From recollection Compton's runway has been like an old corregated iron shed roof (with soggy bits!) for a very long time - over 15 years.

I'm sure there will be someone along shortly to tell us it is part of the essential charm of the place and the new youg team are sitting under glass pyramids to remedy matters....:)

Anybody that thinks that a reply to a customer (feedback/complaint/whatever) such as the one detailed as the outset of this post is in anyway appropriate in any form of commercial enterprise needs a course in Customer Relationship Management.

Bumby runway? I dont think so!
 

From my experience of landing at Compton if you keep the stick back and approach at the right speed it's perfect! I always say,it's the pilot not the surface...! Grass strips are incredibly difficult and expensive to maintain and I think they do a very good job - considering they only charged me a £10 landing fee.

For the record, I wasn't stirring, slurring or anything else. I was disgusted by the response (from the airfield manageress. After she broadcast the feedback around the membership list, posting it here is one of the best ways of inviting debate about it.

The comments made were to aid an already well run airfield. They could make it even better.

The response deserves a considered apology.

Compton is a lovely airfield. The snotty cow behind the desk has been shown up to be just that.. Snotty and rude. Reading some of the other posts, being young or in experienced has nothing to do with it.

Disgraceful behaviour

The bloke on the Tannoy and the respondent are two separate people... Maybe a group customer service training course is needed...

Oddnos,

After your last insulting post, if a lot of members at Compton do find out who you are, you might really need to worry about parking your £40k car there.

That is the most disgraceful post I have ever seen on this website in over 10 years. It is especially so when you are referring to someone who most of us find to be extremely pleasant to deal with.

I suggest that you take up her suggestion and take your custom to Henstridge. Your departure might make yet another improvement at Compton.

So now we have threats as well as inappropriate responses to a customer's comment. It sounds a delightful bunch of people.

O, unnecessary to insult people on line.. I see from your profile u are an airline pilot.. Do u insult everyone you work with you don't agree with? I though CRM dealt with this!!

I thought yr original post was reasonable but u can't insult people like that!

Dawdlers point is a good one.. A lynch mob!! Pulse1 seems to have a serious hang up about this car - is this simply envy?

Bored with this thread now.

Cheers P

I'm sorry but I agree that the response to the initial feedback was rude and unprofessional and I can understand why the original poster felt compelled to air it in public.

Having said that, it's beginning to look like there is some serious bad blood between Oddnos and at least one member of staff there... There is probably more than meets the eye to all this.

pulse1, your post was simply ridiculous and does little to further the cause...

I'd love to make a contribution to this thread but I just can't find my handbag!:}

can I have your hangar space ? - I really like sausage baguettes ;)

Speaking as a super skygod, it is one of the few airfields where a perfect approach can still make you look a complete *rse when you are kicked back in the air from one of the bumps.

It would be great if the owners could use part of the winter to regrade the runway and put in drainage so we don't need wellies to walk to the cafe

"where a perfect approach can still make you look a complete *rse when you are kicked back in the air from one of the bumps"

Obviously not a perfect approach if you are kicked back in the air after landing? .... PPL Theory!

Ah! I see the problem! Perhaps I can help...when landing I tend to think about flying the aircraft, rather than who is watching me in awe of my pilot licence. Perhaps this will lessen the frequency of times one looks like an 'arse'.

Personally I think they should burn down all the trees and move the buildings back 100' so that when there is a southerly wind component your landings don't go to sh*t....! I may try that one on the feedback form.. ;-)

The pent up energy round here is amazing.. We need to organise a giant mud wrestling ring and all jump in it :-)

Agreed. But I wonder how any of you would react if you heard someone actually speak to a young lady in those terms.

Still, it appears that Oddnos prefers to hide behind the anonymity of the internet.

Pulse - No wonder he stays annonymous when u want to lynch him and set fire to his car..!!! ;-)

Hmm. The circuit and approach can certainly be perfect, as can the touchdown, but hit one of the (many) ruts at the wrong time and you'll find yourself airborne again

Pudnucker,

Where do you get from my posts that I want to do anything to Oddnos or his car. My post was just a pathetic attempt, at the end of a long and very happy day, to suggest that he would not be the most popular person at Compton if his identity became known.

Personally, I would rather not know who he (or she?) is. It might spoil my frequent and enjoyable visits to a place where I have never received anything but considerate and courteous service and have never, over many years, met anyone I would describe as a "jobsworth".

Hmmmm
 

quod erat demonstrandum

As usual there seems to be a lot of posters attacking other posters rather than attempting to add to the original debate.

In fact, what was the original post?
Where am I?
Who are those guys in the white coats?
Aaaaahhh.......