EZY to charge PAX for weighing baggage
 

BBC London News reporting that EasyJet are intending to introduce a 50p charge to weigh your bag at Luton airport.

It was stated by Easyjet that customers can avoid the charge by weighing their bag at home.

:mad:

What a load of tosh; surely they will still have to weigh the bags at the bag-drop to ensure that no overweight luggage is allowed without being paid for?

Another Tax on the great unwashed I suppose...

EZY management are very stupid people
 

Imagine attacking your customer-base like that. They deserve to lose business. It will happen, when someone introduces head-to-head competition to EZY and RYR simply by offering a true low cost product, which has no trickery involved. Passengers are not stupid, they will choose. But right now, there is little choice.

I don't think the charges have anything to do with EZY, and the machines are being installed by Luton Airport.

Also, they're talking about the machines that let people weigh there bags before they queue a check-in, and not the check-in weigh scales!

I watched the BBC London report, and didn't hear them mention easyJet (but perhaps I missed it)?

DH

As yet, neither EZY or LTN are announcing/denying any changes on their websites. I have to say that, the installation of pay-per-weigh machines in a concourse, sounds more likely than EZY trying to out gun MoL in the bad publicity stakes.

I'll wait a day or two before I start a thread stating that the BBC has stated that EZY will charge for weighing bags ... :hmm:

The article I read metioned that it was London Luton Airport who were bringing in charges not EZY or another Airline.

Hopefully EZY will put there foot down with LLA because its getting out of control.

If the world continues this way, your soon your have to pay per bag and weigh your bag before getting into a taxi on your way to the airport!! :ugh:

LBIA already have a set of pay per weigh scales close to the Jet2 check-in desks. Unless someone's going to agree the calibration against the check in counters I can't imagine there's much use in pre-weighing as the check in operators decison will be final.

Also noticed a natty set-up at one of the gates which had a scale built into the bag gauge :eek:

I'm a little puzzled as to what the fuss is all about - to me it seems like an improvement to the airport

Currently people with luggage turn up at check-in and have to wait in a (frequently long) queue to be processed before they get to the front of the queue, only to find that one of their bags is 1 kg overweight, while another bag in the party is 2 kg underweight. You end up with the passengers trying to frantically repack their bags to keep under the standard weight allowance, while everyone else behind them in the long queue grumbles.

If a few sets of baggage scales are provided in the check-in area (for a small fee - the airport is a business which wants to make a profit and these machines are not cheap), it means that there should be less repacking at a desk, the check-in agents don't spend ages waiting for passengers to figure out what to move between bags, and the people in the rest of the queue don't have to wait

I would imagine that the revenue from the scales should easily cover the cost of calibrating them once per week

Most LCC passengers know that if their bags are overweight, they will be charged heavily. Giving passengers a chance to weigh their bags *before* they get to the head of the queue in order to reduce a much larger airline charge seems to be a way of making check-in more efficient, reducing the waiting time of the other passengers and the check-in agents, and making the repacking process a little less frantic / stressful.

We could have used a pay-per bag scales at LGW 6 years ago. We were flying long haul and had just one large suitcase between the 2 of us and well under the 46 kg limit.

As we queued we saw a sign that said make bag limited 32 kg.

Our queue was so long that it snaked passed an empty checkin desk. Quick detour and it weighed in at 31.5 kg.

How much better if there had been scales readily available.

They already exist. They are called Legacy Carriers. They value their customers, don't screw them over, take them to airports which have a similar name to that of the intended destination, supply coffee and snacks and don't charge you for the air you breathe.

PM

So - we are now more certain that the thread title is misleading (NO, I don't work for EZY or anyone in the airline biz) and it should be corrected and/or deleted.

So - we are moving down another mud slinging thread of who can give the best/worst service as if it were a simple choice between legacy and lcc? I have had fabulous service from both legacy and new carriers. I have had terrible service from both legacy and new carriers. I have had some carriers be great outbound and lousy on the inbound.

In other words, just like every other aspect of commercial life, almost no one is consistent and everyone is trying to save/make money.

Next topic please! :p

When I travelled through Stansted (May 2010) they had plenty of scales dotted all around the terminal
Only problem was that you had to pay to use them. It also wasn’t a case of having a set amount of time to weigh the luggage, but one suitcase per payment
In the end I bought myself some of those handy little luggage scales that seem to be accurate enough to do the job (which can also be put in your hand luggage for the return trip). End of problem

As do BFS .

The checkin scales are the final arbiter. These are purely for interest and screwing another couple of pence from the customer. Don't use them if you don't want to.

Just booked with EZY for June and our two check in bags are a combined weight of 40kg, so it don't matter if one is over and one is under!

I remember flying from LAX in 2005 with VA. We'd arrived at checkin early so were at the head of the line when the checkin opened. As we were walking out of the area, a VA agent was making everyone in the checkout line weigh their bags before getting to the check in desk and then either passing them to go to check in or to repack their bags to lose weight.

I think that may have been connected with the max bag weight of 32 kg that had been implemented but could be mistaken.... As I recall there were a lot of grumbles from the people waiting in the line...

Saw a 'pay to weigh your baggage' scale at MAN recently. Simply went to an empty check in desk and used their scale. No hassle, no inconvenience to others and no money changed hands.

This is the case (no pun intended) today with Squeezy, but don't be surprised if they change in the future. Others, for example Cryanair, will not 'pool' the baggage allowance. For them each bag has to be within the allowance and the average weight per bag, or per passenger is irrelevant.

Both Squeezy and Cryanair set out their policies fairly clearly (FR has some gibberish in theirs, but still understandable) in their T&Cs.

Caveat Emptor!

Yeah, be careful as most airlines will still give an absolute individual bag limit due to health and safety regs so don't go too overboard :ok:

The sensible way round this crock of poo is to allow "pooling" of baggage allowances between travellers on the same booking. People have to do a front of the queue re-pack and all that is achieved is stress and delay. 2 bags @ 18kg and 22 kg become 2 @20 each. The airline is still carrying the same weight AND aren't making any mony from the delay so it is hard to see the point of the exercise.

See post 13.

My booking clearly staes that the 2 x 20KG can be a combined weight which is good for Mrs Elpus coz she takes her entire wardrobe with her. I only have room for some Speedos in mine, brrrr, not a nice thought.

Thanks, I had not read all posts on the thread; If EZY can, and do, permit the pooling of luggage allowances what does the mad irishman achieve by not allowing it?