easyJet--Questions, comments, bouquets & brickbats (Merged)
 

I note, booking a flight from Amsterdam to Liverpool, that for the first time (I regularly do this flight), I am now being asked to provide my passport details in advance.

Is this another waste-of-time UK law to inconvenience us further?

Probably but failure to do so may result in you not being able to take your flight. Your call.

I think it's already a requirement for flights to Spain. It has been a requirement for the US for some years. Coming to a country near you soon.

apis is due to be rolled out for all flts dep and arriving in the uk over the summer

best part is that although requirement according to some law or regulation in Spain, Portugal etc, when having my ID checked, nobody could care less as to which one I presented. I had two different state IDs (both real). There's no such thing as cross-checking the provided ID/passport details with the booths when streaming through 'immigration'. Pointless all of this data collection for regular folks.

(occasional SLF)

Try going to the US these days, you have too supply passport info, accomadation info 72 hours before online. and if not approved you won't be going.... A litte bit to much like big brother for me. I see the need but I don't like all that info ending up in huge databases for various US agencies to use a will.

Not quite accurate mrmrssmith, i often book tickets to USA within 72 hours of departure, sometimes even on day of travel and have no problem with providing this info within hours of departure.

Correct. The limit for getting ESTA authorisation is essentially close of check in. The 72 hour pre departure recommendation refers to the fact it can take up to 72 hours to receive the ESTA authorisation. When ESTA was brought in in January, there were many cases of people not knowing about the requirement, turning up at check in, the airline knowing they don't have the authorisation, and sending the pax to the nearby internet cafe to obtain it. And I'm sure there's still a few cases each day...

I stand corrected "intortola".I was only going on the advive of my booking agent. This was my first trip in a few years to the US and I must say the FSA have got there act together, alot smoother in arriving and transiting on to final destination. It was a plesent surprise to what I was expexting.

easyJet whinge
 

We shall be taking our annual pilgramage to Spain at the beginning of July and I was just wondering how much money I was going to have to save up before we leave the UK.

I know Luton Airport now charge £1 for a trolley from the car park, I believe they also charge for the drop off zone. Do Easy charge you for counter check in and I was also wondering what are the restrictions on hand luggage like these days? I did hear that they even charged for the see through bags for things like bottles of drink.

If anyone can give me the full sp I'd be very grateful.

Hiya.

as far as I am aware, ezy do not charge for desk check-in. I am not familiar with Luton Airport though, so hopefully someone else can help you there.

Info on hand and hold luggage restrictions can be found on easy website, or in your t&c's of carriage, but basically if you booked a hold bag for one person, that must be 20kg max, if you book another bag for the same person, the weight allowance does not increase, still 20kg.
I you, however, paid for 1 hold bag for two pax, the allowed weight is 32kg for that one bag. Your booking information page should show this.

ONE (strictly) item of hand luggage is allowed per person, size 20 by 40 by 50 cm, it must fit in the cage at check-in. There is no weight restriction on that, as long as you are able to lift it into the overhad locker without help.

Hope that helps, enjoy your hols!

B

Cheers Bodmin

Yep, read the T & C's but I booked way back in December, you never know, the goal posts could have moved!!

These are the folks to ask. The Luton Airport thread in A.A.&R. the last page of the thread.
http://www.pprune.org/airlines-airpo...n-6-a-100.html
As I understand it, the £1 drop off has not yet been implemented.

Please can anyone confirm---if you fill in an ESTA form online and get authorization you don't need to do anything but turn up at check in from then on until the authorization expires. I think. :confused:

You complete the ESTA online. Once you're given the all clear, that's you cleared to fly to the States for 2 years, or until your passport expires, whichever is sooner.

You may still need to fill in an I-94W, but I believe this is now being phased out.

Obviously, each time you fly you can update your ESTA with new flight numbers and first night accommodation details, which is somewhat easier than filling out a whole new I-94W...

easyJet whinge
 

Interesting item on BBC's Watchdog this evening, where it appears people are being charged twice for their tickets, one poor older couple were distraught ...

BBC - Watchdog: Customers paying twice for Easyjet flights

We flew with them earlier in the year, certainly wasn't low cost.

We were
-Told to queue OUTSIDE N Terminal at LGW for an hour as there were v few staff ,managed to check in 5mins before last call .
-Were then told to sit down quick as they wanted to get the plane away once onboard.
-Took 2hrs to get served as they were heating up paninis one by one.
-Then told to clean our own seatpockets to save them time.
-Had a farcical boarding on the return flight.
-Seats on way out were filthy-covered in milk.
-At various points, just had 'rubbish' barked at us while they collected in - how about a turn of phrase? - they don't speak to you like that in the cheapest of restaurants do they ? :rolleyes:

Considering it was twice the price we paid with GB airways in previous years, we felt like cattle.
If it was so-called 'lo-cost', you wouldn't mind , but it was £700 for 2 tickets.
Will avoid in the future.

Last time I was there the security staff implemented the "one piece of hand baggage only" so don't try to get through there with more.

Re the plastic bag - any "zip-top" plastic bag will do - I recently travelled BHX-NRN and back with my deodorant and toothpaste in a bag that orginally came to me with spare parts in.

Cheers
UFO

£1 for 4 plastic bags as far as I remember.

I know what you mean, becoming very very expensive. As for how clean the a/c was, well paxleaveit in a **** tip so don't see why people can't clear up after themselves!

It is very arguable that the only fraud involved is by Easyjet.

They are willing to do so many things that are probably fraudulent it is only a matter of time before deciding on doing something definitely fraudulent.

The Speedy Boarding scam still goes on even though those who pay through the nose for it get nothing.

Selling customers' bank account details to fraudulent US-based outfits called something like "Shopper Discount" must have earned them hundreds of thousands of pounds.

Cancelling a booking for spurious "fraud" reasons, then forcing the customer to buy another - probably at a higher price - and then refusing to refund the first payment taken is right up there with real criminal fraud, and I hope the Watchdog programme results in prosecutions.

I have no doubt at all that these are all deliberate frauds. What I do wonder about is whether a company that is so blatantly dishonest commercially is equally dishonest operationally; how trustworthy are its internal audits and maintenance records, for example?