Major disruption in Easyjet network June 28
Thread Starter
Major disruption in Easyjet network June 28
Hi
I see massive delays and dozens of cancellations in the entire Easyjet network today.
Any idea what going on ? Certainly not weather related...
I see massive delays and dozens of cancellations in the entire Easyjet network today.
Any idea what going on ? Certainly not weather related...
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Don't know about specifics for yesterday but the last 3-4 weeks have been a joke for my EZY flights. Plenty of cancellations and significant delays. Are they short of planes/crew or just taking the easy (sorry) option of cancellation where the slightest problem exists.
Edited as I've just noted your location and that's been my destination with the biggest issues - is it a specific thing to GVA ?
Edited as I've just noted your location and that's been my destination with the biggest issues - is it a specific thing to GVA ?
Thread Starter
Don't know if it's a Geneva thing only but was (and still stuck) in Berlin where no less than 4 flights have been canceled and probably all EZY flights had at least a one hour delay... Something clearly Easyjet specific as all other carriers seemed to operated on schedule.
Last edited by atakacs; 29th Jun 2010 at 08:30. Reason: Typos
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The flight deck, on one of the few Easyjet flights from Schonefeld last Thursday evening, said that the cause of that day's upset was ATC disruption by IA in France and Spain.
That flight, to LGW was delayed but not very significantly. A lot on the board (6 - 7?) showed CANCELLED. Nearly all Easyjet, but they had the majority of flights on the board anyway.
Sounded plausible, and they made good time finishing with a westerly landing at LGW.
That flight, to LGW was delayed but not very significantly. A lot on the board (6 - 7?) showed CANCELLED. Nearly all Easyjet, but they had the majority of flights on the board anyway.
Sounded plausible, and they made good time finishing with a westerly landing at LGW.
Thread Starter
Hmmm... why would they be more affected than other carriers ? Bad luck ?!
They are indeed claiming the cancellation was as a result of an extraordinary circumstance... I've asked about the specifics.
They are indeed claiming the cancellation was as a result of an extraordinary circumstance... I've asked about the specifics.
Thread Starter
French ATC strike, expect more
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Whilst there is no doubt the ATC strikes will cause EZY (and others) delays, cancellations etc., their problems (EZY) won't be helped any i suspect by a dire shortage of crew for the summer season.
May I suggest a bout of recruiting may well have to begin at EZY before long ?? After all, this appears to be desperately needed and chartering 757's etc. Can't be the best medium to long term solution ??
May I suggest a bout of recruiting may well have to begin at EZY before long ?? After all, this appears to be desperately needed and chartering 757's etc. Can't be the best medium to long term solution ??
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And a dire shortage of crew will be the crux of the matter. At the moment for my regular SH trip I have the lesser of 2 evils - EZY direct or BA via LHR - similar price when everything taken into consideration and the EZY gives me a couple more hours in the office/at home however the recent short notice cancellations do nothing to endear me to them.
My sole reason for travelling is to get from A-B - everything else (food/drink/service/smiles) is an added bonus. If they can't satisfy my primary need they've no need to try with the rest of it as they won't have my money.
Presumably because many commuters book in advance at low prices we're a slightly more palatable bunch to deal with under canx situations than 180 Malaga bound holidaymakers who've paid through the nose with excess baggage etc
Cynical - moi ?
My sole reason for travelling is to get from A-B - everything else (food/drink/service/smiles) is an added bonus. If they can't satisfy my primary need they've no need to try with the rest of it as they won't have my money.
Presumably because many commuters book in advance at low prices we're a slightly more palatable bunch to deal with under canx situations than 180 Malaga bound holidaymakers who've paid through the nose with excess baggage etc
Cynical - moi ?
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easyjet cancellation - get the EU compensation
easyjet cancelled my flight during the awful UK weather over Xmas 2009. They blamed the weather, so Easyjet said they didn't need to pay the 250euro compensation as it was outside control. I pointed out 100+ other flights flew that same day from the same airport, including two competitors flights on the same route. Threatened to take Easy to court to claim my 250euro/passenger, and they promptly paid up!
So if they blame ATC or some other reason, and yet other airlines flew successfully, then I would suggest easy took the easy(sorry) option again of cancelling and no doubt letting their network getting some much needed breathing room due understaffing etc. Kinda like when the office computer network dies and everybody gets an easy afternoon sitting around. The data is there to show everybody was flying, and easy was not, so they have no defence in court.
G
So if they blame ATC or some other reason, and yet other airlines flew successfully, then I would suggest easy took the easy(sorry) option again of cancelling and no doubt letting their network getting some much needed breathing room due understaffing etc. Kinda like when the office computer network dies and everybody gets an easy afternoon sitting around. The data is there to show everybody was flying, and easy was not, so they have no defence in court.
G
Similar story here to Groundbum. My EZY flight LIS/LGW was cancelled in January. No reason was given but there was some snow at LGW, though it didn't stop anyone else from flying.
