Panorama BBC1 Monday 12th Oct - Why Hate Ryanair
 

Just a heads up so you can record it if desired, see

BBC - BBC One Programmes - Panorama, Why Hate Ryanair?

Ryanair would surely be less hated by some if it did not paint its airplanes with those Bye Bye, Arrivederci, etc...
Specially if Ryanair uses government money to help Ryanair to turn them into jobless people.
As for the pax... they know that what they get for the money they pay.

Maybe 62 million pax are wrong? Luckly not all from the UK!!! Is this going to be another FR bashing?:bored:

As a retired BA person I booked Ryanair about a month ago from Alicante to Gatwick return in November - a weekend Fri - Mon. BA have given up the route! Hand bagage only and paid with visa electron. 10 euros each way. You just have to follow the rules. M.O.L. tells you how to 'play' the rules. :ok:

The 5 euro check in fee was waived on my flights. I think it was a mistake bringing it in. Next he may charge for visa electron. That would be a big mistake. :uhoh:

Ryanair' Response

Ryanair - News : BBC Panorama Censors The Truth

And the correspondence between them and the person making the program.

http://www.ryanair.com/site/news/rel...Correspond.pdf

This show seems to be building up nicely, comparing all the comments flying backwards and forwards in that Ryanair published "factual" correspondance document.

Get what you pay for
 

As long as you understand that when you buy a Ryanair ticket you only buy the seat on one flight, anything else is extra. if the aircraft is late you will get no help what so ever.

Ryanair tell you that they are the low cost ailine but people fail to understand that along with low cost you get low service!

Ryanair is OK as long as you understand what you are buying, if you don't you are going to be disapointed.

[Yawn] FR is a cheap and popular target for any programme and MoL must be totally thrilled to get another wodge of free advertising on the BBC.

Having read the notice on FRs site (linked above) I have to say that I believe FR and would not be at all surprised to learn that the BBC is making false claims. I hope that is not the case but we all know that FR have no hidden charges. How can they be hidden if you have to click a button that agrees to the amount? If you don't like the amount, then back track to reduce it or not pay it.

I try not to fly on FR but my admiration for them continues every day. If Panorama wanted to look at how the legacy carriers are going to survive this recession and the long term influence of the ground breaking RyanAir - THEN they might have television worth watching.

What an odd assertion. I have never met a single person who didn't understand that perfectly well. I imagine that everyone who buys a Ryanair seat knows what they'll get. You would have to be brain-dead not to know.

They also understand perfectly well that Ryanair is not especially low-cost when all the prices are added up, and never has been.

Some people shrug their shoulders and find another carrier, sometimes paying quite a lot less in the process.

The others buy 62,000,000 one-way passenger journeys each year (NB: "passengers" is a far smaller number) and a tiny proportion of those whinge regardless, as they do about any airline.

The others switch off, ignore the ritual humiliation by the dreadful ground staff and cabin crew, read a book, turn up the iPod, and arrive safely and on time, without any complaint. I'm among them, although I always look elsewhere before doing it (hence the comment about BA being cheaper on occasions).

BBC's Panorama, with its legendary disregard for the facts that spoil a good story by a junior, excitable, inexperienced reporter with only a tiny grasp of the subject will presumably have picked up some anecdotal gossip by disgruntled staff and the whingers mentioned above, and made that into a 30-minute fantasy about Ryanair, thus giving MoL the perfect opportunity to publicise the real facts - and a lot of puff - in high-profile rebuttals. He'll prolong that as long as he possibly can, and why not?

Normally I would agree - these threads on FR are a YAWNFEST!

But, the question was asked above - why do people appear to hate Ryanair?

I have several pals who fly for Ryanair in the UK & Ireland, and I can honestly say that it distresses some of them that they work for SUCH an unpopular outfit.

I believe the main reason that other pilot/airlines dislike Ryanair is because Ryanair are so openly aggressive and hostile towards everyone else. As someone mentioned above, just look at the 'Bye Bye' decals painted on their aircraft.

It'll eventually all catch up with him/them - it's just a shame they'll do so much damage so everyone else before that happens.

:suspect:

I was wondering if any of you chaps could comment on the QandA taking place below, if it's a realistic statement by MOL or complete tosh?

BBC
MOL

I agree - they are already a very successful airline whatever anyone might think of them. They do not need to put such childish, purile nonsense on the side of their planes.

They obviously think they are being funny.

including their customers! Those who are happy to fly RYR are welcome to them. What worries me, is how legacy carriers are gradually descending to their level. There may soon not be a choice anymore.

What no one has raised/mentioned as yet is, Why fly Ryanair? There are lots of people who do fly on Ryanair NOT because they want to or because the like it, but because it is the only option on a number of the routes. IE. LTN/DUB. I fly on this route, not because I like to but because its the only option other than adding extra cost and time to my journey by driving extra miles to LHR. I take the discomfort/hassle because its the easier option. If there was another choice I would probably take it as long as it was less then £50 difference. Is this not the case with most people on other routes? Ryanair have been clever at manufacturing new routes that no one else is operating and there by having a monopoly.

the ritual humiliation by the dreadful ground staff and cabin crew

Dreadful ground staff ? dreadful cabin crew ? humiliated passengers ?
Where have you seen that ? Not at Ryanair, in my (rather extensive) experience of that carrier.

AltFlapsI agree. They are aggressive because they want to make money and that often takes aggression.

But I disagree that it will catch up with him. The opposite is true - the legacies will catch up with him. He has re-written the rules and, as we all know, humans like to spend less money and will endure much to do so. This recession is the greatest gift to him. That is why BA are trying to cut back on T&Cs that are (essentially) 40 years out of date and that is why the big carriers have to amalgamate and it will be interesting to see how long before the USA and Euro nations agree to the inevitable big mergers. They will have to in order to retain any kind of airline jobs.

The other reason for the aggression is that MoL clearly wants to beat the Brits. He has said so countless times and I have seen his delight when saying that the Brits have been beaten by "a bunch of Micks". His words, so he clearly hates the British and wants to stick it to any that he can. And he has!

What drives that aggression? I doubt that we shall ever know and it does not matter. What is the case is that he has been the equivalent to the department store that changed the High Street and the out of town shopping mall that changed the department store and the Internet that is changing everything! That change may not be comfortable but it is unstoppable.

Coquelet...

Ah well, some people have all the luck. It's the apparent system-wide culture of contempt for their customers that grates. Dare I say that this comes through on pprune, on occasions.

Quote:

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Dare I say that this comes through on pprune, on occasions.

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So Coy! Of course you dare say it - you say it all the time: It's a recurrent theme and is by now to a degree, predictable.

:hmm:

Why hate Ryanair?
 

Ryanair says BBC is preparing ‘hatchet job’ for Panorama - Times Online

Panorama programme on BBC 1 on Monday. Should be interesting. Ultimately more free advertising for the bastards though.