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-   -   Purpose of boarding card 'check' at aircraft door (https://www.pprune.org/passengers-slf-self-loading-freight/387000-purpose-boarding-card-check-aircraft-door.html)

Final 3 Greens 17th Sep 2009 18:15

Turning Finals


I think the second half of this sentence disproves your point. Say 1 in 20,000 was the correct figure. This is so low because these things are double checked.
Great hypothesis, BUT to validate it, you need to show that the ratio is higher for airlines who don't check boarding passes at the door.

Do that and I will be convinced that the effort is proportional.

Once again, to avoid any doubt, UK airlines MUST check BPs at the door on DfT instructions, as a security check.

If this were not the case, I believe that a headcount would be a far more reliable way of detecting peeps on the wrong flight.

Just my opinion.

There are very good reasons for checking BPs, such as identifying premium pax and escorting them to their seats.

nivsy 17th Sep 2009 18:44

Separate pax not travelling together trying to seat themselves a few rows in front of me on Lufthansa A319 the other day - inbound flight from Milan on Lufthansa Italia - had boarding cards with same seat allocations on it - so when they were shown to the cabin crew confusion reigned. If we need to show our cards it would be nice of the airlines to all manage to allocate boarding cards not in duplicate for the same flight......(yes unusual I am sure but nevertheless quite odd no?)


Nivsy

rgbrock1 17th Sep 2009 19:02

This thread was originally opened with the heading of "Purpose of boarding card check a the aircraft door". Since then we've gotten psychological analysis of why this is, defenders of the "I don't have to show you anything" school of thought, etc.

Adding my unsolicited 2 cents to the original question I'll say the the purpose of boarding card check at aircraft door it to check your boarding card at the aircraft door.
That is the purpose.
:ugh::ugh::ugh:

Final 3 Greens 17th Sep 2009 19:15


I'll say the the purpose of boarding card check at aircraft door is to check your boarding card at the aircraft door.
No, that is not a purpose, it is an operation.

You need to add an extra piece of info, let me start things...

I'll say the the purpose of boarding card check at aircraft door is to check your boarding card at the aircraft door to
  • irritate the pax
  • maintain security
  • greet premium pax

Any other ideas?

rgbrock1 17th Sep 2009 19:22

Gee Final 3 Greens, you certainly do enjoy mixing semantics don't you?
I disagree. Checking one's boarding pass at the aircraft door has a purpose. Yes, it is also an operation but it does serve a purpose whether or not you agree with that purpose. If you consider it irritating that's on you. (a mosquito serves a purpose also.
Which is to suck your blood. It may be irritating to you when it does so but it does serve a purpose.)

Final 3 Greens 17th Sep 2009 19:37


Gee Final 3 Greens, you certainly do enjoy mixing semantics don't you?
No mate, your premise was illogical and you have contradicted yourself in your last post.

Hunter58 17th Sep 2009 21:44

Having to come back on the 'self loading freight' thing. Somehow I got the (hopefully wrong) impression that there are poeple who think of such expression as diminutive?

Shame on you!


To come back to the subject. I have not recently flown with any airline that did not ask for my boarding card whith the exception of Lufthansa in FRA and MUC. That is the place they have the automated readers. However, I also have once lived through a boarding where the readers were not functioning and the crew then DID check the boarding cards.

Final 3 Greens 18th Sep 2009 05:31

Hunter 58

LH SOP is not to check boarding passes and their associated company Swiss has the same policy, as does Air Malta.

This is not linked to automatic readers (re LH/LX.). I know this, as some time ago I got a brusque, bordering on rude, reaction from a Swiss CC member when I tried to show my BP and when I asked her to explain the reaction, as told that the rules had changed in LH and LX and 'we no longer do this nonsense.' Actual quote, I kid you not.

I take about 30-35 LH/LX flights each year and her explanation is backed by the total lack of interest in BPs on boarding.

Austrian didn't check them when I did 4 sectors this year, but I don't know if this is SOP, the same for SN Brussels.

Then again the following airlines do check from recent experience: all UK airlines, EK, GF, AF, MS.

For what should be a simple thing (retain pass and show it at the door when required), the fuss and aggro resulting is amazing.

I've tried to explain some of the reasons in an earlier post, but that habitual villain, human communications is pretty much at the centre.

I do sympathise with the CC, as I travel enough to be quite frequently stuck behind someone who cannot find the BP and is frantically looking through pockets or handbag, or arguing the toss. It just adds to the frustration of travelling.

The sensible action is to retain the BP close to had, unless you are certain it won't be checked at the door.

Will this happen anytime soon? No chance :ugh:

PAXboy 18th Sep 2009 10:48

Here is a related problem (not thread drift, I promise!)

Standing in the queue at my local Post Office last week. The lady in front of me asks for a single First Class stamp and pays for it. She places the till receipt in her purse and places her purse back in her handbag. I prepare to move forward.

She then asks for another, different kind of stamp, takes out her purse and opens it so that she can pay for it and receive the receipt and put it all away again. Fortunately, she does not repeat the process a third time ... :ugh:

Hunter58 18th Sep 2009 11:36

F3G

you must be flying a different Lufthansa than I do in this case.

