On Virgin Trains in Britain, if a train is cancelled the next one tends to be overloaded. As they have usually a surplus of First Class seats they downgrade the whole train to standard class. Those with first class tickets in this situation are handed out forms for a complete refund. It's a pain but it does eventually come through.
I think this is what the original poster was asking for rather than a "huh, tough" attitude from the airline. |
lexxity
Which part of my post did you have difficulty understanding? I said that as far as I was concerned the Y pax should travel. However, the airline should reduce the C fare to a Y fare as they didn't deliver the service. WHBM Exactly, thanks for articulating that. I had just spent Eur 7,500 on a trip with that airline (in fact just got off a flight in F) and then they (metaphorically) give you "the finger." Its not good enough. |
F3G why should Y class who have paid to be on that flight have to be bumped just to keep C class happy? What a pompous stance to take, unbelievable! At the end of the day C class passengers are important to an airline, are they more important than Y passengers ? In the cold light of day the answer is yes, they are. They tend to be fairly frequent travellers paying a huge premium, they also tend to be the ones making the decisions on where to place their employers money when it comes to travelling. |
Middle Seat Swiss advertises 2 x 2 seating in business on their website and promises to keep the middle seat free. 3 x 3 isn't business on a Swiss A320 - got it? Moot point for my example anyway, I wasn't on Swiss. |
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