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Quality Fly, Madrid 2018-2019 Experience

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Quality Fly, Madrid 2018-2019 Experience

Old 6th Nov 2019, 12:49
  #1 (permalink)  
Thread Starter
 
Join Date: Oct 2019
Location: Denmark
Posts: 3
Quality Fly, Madrid 2018-2019 Experience

It seems like my review on facebook and on google are getting hidden by Quality Fly. So I am posting this here so the message gets out.

I have seen a forum here on PPRuNe about Quality Fly, where someone named "Screwedbyqualityfly" has been commenting a lot about the school. I never believe that blackmailing any company, person etc. is the right thing to do. With that being said, here is my experience and honest review:

As a former student (March 2018 to August 2019) at Quality Fly, I have experienced a lot of bad things, so I will NOT recommend this school at all.

At the beginning (approximately the first 9 months) when I was in the school there was no visible CEO/owner or anyone to complain to regarding the lack of safety about the aircrafts (parts of aircraft missing/not working, mass and balance over limitations degrading safety and performance of aircrafts etc) and harassment from staff-leaders.

Due to facing these difficulties a complaint was made by my promotion/class and other students from the school. The reply received in my case was not being allowed to fly or do exams by one of the staff leaders as a punishment for complaining and I was called inappropriate names to my face and to other students.

Due to the complaint, one of my internal exams at the school was altered. I asked for the results of my exam, where I could see the marks (a picture of my answer sheet was sent to me via email) I put were changed on my answer sheet as I took a picture of it before handing it in - we were always told to take pictures of our answer sheet in case it got lost etc. I contacted the owner about this, and I was not allowed to get my answer sheet and nothing was done about it.

It felt like being stuck with no progress and no one to go to for help.
Afterwards one of the owners came full time to the school and promised for improvements for the problems I was having. Unfortunately nothing was done about my situation.

I spent 1 year and 6 months in total and was not close to finishing my exams or flying hours (I only had 37 hours), because of missing materials for the theoretical part, lack of safety with aircrafts and abuse of power from owner and staff-leaders. But the flight instructors and secretaries were very polite, and I only have positive words to say about them.

At last (after trying to cooperate and find a solution for one and a half year), the same staff-leader as mentioned before was threatening me and getting personal due to my complaints about him harassing me etc. The owner did not find it necessary to have a meeting regarding my progress to become a pilot, the harassments and threats I received. He told me to see it as life experience and that I was being over ambitious for wanting to finish exams etc., rather than actually solving the issue in a professional way.
I could keep writing about how unprofessional this school is, but I only chose to share the essential parts.

I did not wish for this to happen or to put in a bad review, but it is the right thing to do. I did try for one and a half year to make it work, but I did not see any progress and could not see myself become a good and safe pilot with Quality Fly. I am writing this so other people with the same dream like me can be warned and aware, so they don’t end up in the same situation.


Everything I have written I stand by it, and I have all the evidence to prove so. I have lost a lot of hard earned money (I paid for the full course) and time, but I would rather lose that than accepting the treatment at Quality Fly. That’s why I left the school empty handed without any licence. And I have now been waiting for over a month just to receive a certificate for my ground school hours and training, and my payments for exams I was supposed to take in July/August. The owner has been contacted several times for this matter.

A week ago he contacted me because of me putting this review on Facebook and Google. And today I received a certificate, where only my flight hours are mentioned regarding the things I asked for and was entitled to get on a certificate.

Over 6 students (excluding myself) left the school for similar reasons within a year.

It has been a living hell, and I do not wish this inhumanity for anyone else, which is why I do NOT recommend Quality Fly.

I am now in another flight school, and I couldn't be happier.
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Rania1 is offline  
Old 14th Nov 2019, 18:59
  #2 (permalink)  
 
Join Date: Nov 2019
Location: Israel
Posts: 2
Hey Rania1,

Thank you for sharing your experience with this flight school.. I am thinking about relocating to Madrid next may in order to get my PPL/CPL/IR/ATPL and am now doing research about the different possibilities.. Can I ask, what flight school are you now in? And what are your thoughts about Aerotec if you had a chance to encounter them, right now they are my strongest option.

Thanks a lot
Avi C is offline  
Old 15th Nov 2019, 12:23
  #3 (permalink)  
Thread Starter
 
Join Date: Oct 2019
Location: Denmark
Posts: 3
Hello Avi C!
I'm glad my sharing could help a little

I don't know for sure if Aerotec is a fully Spanish school. But I have heard, that it is one of the best schools in Madrid. And when I used to study in Madrid I always saw their planes flying and heard them over the radio. Most times when I pay attention they speak Spanish. I have no idea about the theory classes, but if I were to attend any school in Cuatro Vientos in Madrid, I would definitely check them out.
The best thing is to go and visit the school(s). I know a couple of people studying in a school in Madrid named European Flyers after they left Quality Fly, and they are very happy there. But definitely do your research and then visit the schools, so you don't get disappointed. Because it is a lot of money that you have to spend, and not all schools will refund you the money if you want to change. And it all depends on what you need from a Flight School. Theory-wise, you have to use Question-banks (multiple choice just like the real exams), and theory helps a lot, but you cannot pass exams if you do not use the banks, so for me personally I did not value the theory-classes as much as the flying, but unfortunately it was all bad in my case in Madrid.

I am now in a school named FlyBy. It is in Northern Spain. I am happy because of the efficiency, honesty and progress I am seeing here. No matter who you are and where you are from, they are very respectful and professional. You can either search on instagram or google "Flyby school". In FlyBy they fly a lot, and getting through the flying is the easiest part. The hardest is the study-part, but that's because it depends on the student 100%.

