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Ryanair queues

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Old 11th Jun 2015, 15:53
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Ryanair queues

Disappointed to see Neanderthal attitudes from the Ryanair cockpit Ryanair pilot calls pax "morons" about passengers queuing to get on the plane. Well, apart from the fact that a line seems the most sensible way for 300 persons to file up the aircraft steps, the real problem now is Ryanair’s “passenger friendly” attitude to carry on baggage which means that late boarding passengers may not be able to find space for their cabin bags, because earlier boarding passengers have taken up all the locker space. Ryanair haven’t eliminated the need to queue at all. On my last four flights with Ryanair, nobody checked the maximum baggage limits with the result that some pax carried on two or more big bags some of which were so oversize that they could only fit in the lockers sideways, thus taking up two spaces. I have no objection to cabin bag rules as long as everyone obeys them , but the current situation is anarchic. In fact, paying for Priority Boarding with oversize bags you can stuff in the lockers first is much cheaper than paying to put those bags in the hold.
And does anybody seriously think those passengers would want to leave those bags behind if there was an emergency evacuation?
I know IATA are coming in for some stick about suggesting a standard size cabin bag but there is some merit in that idea. It should also be coupled with a change in the safety briefing, so there is less about putting on your lifejacket after a ditching (incredibly rare) and more about how to get out of the plane leaving luggage behind, in the event of emergency evacuation (much more common). Or do some passengers have to die, trapped behind others retrieving their suitcases, before action is taken?
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Old 11th Jun 2015, 16:16
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I'm sure Ryanair would love to get 300 people on their flights, adly they can't!

As for the baggage issue, you see loads of complaints where folk with oversized luggage are told to check it in, sometimes airlines can't win whatever they do.
But it ain't the airline breaking the rules it's selfish passengers!
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Old 11th Jun 2015, 17:01
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Ok - I agree their planes don't hold that many. It was just a guess as it certainly seemed like that when we were all trying to get on. I also agree that the symptom is passengers who don't abide by the rules - but unless there is some enforcement of those rules, it is chaos for everyone. It is human nature replaying the old philosophical idea of the "Tragedy of the Commons". Which is where Ryanair (and to some extent the certifying authorities such as IATA) have obligations to everyone, and not just to those able or willing to push to the front of the queue.
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Old 11th Jun 2015, 17:23
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The point is that it isn't just Ryanair, I've seen the same on BA and Easyjet!
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Old 11th Jun 2015, 19:38
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Cool

and passengers are morons!
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Old 11th Jun 2015, 20:31
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Ya come on who hasn't ever commented on the lack of intelligence of those down the back!!

He wasn't doing it in a company website but his own person FB page. Fair game I say, and good on RyanAir for dismissing it as trivial.
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Old 11th Jun 2015, 21:37
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They are not morons, they just check in their brain with their bags.
I always wondered why so many people queuing up to board the plane.
I always board one of the last and I always arrived at the same time as the
pax that boarded first. And if I can't find space for my carry on I let the cc take
care of it.
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Old 12th Jun 2015, 04:26
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300 persons to file up the aircraft steps, the real problem now is Ryanair’s “passenger friendly” attitude
On my last four flights with Ryanair
Ya come on who hasn't ever commented on the lack of intelligence of those down the back!!
I'd suggest that anyone that flies regularly with one particular low cost airline lacks intelligence, particularly when they make suggestion that it is a wide body (two aisles) as opposed to a narrow body aircraft!
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Old 12th Jun 2015, 07:57
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I think I've said something similar to the captain myself on several occasions! It seems that immediately you pass through security, even with 90 minutes or more before the scheduled departure time and no aircraft in sight, people are queueing at the boarding gate! Everyone has an allocated seat number now so there's absolutely no point and on any Ryanair flight I've been on in the last six months or so the ground crew have organised for people at the back of the queue's bags to go into the hold free of charge. Ryanair is not the scrum it once was but there is a strange obsession with forming queues at boarding gates ridiculously early!
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Old 12th Jun 2015, 08:13
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The chief problem is the ridiculous amount of carry on baggage that is now permitted / tolerated by most airlines versus the lack of locker space - and the penalties for putting bags in the hold that some carriers charge.

This ludicrous situation will continue until, heaven forbid, there is a serious accident, in which the evacuation is hindered by the sheer quantity and size / weight of bags that are in the cabin. Even several years ago I felt very uncomfortable flying with Swiss on an RJ when there were so many bags not just in the lockers, but packed around passengers in their seats, that if anything had happened I serious doubted if I could have escaped, should the worst have happened.

When the inevitable happens we'll see the regulators rushing to shut the proverbial stable door, after the horse has bolted, but it will take the needless loss of some lives to get a return to some sort of sanity.
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Old 12th Jun 2015, 09:03
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I fully appreciate the comments about 'early queueing' ... but this was an ingrained part of flying with Ryanair since its inception, so it will take some time to retrain us poor SLF!

The problem with having only cabin space for 90 bags when a full aircraft can carry 189 passengers, has been addressed by 'free bags in the hold', once the first 90 bags have been carried onto the aircraft. This means careful monitoring at the gate with yellow tags, and since this procedure came into effect I have observed that it is not a given, depending on the airport.

Unless this procedure is applied across the board rigorously, then the queueing problem and subsequent delays in stowing hand luggage in often insufficient space will continue.

If one is carrying medical equipment (that conforms to handbaggage regulations and sizing) that cannot be stowed in the hold, it is nigh on impossible to be sure of keeping it with you if you don't queue ....
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Old 12th Jun 2015, 11:22
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The chief problem is the ridiculous amount of carry on baggage that is now permitted / tolerated by most airlines versus the lack of locker space
Yep...the Pavlovian queuing may have started with some of the LoCos/free seating but has now very much become the norm, despite pre-allocation of seats. Until there's:


1. A sensible carry on policy (IMHO one item only in the overhead, everything else under the seat in front)

2. Draconian enforcement of the same ( doesn't fit/too much/too many - in the hold)

3., ...and most importantly a guarantee that if are complying with the rules you will get a place in the overhead locker.

it will carry on as now....

( Not going to happen, I know)
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Old 12th Jun 2015, 11:38
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2. Draconian enforcement of the same ( doesn't fit/too much/too many - in the hold)
And an equally draconian fee (more than the cost of a hold bag) to be charged to the passenger before it is stowed in the hold, else it is left behind.
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Old 12th Jun 2015, 11:40
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Mind you the queuing at the gate isn't just an LCC thing. You will see it with all carriers. Always amuses me when we are obviously going to get bussed to the aircraft and pax queue to be first on the bus, and then find they are the last off it and thus last to board the aircraft
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Old 12th Jun 2015, 11:44
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I love it when it's a coaching stand ...

No sooner than "boarding" is announced they're all scrambling to get thru the gate and on to the bus ... They don't realise that first on bus = last off bus ... Chill out, relax, and be the last one to get on the bus
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Old 12th Jun 2015, 14:59
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I blame the airlines though. They're the ones that put "final call" on the FIDS before the inbound craft has even reached the gate. It's preconditioning people to always be quick and to always hurry.

Whenever I commute in uniform there are always people in a blind panic asking for directions to their gate.
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