"Poor customer service costs UK firms billions – so why can’t they get it right?"
"That said, when I look at the options for the indirects, there is not often a big saving. Perhaps in Y but not in PE or C for obvious reasons."
My experience is the exact opposite - relatively small savings in slave but very large savings if you turn left.
One issue is that many carriers charge almost the same for any class of travel whichever UK airport you fly from (even tho the charges are very different) - you have to go via somewhere else to get real savings
My experience is the exact opposite - relatively small savings in slave but very large savings if you turn left.
One issue is that many carriers charge almost the same for any class of travel whichever UK airport you fly from (even tho the charges are very different) - you have to go via somewhere else to get real savings
Paxing All Over The World
Thread Starter
Reported today in The Independent.
Flight was Japan Airlines, Jakarta to Japan. No specific destination airport given.
Business class passenger who orders vegan breakfast gets given a single banana. The solitary fruit was presented with a pair of chopsticks.
“Before take-off today, my flight attendant confirmed that I ordered VGML (Vegetarian Vegan Meal) and that my breakfast was a banana, by which I mistakenly assumed she meant that breakfast included a banana,” they began.
“When she served the banana after take-off, I thought it was just an underwhelming appetiser, but it was in fact the entire meal service!”
“Before take-off today, my flight attendant confirmed that I ordered VGML (Vegetarian Vegan Meal) and that my breakfast was a banana, by which I mistakenly assumed she meant that breakfast included a banana,” they began.
“When she served the banana after take-off, I thought it was just an underwhelming appetiser, but it was in fact the entire meal service!”
That'll larn them...................
Paxing All Over The World
Thread Starter
I'm going to post a short extract from: The Guardian. Digested Week
Emma Brockes does not name the carrier
Emma Brockes does not name the carrier
At the airport in Charleston, South Carolina there is pandemonium at the gate. Airline staff have informed a group of passengers they hold a special, cheap ticket that denies them the right to take a carry-on bag. The agents blame Expedia. A quick online search indicates the airline is totally in on it (the policy soft-launched last summer), but either way, holders of a “basic economy” ticket can now only board with “one small, personal item”. No one in the queue has heard of this. Everyone is towing, in the American style, a huge wheelie suitcase, which they are invited to pay $40 to stow. There is a lot of waving and shouting. Several people look as if they might need medical attention.
I do not, it turns out, have the cheapest and most terrible ticket. I have merely the standard, terrible ticket which, for the first time, comes with an experience I have read about but never actually gone through. I’m travelling with my two eight-year-olds and, in spite of logging on to a website on the very second that check-in opened, they have been seated apart from me and each other. For the privilege of taking a flight in which my kids aren’t freaking out the entire route, I am invited to pay a further $100.
Since the pandemic, air travel in the US has become more expensive, less pleasant, and subject to greater delays, but these new gouging initiatives are something else.
I do not, it turns out, have the cheapest and most terrible ticket. I have merely the standard, terrible ticket which, for the first time, comes with an experience I have read about but never actually gone through. I’m travelling with my two eight-year-olds and, in spite of logging on to a website on the very second that check-in opened, they have been seated apart from me and each other. For the privilege of taking a flight in which my kids aren’t freaking out the entire route, I am invited to pay a further $100.
Since the pandemic, air travel in the US has become more expensive, less pleasant, and subject to greater delays, but these new gouging initiatives are something else.
""I’m travelling with my two eight-year-olds and, in spite of logging on to a website on the very second that check-in opened, they have been seated apart from me and each other.
Don't worry wait till you board and then threaten the crew and the passengers siting next to your kids over "child safeguarding issues" they'll re-arrange things fast enough
Don't worry wait till you board and then threaten the crew and the passengers siting next to your kids over "child safeguarding issues" they'll re-arrange things fast enough