At a cost of over €1100 we managed to get two of the last seats on TAP LIS/LHR and then transferred by Underground and Gatwick Express. Easy immediately refunded for the cancelled flight and a week later for the Underground and train fares. However, it took another 4 months before they coughed up in full for our flights on TAP and then only after I threatened them with court.
At a cost of over €1100 we managed to get two of the last seats on TAP LIS/LHR and then transferred by Underground and Gatwick Express. Easy immediately refunded for the cancelled flight and a week later for the Underground and train fares. However, it took another 4 months before they coughed up in full for our flights on TAP and then only after I threatened them with court.
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Similar here.
My 1810pm flight to Faro was canceled on the 13th of June as we were waiting to board the aircraft.
Reason given was technical and then crew shortage...
Back to the airport on the following day, that same flight op by their new 757 was 6 hours delayed, reason: they did not have the right crew trained to fly the aircraft, so we had to wait for the smaller a320 that arrived from Athens. Very bad experience...
Apart from the normal hotel accom offered the night before all pax were given a ridiculous £3 voucher
I remembered one of the flight attendants complaining to unimpressed pax that they only get paid a flat £17 for being on a retainer...
My 1810pm flight to Faro was canceled on the 13th of June as we were waiting to board the aircraft.
Reason given was technical and then crew shortage...
Back to the airport on the following day, that same flight op by their new 757 was 6 hours delayed, reason: they did not have the right crew trained to fly the aircraft, so we had to wait for the smaller a320 that arrived from Athens. Very bad experience...
Apart from the normal hotel accom offered the night before all pax were given a ridiculous £3 voucher
I remembered one of the flight attendants complaining to unimpressed pax that they only get paid a flat £17 for being on a retainer...
Ezy still cancelling with NO notice
We were due to travel with ezy from lgw to fco at 0710 on 11th July. We had checked in, and the flight was cancelled with no notice while we were in the departures lounge.
No announcement, we found out by looking at the departures board.
Not a single person from ezy could be contacted. The ground handling agents had been told nothing, they claimed, when they appeared ONE HOUR after we went to the info desk. At this point, we are still stuck in the departures lounge.
The airline info desk had no-one from ezy, and refused to give us a phone no. to contact the Station manager. (No-one from ezy/their handling agent - and ezy dominate lgw!!!)
We only got out of the departures lounge when one of the other pax told the BAA desk that if they did not get us out, he would call the police. He looked and sounded like a policman!!
Clever old me had deliberately chosen the first flight of the day as they are cancelled/delayed much less often.
The non-ezy handling agent for the other airlines speculated that ezy had "once again, run out of crew"
No announcement, we found out by looking at the departures board.
Not a single person from ezy could be contacted. The ground handling agents had been told nothing, they claimed, when they appeared ONE HOUR after we went to the info desk. At this point, we are still stuck in the departures lounge.
The airline info desk had no-one from ezy, and refused to give us a phone no. to contact the Station manager. (No-one from ezy/their handling agent - and ezy dominate lgw!!!)
We only got out of the departures lounge when one of the other pax told the BAA desk that if they did not get us out, he would call the police. He looked and sounded like a policman!!
Clever old me had deliberately chosen the first flight of the day as they are cancelled/delayed much less often.
The non-ezy handling agent for the other airlines speculated that ezy had "once again, run out of crew"
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Wow: I was in LGW on Sunday morning and saw that happen.
I was on the 0710 Toulouse flight & having been following this thread was waiting in trepidation for my flight to go the same way.
Wonder if I'll get back....
I was on the 0710 Toulouse flight & having been following this thread was waiting in trepidation for my flight to go the same way.
Wonder if I'll get back....
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My GLA-LGW on Sunday afternoon was cancelled on Sunday morning. I was advised by text, just as well as I had decided not to head North after all. I got a refund for a flight I had decided not to fly on anyway. Result!
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EDI-LGW cancelled without notice Sunday afternoon. BA to the rescue with a reasonably priced replacement ticket to Heathrow.
I filled in the EZY online claim form more in hope than expectation. I am occasionally seduced by EZY if they are more than £20 cheaper than BA. However, if they don't cough up then I've just lost more than I've ever saved so all that suffering with delays, no allocated seating, no refreshments was for nothing.
I filled in the EZY online claim form more in hope than expectation. I am occasionally seduced by EZY if they are more than £20 cheaper than BA. However, if they don't cough up then I've just lost more than I've ever saved so all that suffering with delays, no allocated seating, no refreshments was for nothing.
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Quote from IB4138 in Airports,Airlines thread:
Does this mean that the crewing shortage is cabin crew rather than flight crew? Does anyone know whether there is any prospect of an improvement in the situation?
Nick
Because on boarding the aircraft, two hours after scheduled departure time and before the flight was cancelled, the captain announced that the delay was due to there being no crew to operate the flight at the scheduled time.
Nick