break? If so, they can nap! The slide issue, well they never followed that through in the report so who knows? The pilot's
attitude towards the pax? They only repeated what we all know about flying
ryanair, it's cheap so shut it! The passport issue at boarding gate? One employee giving bad advice to another is no reflection on the whole operation. Dirty planes?, well in 25mins it's no surprise, but not completing safety checks is something of concern. Would dearly love to hear a reply from MOL!
Didn't much like the CC training as it was shown, but only a snippet of it was filmed so it gives no clue as to the rest of the training program...therefore impossible to judge on a safety standpoint. The references thing? well if it is true, then security is a joke....again nothing new at european airports, but not good all the same. CC asleep? Well I am not CC, but do they get a few minutes off during the flight for a break? If so, they can nap! The slide issue, well they never followed that through in the report so who knows? The pilot's
attitude towards the pax? They only repeated what we all know about flying
ryanair, it's cheap so shut it! The passport issue at boarding gate? One employee giving bad advice to another is no reflection on the whole operation. Dirty planes?, well in 25mins it's no surprise, but not completing safety checks is something of concern. Would dearly love to hear a reply from MOL!