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-   -   Would an airline reprotect pax on a loco ? (https://www.pprune.org/passengers-slf-self-loading-freight/296100-would-airline-reprotect-pax-loco.html)

el # 13th Oct 2007 16:43

Would an airline reprotect pax on a loco ?
 
Just a lazy question that is crossing my mind.

Suppose on an international flight in Europe, you are ticketed on a major airline in the highest fare, and reserved for a flight, it happens that your flight is delayed (a lot) or canceled by the company. But, one low cost airline is going to same destination and there are seats, as expensive or cheap these can be.

If you ask, would the major airline get a ticket for you on the loco and consider his obligations done with that ?

lexxity 13th Oct 2007 18:14

Nope, because locos and legacy carriers don't have interline agreements. The legecy carrier would most likely (depending on circumstances) give you your money back, eventually, and you could go and buy yourself a new ticket.

el # 13th Oct 2007 20:12

Obviously. Thanks!

lexxity 13th Oct 2007 20:38

No bother.:ok:

Ant T 18th Dec 2019 23:16

Resurrecting an old thread rather than start a new one for a quick question -

Does anyone know the etymology of this use of the word “reprotect”? (As in the thread title)

I understand what it being used to say - the airline (or booking agency?) making you a new flight booking when your original flight is cancelled for some reason - but how does that come to be described as “reprotection”.
I could understand it being that your booking is “protected” from cancellations, but why “reprotected” ?

S.o.S. 19th Dec 2019 12:34

I have never heard the word before, possible typographical error? That thread pre-dates when I took over the cabin.

Ant T 19th Dec 2019 15:15

Thanks for the reply SoS. Definitely not a typo.
There have been a lot of cancelled flights to and from the Falklands in recent years due to a ridiculous situation where the MOD shut the joint Civ/Mil international airport at the slightest hint of turbulence in the forecast (sorry for the digression...very contentious issue locally...), and the local travel agents always refer to passengers flights being “reprotected” to another day. I have found multiple uses of it in this sense with an online search, but none that explain how the term is derived. Doesn’t make any linguistic sense to me...
Would make more sense just to say “rebooked”.

S.o.S. 20th Dec 2019 19:52

I have looked further and can find no example of this use of the word. Possibly airline lawyers thought it up!

rog747 21st Dec 2019 09:57

I am very familiar with the Term ''Re-protect'' used within staff in airline passenger service, and ticket desk parlance from my airline days from the 70's LOL. We used the term all the time.

Re-protect from the Rog747 aviation dictionary - To protect and re-book passengers affected by delays diversions and cancellations on their flights at the Company's expense.
(Duty of care)

Ant T 22nd Dec 2019 08:04

Thanks rog747, that might explain it. I understood the meaning from the context, but was more interested in how the term was derived. Your description would make it a “portmanteau” word, a combination of “re-book” and “protect”.


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