Tut tut tut... I leave you kids on your own for one moment, and look what you've done.... Now go sit on the naughty step!:}

Bottom line:
- had a stressful journey to the apt? NOT my problem, not my fault the road was closed for works, i don't work there!
- had a stressful time going through the check-in, security procedures? Again, NOT my problem, i don't work there.
- was your flight delayed because of the weather? Again, NOT my problem, i am not THAT close to God to have a "word" with him about thunder storms.

In fact, i had to go through all of the above, just like you, the grumpy pax. But you don't see me kicking off at the lady behind the till in TK Maxx when some little twa@t messed me about when i was after that pair of gloves. Why are you going off on one when some little security monster/ground agent did your head in following airport's procedures, and THAT is the cause of your stress??

Yes i feel sorry for you and I'll still smile after you've just sworn at me between your teeth when I've asked you for your boarding card. Why am i still smiling? Because, unlike you the grumpy pax, i have common sense and being polite won't cost me a penny nor will it take longer than 30 secs of my life.

Me thinks that "manners & common sense" should be obligatory subjects in school. Maybe, in a very near future, we won't have "grumpy at aircraft when asked for boarding pass" pax because those pax have attended the above proposed classes.

But then again, that's just me:sad:

Uh oh, and FYI, i am NOT being paid to put up with grumpy pax, neither it is "my job" to tolerate these society rejects.

Bring it on then, I'll lead you into the light.

Rgds,
ATS


PS: I wonder how many of the posters have actually boarded 4 flights a day, 5 days a week? How many?
Not that many... thought so.

Me, I have!!

So!

In JSL's post at towards the bottom of page 12

So that settles the discrepancy with other European Carriers.

If I'm lucky I fly maybe 4 times a year but can remember: -

Check-in show appropriate ID get boarding card
Show boarding card at security
If I buy anything in duty free - show boarding card
At the gate - show appropriate ID and boarding card
At the aircraft - show boarding card
Keep boarding card in case it is needed elsewhere.

Now somehow I don't find that difficult to remember, I appreciate that very infrequent flyers may not know, but really fail to see how an experience traveller can't remember these simple steps.

The whys and wherefores are a different matter, I wonder how many of the grumps rather than post on here have actually taken the trouble to take the matter up with the appropriate authorities, come on own up if you have.

Next folks will be complaining about showing their passports at immigration.

west lakes...


:D:D:D

Ok, apart from you SaS and JSL... That goes without saying...;)

Obviously not the passengers.

I did four in total last week, bringing me up to about 120 for the year.

Then again, flying is not my job, it is my journey to work and you would do well to consider that. Not that I fly Ryanair, as your company does not provide the type of service that I need to go on business.

How many change management workshops have you lead in the last year? How many boards of directors have you met?

If you think some pax are grumpy, you should try my job for a month :ugh:

From a polite and non grumpy passenger, amazed at how blinkered some folks in the industry are, since grumpy peep's money helps pay the bills, too. (but there will be a lot less blinkered people in the industry by next year.)