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-   -   HeliOps Magazine contact (https://www.pprune.org/rotorheads/328622-heliops-magazine-contact.html)

Flapping Doctor 27th May 2008 18:17

HeliOps Magazine contact
 
Apologies for using this site for a mundane request......
I've been trying to contact HeliOps Magazine but have failed by e-mail (via the website or directly) and by phone. Are they still going? If so I'd appreciate a PM to establish contact; I have subscription questions.

Many thanks

BigMike 28th May 2008 14:00

You might try posting a question on there forum.

paco 28th May 2008 14:21

[email protected] will get you Mark, the editor

Phil
Safety columnist

Brilliant Stuff 28th May 2008 15:13

When I rang the mag because the Website gave different subscriptions costs compared to the renewal letter, the office phone was diverted to Ned's mobile since it was still out of hours for the office.

Ned-Air2Air 28th May 2008 20:05

Flapping Doctor - Check your PMs.

McBad 16th Jul 2008 13:14

Heliops Magazine
 
Is anyone else in the UK not receiving this magazine? (Assuming you've subscribed to it of course!)

I subscribed back in the spring and have still seen no magazines. Attempts to contact Heliops through the contact page on their web-site and by e-mail have met with little success.

Is it just me or is there a wider problem?

Cheers,

M

JTobias 16th Jul 2008 13:21

errrm, I think I get it.
I will check at home tonight to see when my last issue arrived.

Joel

Ned-Air2Air 16th Jul 2008 19:16

McBad,

Feel free to contact me directly on [email protected]

Am on the road but will get whatever the problem is sorted. We recently changed our ISP and had email probs but they should be sorted. The above comes direct to me.

JTobias 16th Jul 2008 22:12

Last issue I had was March/April edition

KNIEVEL77 31st Dec 2008 16:47

HeliOps Magazine.
 
Hi,

I subscribed to HeliOps magazine in November but have heard absolutely nothing from them since.

I have emailed them 4 times now but with no response.

Is anyone else having problems with their subscription or with contacting them?

Runway101 31st Dec 2008 16:51

When I signed up for my subscription I also never heard back from them (except the initial automatic email that confirmed my subscription). However, some month later the first issue showed up in my mailbox. Your subscription may start with the next issue as it was too late for the last one.

When asked about the missing subscription at their booth at Heli Expo in Houston a young blond girl (I believe she was Ned's daughter) told me they had some problems with the company that handled the subscriptions, but they were about to restructure and take over by themselves or something along those lines.

When I changed my address, they were very quick to respond and update though.

KNIEVEL77 31st Dec 2008 16:56

Excellent, thankyou........I will just sit tight then!

KNIEVEL77 31st Dec 2008 18:17

Lets hope he reads this thread then, I paid $95, i'd be upset if all I received was one copy!:{

THM 31st Dec 2008 19:59

***********

Link deleted: SP.

KNIEVEL77 31st Dec 2008 20:23

Hopefully Ned will read this and try and sort it out!

Te_Kahu 31st Dec 2008 22:05

I know they had major problems with a company that was contracted to do all of the distribution/mailing and subscription management etc of their publications.

Drop a line to Neville [email protected] I'm sure he'd be keen to put it right.

TK

Brilliant Stuff 1st Jan 2009 08:56

Ring the office is all I can suggest since everyhting else seems to be a long shot, that's what my experience with them tells me, but I do hope it's a third party upsetting their system, because Ned appears rather genuine from meeting him and other people who have met him.

pplh 1st Jan 2009 09:45

I'm having the same issue in the UK. Subscribed early december but haven't heard anything from anyone, tried using the contact page on the website and emailing the subscriptions department but still nothing.

Anyone having any luck getting through to them?

THM 1st Jan 2009 14:42

Sorry Sp just thought it would help.

MightyGem 1st Jan 2009 19:19

Just to insert a positive note here, I get my copy regularly.


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