Banning PAX 'for life'
 

All I can say is good for Jet2! :ok:

For the record she was given an invoice, not a fine. It will be interesting to hear if she pays it, although that's not the type of news to get wide circulation.

How many disruptive passengers are off loaded in Shannon each year?


The aircraft involved wasn't Irish registered so the offence wasn't committed in the State so I'd question why in addition to the fine this passenger shouldn't also be billed by Irish Revenue for the cost to the State of police and courts time.

If it's a UK registered aircraft aren't the CAA Investigating this with a view to prosecution? Did Jet2 report it to them?

And also the £6,500 bill, to make it legally binding.

Jet 2 bans pax 'for life'
 

Sounds like a start:

Jet2.com Bans Passengers for Extreme Aggressive Behaviour | Jet2.com

also reported in various tabloid papers but I thought it better to have the Horse's Mouth, rather than the Daily Fail.

Minor point: Unless I have missed new trends in gender-neutral naming, the cited source reports a lifetime ban for two men and a six-month ban for a woman. More important: I agree, sounds refreshingly un-permissive.

New Year Divert - Woman Charged £6800 Costs | Dart Group PLC

Think this is the female lifetime ban.

Thanks, I was careless on that, I've asked SoS to amend the thread title. Still, let's hope that if the LCCs start doing this, the big boys might take it up too.

Presumably costs billed to Jet2. Not sure how they can pass them to the passenger given that it was their decision to divert with probably little advance notice. Probably needs a court opinion.

Read the ticket terms and conditions:

The passenger is responsible for all costs involved due diversion for disruptive reasons.

No,court needed.
Pay up bitch.

Well perhaps.

If she declines to pay then they'll have to sue her for it, and even if they do manage to satisfy the court that a contract existed, they'll also have to show that the litigator to all reasonable steps to minimise their losses before awarding damages.

PDR

Disruptive pax
 

What is the chance that she has a spare, or indeed any thing like £6800.00? May be £6.00.
So there is little point in suing her.

Could the (ex)passenger be made bankrupt if refusing/unable to pay?

You can be made bankrupt if you don’t pay your debts and you owe £5,000 or more.

It appears this disruptive passenger was charged for costs incurred by the airline purely as a result of her unreasonable behaviour. She had a clear contract with Jet2; the terms of which are contained in their Conditions of Carriage. But by going over £5,000 she can be forced into bankruptcy and even though suing her in court might not yield much in cash terms, the publicity would be priceless. Even more valuable would be be "reality TV" type of fly-on-the-wall documentary when the bailiffs arrive and strip her house bare.

I don't care much for anti-social people and it is always nice to hear that they end up paying a heavy price for their unpleasant behaviour.

PM

Keeping it brief:

Trying to catch a flight 45 years ago (as a teen), we were delayed by an ice storm enroute to the airport. Dashed to the ticketing booth literally at the departure time, told them "We're here and on our way" and ran to the gate (no security stops at all at that time - about 4 minutes). They (Continental) held the flight for us.

A week later, my dad received a polite letter simply pointing out that holding a flight could cost as much as $10000/£3500 (1970 currencies) and requesting that we plan better in future. No bill.

Times have changed, and while I am/was deeply grateful for what the airline did back then, now that I have first-hand knowledge of airline costs, I figure this person got off lightly at £6800 in 2016.

A lifetime ban from that airline doesn't look that light to me.
Or maybe I'm becoming a softie...

Also, instead of diverting with costs, delays and such, wouldn't it be more economical and effective if the cabin crew would have the authority to arrest and detain an unruly pax until destination?
What do you guys think?

Dirty prop
 

You simply don't understand the dynamics of the disruptive pax situation, the cabin crew will use all the training they have in conflict resolution to defuse the situation how ever if they can't get the person to behave in a reasonable manor they have to do something before the inccident gets out of control.

An airliner cabin is a toxic place when conflict starts, you can't run away from the situation and people who are near the trouble but are not directly involved are likely to be drawn in, for instance a parents of small children would normally just get their children way from a conflict if they are on the ground but in an aircraft they can't. In this situation even the most mild mannered parent will become violent to defend their the safety of their children.

Effectively with the authority of the captain the cabin crew can restrain the unruly pax but three small girls vs a number of drunk men is not usually a fair contest and given that cabin crew have safety related in normal flight you don't want them unable to perform these duties.

At one time the appearance of the Captain ( or more effective the flight engineer with a large maglite ) was enough to deal with the situation but the security situation as taken away that option.

The only way to defuse the situation is to get the aircraft on the ground once it looks like control of the cabin is likely to be lost. This decision is not taken lightly but sometimes it is the only option.

It is time that we should have an industry wide blacklist to ensure that people like this cannot fly at all anymore...