ReadyToGo 18th Sep 2009 13:05

At some airports, without the CC check, there would be chaos.

When I was working at NCL, it used to amaze me the way people react when they see an aircraft. If there is no airbridge, Pax love to wander, and the most obvious aircraft isnt always the one they try and board.

Its not stupidity, its usually distraction. One minute they are following everyone else, next they are posing for a photo, or showing their kids something, and then they're a few feet out of line, and the first thing they see is another plane on the next stand (which is also boarding), and to most passengers planes look the same.

Suddenly the Thomas Cook Dalaman passengers are wandering towards the Thomson Heraklion on the next stand. A quick check by the crew, and the mistake is corrected, which saves a hell of a lot of time waiting for head counts, and baggage ID's.

I dont see why this irritates people. It takes a few seconds!

RTG!

BUGS/BEARINGS/BOXES 18th Sep 2009 14:38

It would seem that final 3 greens has a lot of Part E's from different airlines to read. especially as he can comment on LH/Swiss SOP's.

I wonder if he/she could fill in the SEP locator diagram for, say, a Lufty A319? :rolleyes:

only this week at work a passenger tried to board the aircraft bound for same destination......but wrong airline!!! Only stopped at the door by guess who.........nope not the dispatcher........not me,too busy writing down the Atis.......not the loaders either..........yes folks it was the CC! suprised? not I. it still happens, thats one of the reasons for the check.

Final 3 Greens 18th Sep 2009 18:17

BUGS/BEARING/BOXES


especially as he can comment on LH/Swiss SOP's.
He passes on what LH/LX CC tell him and observes how the crew behave.

Why so defensive?

Of course, if you can produce the LH SOP that says 'check boarding passes at the aircraft door', I will take a different view. So rather than snide comments, how about putting up or shutting up?

Hunter 58

I fly DLH, which Lufthansa do you fly?

Segments this year, LH 22, LX 12.

If they should inspect boarding passes at the door, then the process broke 34 times.

I don't believe it did.

Maybe you look like a security risk or a nutjob and they make a point of checking you out? :}

Ready to Go


I dont see why this irritates people. It takes a few seconds!
I don't believe it irritates most people, only a minority, but a lot of infrequent travellers do not realise they need to keep the pass to hand or are just not organised - see Paxboy's recent post for a perspective on that.

One Outsider 18th Sep 2009 21:21

Jesus H Christ and his underpants!

How important is it to prove that you are a frequent flyer? It seems that status is all important for some. They must show their status to all.*

Did you catch it? I am this and that tier and this and that card holder! Did you notice?

I did so and so many flights on this and that airline in this and that seat! I am as a consequence most important. You must all listen to me!

STICK IT UP YOU most covetet retreat for your frequent flyer card.

strake 18th Sep 2009 21:56


Jesus H Christ and his underpants!

How important is it to prove that you are a frequent flyer? It seems that status is all important for some. They must show their status to all.*

Did you catch it? I am this and that tier and this and that card holder! Did you notice?

I did so and so many flights on this and that airline in this and that seat! I am as a consequence most important. You must all listen to me!

STICK IT UP YOU most covetet retreat for your frequent flyer card.
A singularly erudite post that thrusts straight to what most of us are thinking.
Bravo!

PAXboy 18th Sep 2009 22:43

Well, if I see someone saying that they took n number of flights with x carrier - it tells me that they have relevant experience. I don't think it's arrogant to state your bona fides in a debate when some people are calling others into question.

In my view, there are very, very few here that are flashy about travelling a lot. I know from my days of travelling regularly (and nothing like as much as others) that it is not glamorous. I never get the impression here that people are bragging. Yes some are outspoken but you can reply or not and one of the most outspoken here is usually accurate in my view.
.

Load Toad 19th Sep 2009 02:47

Chuffing cuff.

It is not difficult, nor is it hard or inconvenient to show your boarding card if it is requested.

Final 3 Greens 19th Sep 2009 09:37

Lufthansa Fact

There is no Federal German Regulation that requires the boarding pass to be checked at the aircraft door, so Lufthansa does not do this.

Source: Lufthansa captain and #1 CC member on flight this morning.

Shared for those who have questioned the veracity of my observations.

PAXboy 19th Sep 2009 10:39

LoadToad

It is not difficult, nor is it hard or inconvenient to show your boarding card if it is requested.
Indeed and I don't think that anyone here is saying otherwise. One of the key causes of the problem that has emerged here is the inconsistency of carrier/govt SOPs and within individual carriers. This confuses many pax.

Load Toad 19th Sep 2009 13:15

Not really - the PAX aren't confused. Some PAX are just thick or ignorant. If they are asked politely & often enough then they'll show the boarding card without questioning why - it isn't high up the list of 'Important Things in My Life I Worry About' and so if someone wants to see the boarding card they'll show it and if they aren't asked then mostly they won't.
Getting confused about showing it is irrelevant - no more confused and going to use a different bus company and finding out say they have a fancy prepaid card to use as a ticket.
The confusion level would be 'Oh well fancy that'.


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