Kiltrash,

Did you notice how many 'Other' passport lines were open? Likely only one, and that's the one they also use for PRMs (both EU/EEA/CH and 'Other')?

One reason I avoid LGW (like the plague). LCY much better for us foreigners.

Thursday evening, 1000-ish, the T5 epassport channels were functioning well, and the time taken to process 75 - 100 people in front of me can't have been more than 5 - 10 minutes. There were 8 or 9 channels open, I think. (Pity, though, about the officious youth shouting at people to tell them to do what they were doing anyway, ie spread themselves out evenly among the channels waiting for their turn, but he didn't bother anyone much.)

So that was OK.

Unfortunately, we were delayed before disembarking by about 30 minutes (I think; that's what it seemed like) for a stand to be vacated. How the hell is that allowed to happen, with all the communication and other facilities available to managers? Why does no-one, evidently, predict that the situation might occur and have an alternative prepared? It's unacceptable just to say "Sorry, folks, we screwed up, thank you for your patience while we all sit here, engines running, for as long as it takes."

More pedantry:

There are three common measures of centrality, Mean, Median, and Mode. Median is not really applicable to a distribution where the possible values are drawn from a compact set of small integers, being more meaningful where there is a wide range of possible values. The measure that gives the answer that most people first think of for the legs problem is the mode, the value for the greatest number of the population.

EXXB

If its of any use we were on a flight from Tbilisi via Kiev and so I expect there were non EU nationals on board

There was basically no queue's anywhere even if there were non EU Passport holders

To be honest after travelling for 9 hours all I wanted was to see the train out of the airport!!