In general if you wish to study in Spain, then remember most people do not speak English.] It is very limited in my experience, which is why it is important to find a school that can provide you all the necessary things you need (Apartment, N.I.E, etc.), and for example FlyBy helps with those things. When I lived in Madrid and I needed to go to the hospital, no one spoke English, so I was using google-translate a lot, but after a while you get used to it and even learn a little Spanish, which is also a good thing, but it takes some energy and being a pilot-student; energy and time is very precious.

I hope this could help a little bit.
Rania1 is offline  
Old 15th Nov 2019, 15:46
  #4 (permalink)  
 
Join Date: Nov 2019
Location: Israel
Posts: 2
Rania1;

Hey Rania1!,

Thank you so much for taking the time, you actually helped me a lot.. good luck in your way
Avi C is offline  
Old 19th Apr 2021, 13:26
  #5 (permalink)  
 
Join Date: Apr 2021
Location: athens
Posts: 2
Hey Rania
I am about to join QF as I visited spain and I liked a lot Madrid. I met with a very good flight instructor who was very helpful and seemed like a very good guy. I also went to Burgos to visit flyby I liked the school but I wasnt convinced with the accommodation and the food that you are given. But thats not an issue as you know because you can choose not to take the accommodation food or trasnsportation and pay less money. To be honest I didn't like Burgos and thats why its my last choice
can we get into contact because I find it hard to choose a flight school?
repfam is offline  
Old 19th Apr 2021, 13:30
  #6 (permalink)  
 
Join Date: Apr 2021
Location: athens
Posts: 2
atpl

Hey Rania
I visited both flyby and Qf. Flyby seemed a very good school but I didnt like burgos as a town to live. I liked madrid a lot and thats why I searched affordable flight schools in Madrid
Quality fly seems a good choice and I met with a very helpful flight instructor. Can we get into contact because I really need help choosing the right school in Spain?
repfam is offline  
Old 5th May 2021, 07:03
  #7 (permalink)  
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Join Date: Oct 2019
Location: Denmark
Posts: 3
Hello @Repfam,

I have just seen your comment now, so sorry for the late reply.

Exactly, you can choose if you want the accommodation and food included or not. That is just an offer, so you don't have to stress about it. They offer it because it can be stressful and confusing to move to another country and to settle, so you don't have to think about it at all. It is all about Aviation, so they are (FlyBy) trying to eliminate other factors that can disturb you from your real goal, which is to get the license.

The question is really, what do you prefer? Because I agree with you, Madrid is a nicer and bigger city than Burgos. But is it the city or the license that matter? One thing you can have in mind: You will not have the time to go out and enjoy the city when you're studying and have to complete the course within 14 months. And that is whether you're in Burgos or in Madrid.

And even if you're staying longer than the 14 months to complete the course, it will cost you a lot more to live in Madrid than in Burgos.

I remember when I used to live in Madrid, the rent for a one-bedroom apartment was 640€ without expenses (electricity, water, internet etc.) We were two students sharing the apartment, and monthly each of us were paying minimum 400€ in total. The school did not help us find anything. I was promised before signing my contract with QF that they would help me find a room or apartment. But they did not help me with this matter at all. That was one of many promises they could not keep.

In Burgos we are two persons sharing a two-bedroom apartment and the maximum cost per person is 250€ in total.

When it comes to flying, FlyBy is the only operator from Burgos Airport, where QF is based in Cuatro Vientos Airport. In Cuatro Vientos there are many flight schools and a lot of flight traffic. The flight traffic will make it more difficult to actually get something out of your flight hours. Because some days you have to wait more than 40 minutes, so other planes can depart, where you're scheduled for 1,5 hour. So you will wait more for the traffic to pass than actually flying.

FlyBy has more than 20 planes, so you will get a lot of flights every week. And sometimes students ask them to reduce the amount of flights they get due to exams etc. You will get many hours in no time with FlyBy. I myself finished VFR (approx. 113,5 hrs in my case as I already had some hours from QF) in 4 months during winter, where the weather is not always suitable to fly in.

I had from QF 37 hrs and that took many months to complete. And I started to fly there during spring. And also the planes were not safe when I was a student there. I have had many bad experiences there as described in my previous post.

One other Danish student who was a friend of mine at the time in QF (I am also Danish) died with an instructor there in a plane crash, and the school did not even have his emergency contact. They asked me to contact his family in Denmark to give them the bad news. That is terrible to put on to another student.

In FlyBy they ask for your emergency contact and they make you update it from time to time. And that is really important.

I am not getting paid or anything to advertise FlyBy at all. But they are genuinely honest people (the CEO, the staff etc.) They are not trying to sell you something they don't have. They have more than 200 students, and there is a reason for that. It is fast and efficient with them. And the product you're paying for, you will also receive it.

In my time with QF they were struggling with us, and we were maybe less than 30 students in total in the school.

Personally I would rather be in a school where they tell me how it is, than to be in one, where they promise me many things and they can't keep their promises.

I hope this helps a little, and I wish you all the best.
Rania1 is offline  
Old 5th May 2021, 18:09
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kpd
 
Join Date: Oct 2007
Location: galway ireland
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One other Danish student who was a friend of mine at the time in QF (I am also Danish) died with an instructor there in a plane crash, and the school did not even have his emergency contact. They asked me to contact his family in Denmark to give them the bad news. That is terrible to put on to another student.
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