Problems at MD - merged threads
If you read your own press releases long enough, you actually start believing them... I'm just a wee bit skeptical, maybe when the Pro-Pilot survey puts MD on top I'll start believing.
Join Date: Aug 2004
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agreed. i love the spin that the marketing folks publish...
so, out there in the field, is more of the same????
(before u start)
no hidden agenda, only think a new player in the game "should" improve the game... (but maybe is not the time, yet
)
I am a big fan of the product with 2 x 500's. However 2 of my customers have recently been trying to buy new ones but cant. Customer no1 was quoted Nov 06 USD1,057,000 for a new 500E decided to buy one 2 months ago to find the price had gone up by $ 300.000.00. MD will not even talk to him about it
Customer 2 lives in New York for 6 months of the year. Asked the factory for a price, told to contact local dealer. He contacted local dealer 6 times. Told someone would come back to him. Guess what 3 weeks later no contact he is now talking to Eurocopter. Lynn I am afraid you need to ger a grip of this as you have lost 2 sales this year. How many 500's do you build, lets say 20 a year. So you have turned down 10 % of your business, let alone the bad PR this has for MD.
The upshot of this survey is obviously marketing hype
Customer 2 lives in New York for 6 months of the year. Asked the factory for a price, told to contact local dealer. He contacted local dealer 6 times. Told someone would come back to him. Guess what 3 weeks later no contact he is now talking to Eurocopter. Lynn I am afraid you need to ger a grip of this as you have lost 2 sales this year. How many 500's do you build, lets say 20 a year. So you have turned down 10 % of your business, let alone the bad PR this has for MD.
The upshot of this survey is obviously marketing hype
Join Date: Apr 2002
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well done on MD's part to get customer support back on track.
however, i have heard that the customer support manager was let go. cannot confirm, however, imho a major mistake, we deal with all the major mfgs on a weekly, sometimes daily basis in product development. the gentleman in question at MD was the very best and our "go to" guy, cannot say thanks enough to him for his help over the years.
NP, thanks again for your support
cal
however, i have heard that the customer support manager was let go. cannot confirm, however, imho a major mistake, we deal with all the major mfgs on a weekly, sometimes daily basis in product development. the gentleman in question at MD was the very best and our "go to" guy, cannot say thanks enough to him for his help over the years.
NP, thanks again for your support
cal
I agree. Get in. Switch on. Go.
Why do EC have to make the same process 100% more complicated?
...plus the P+W engines/fadec combo..........3200hrs in 6 years. Over 12800 starts.
...not one problem.
Why do EC have to make the same process 100% more complicated?
...plus the P+W engines/fadec combo..........3200hrs in 6 years. Over 12800 starts.
...not one problem.
Join Date: Nov 2004
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True, but WMids had a few years an thousands of hours experience of the 206/207 series engine with very few problems on their explorer and that machine lived most of its time sat out in all weathers.
Great engines!!!!!
Great engines!!!!!
Still Problems at MD - Help required
Anyone out there know how to get hold of Lynn Tilton ( tried her e mail ) ?
One of my customers has been let down by an MD distributor on a new one,they come up with all sorts of lame excuses why they are refusing to supply one. He has e mailed and complained to Miss T and has not had the courtsey of a reply. It seems unbelievable that they want to turn down the sale of a new machine !!!!!!!!!!!!! My man even had exchanged sterling into $ 500k for the deposit.
One of my customers has been let down by an MD distributor on a new one,they come up with all sorts of lame excuses why they are refusing to supply one. He has e mailed and complained to Miss T and has not had the courtsey of a reply. It seems unbelievable that they want to turn down the sale of a new machine !!!!!!!!!!!!! My man even had exchanged sterling into $ 500k for the deposit.
Join Date: Feb 2001
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LT will be at Heli-Expo. She's listed as presenting 2.20-2.40pm at the HAI's 2nd Annual Airframe Manufacturer CEO Forum on Monday, February 25, 2008 (event runs 1:30 p.m. until 4:00 p.m) in the Theater of the George R. Brown Convention Center. see http://rotor.com/Default.aspx?tabid=...wsid905=57841&
There's probably an MD press conference too.
There's probably an MD press conference too.
New or Refurbished!
handysnaks! I would be a little careful about reading press releases too quickly! As I read it ( & it is infront of me ) it states " Recently bought a refurbished, nearly $4 million MD 902 Explorer" It then goes on to say " Calstar has entered into contracts to purchase 4 more of the MD 902's and and station them ......."
I remain unsure whether these are new builds or refurbished machines. I suspect the latter!
Tigerfish.
I remain unsure whether these are new builds or refurbished machines. I suspect the latter!
Tigerfish.
Join Date: Feb 2001
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Tigerfish. I understand your scepticism, but check MD's press release from HAI on this CALSTAR order to see that it is five NEW Explorers and options for TEN MORE!!