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Are male passengers perverts?

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Old 18th Jan 2010, 09:23
  #61 (permalink)  
 
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So what happens if it isn't possible to find an alternative seat in the class booked, or a higher class? Is the male passenger going to be downgraded or off loaded?

I did have a flight to Nice a few months back, when I was seated next to a very attractive Italian girl in her early 20s. When we hit turbulence (actually enough for CC to be instructed to fasten seat belts), she said 'Talk to me. I'm frightened'. She didn't need a cuddle, though......
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Old 18th Jan 2010, 12:54
  #62 (permalink)  
 
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@ Radeng and anyone else asking similar questions about offloading of men.

This is what I wrote in a similar thread in another part of Pprune...








The fact of the matter is that the rule states that UM's cannot be seated next to "Male passengers travelling alone"! No male passenger needs to be moved or offloaded. It is actually up to the checkin agent to ensure when the UM is being allocated a seat that it is next to a female. What happened on board this flight happened because the crew member WAS IN THE WRONG. This man was NOT travelling alone so therefore does not come under the ruling AND even if he was, the rule does not state that the male needs to move, the crew member should have used some cop on and just move the kid without causing any fuss or even needing to reveal the rule.

Every company has idiots like that who both get the rules wrong and seem to glee in imposing their version of the rules on others...suppose its a power trip thing!
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Old 18th Jan 2010, 13:11
  #63 (permalink)  
 
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Paddy,

It's not unknown on a Friday night for Club Europe to be full of men and no women travelling back from Europe to Heathrow. Now if a UM was booked in Club Europe with an onward connection to Oz, then what? Downgrade the UM, and upgrade someone from Economy? You can see that going down well with the UM, espeiclaly if they are expecting a meal. Even if every possible opportunity was taken at check in to avoid the problem, one can see that circumstances can arise from this rule where CC are in deep dodo whatever they do - especially if there's been cancellations.

I've had a similar experience on Amercian Airline. The CC wanted to keep the last row clear to put stuff on, and lady with three kids had them in the same row as me, and her over the aisle. CC didn't want to know (usual AA CC bloody mindedness) until I politely asked if they didn't have SOPs for unaccompanied males sitting next to children. With bad grace, she moved me back a row......probably because she figured someone knowing what SOP stood for just might be able to cause trouble.
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Old 19th Jan 2010, 14:04
  #64 (permalink)  
 
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Thanks radeng, I hadn't spotted that ploy. I'll use that one to get a better seat when I next have an UM next to me.
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Old 19th Jan 2010, 14:17
  #65 (permalink)  
 
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Perhaps the perfect government solution would be to ensure that only those who have been through the Vetting and Barring process are allowed in the same cabin as children.
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Old 19th Jan 2010, 14:43
  #66 (permalink)  
 
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Redang,

Im crew and as such I am more aware of the many holes in this rule then you can imagine. It is a difficult one and one that needs to be dealt with on the day. But the fact of the matter is this.....No other passengers need to be made aware of the situation! The crew should deal with the child as such and leave everyone else out of it.

Like a broken record...yes the rule is daft, yes its a very grey area BUT its here and we have to obey it until something changes and as such you can pick holes in my apparent "defense" of the rule as much as you like but those are the facts! lol

But to be honest, I dont think I have ever seen a UM actually booked in any cabin other then WT.
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Old 19th Jan 2010, 14:58
  #67 (permalink)  
 
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paddy,

I've seen one UM in Club Europe from Nice (LHR - NCE - LHR is almost a commuter flight for me these days): I believe it was transiting on to the Far East in Club World. But I agree, it's not usual.

Just as having 2 pax assigned the same seat isn't usual......last time it happened to me, I kept the seat even though I was second one there, because they'd got the special meal booked for that seat!
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Old 19th Jan 2010, 23:38
  #68 (permalink)  
 
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Does anyone know what the current position is of the particular CC member in this case? I feel the vast majority of CCs presented with this situation, would have engaged their brains first & then dealt with it using respect, diplomacy & tact, funny that often gets a good result all round.
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Old 20th Jan 2010, 12:31
  #69 (permalink)  
 
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I hope Mirko Fischer wins his defamation/discrimination case. This sort of nonsense and the numpties who make these stupid rules and have to be sorted out quickly and hopefully, very expensively. It's amazing how quickly rules are changed when cash provides the incentive.

PM
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Old 20th Jan 2010, 19:45
  #70 (permalink)  
 
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Actually, I would hope that Mr. Fischer could be appeased by an apology. Not from BA but from the CC that caused the problem - by not applying BA policy and engaging one's mouth before one's brain.

I also hope that BA has a second thought about this. If they are going to take responsibility for the UM, they simply cannot dump them in a seat 'near the galley' and hope for the best. Why not confirm a stand-by staff member to sit next to little precious?
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Old 21st Jan 2010, 15:06
  #71 (permalink)  
 
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Funny, I had never intended on posting on my recent experience with BA until I saw this thread.

The exact same situation happened with me 3 weeks ago when travelling back from Baltimore to LHR. I paid to pre-select a window seat in Economy, checked in online all with no problems for my assigned seat. Got to my seat and there's an unaccompanied minor sat beside me on the aisle seat. I must point out that I'm only 24 so hardly fit the old man pervert image but that it subsequently how I was made to feel soon enough. Just before pushback a cabincrew member comes over after they've checked seatbelts, etc.
She bluntly tells me that I'm not allowed to sit beside a young child and tells me that I have to move. Of course I'm not going to give up my paid for window seat without at least questioning the reasons so I protest the case and tell her that I specifically selected a window seat and didn't understand why I had to move. The child, a 14 year old boy, at that point offered to move as he didn't even want to be near a window and there were 2 middle rows free down the back. However she was having none of it and told me that I was the one that had to move as I shouldn't have sat there in the first place!!!! So I get brought down the back and put right at the very back in a seat that wouldn't even recline due to the bulkhead behind it so as a result I couldn't sleep.

While I've no intention of making a bigger deal out of this other than an email to customer services, I won't be travelling with BA in the future because of the way this was handled and how they made me feel. Handled differently I'd have no problem with this policy, even a simple apology from a member of the cabin crew would have been sufficient. The fact the matter wasn't dealt with using discretion annoyed me most. All the passengers in the near vicinity heard what she was saying.

Already I've booked my next flight to the US with a different airline even though BA was €30 cheaper. Good work guys

Last edited by bkehoe; 21st Jan 2010 at 15:21.
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Old 21st Jan 2010, 16:21
  #72 (permalink)  
 
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You should at least demand the money back that you paid for a window seat. I'd write a personal letter to Willy complaining and demanding the money.
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Old 21st Jan 2010, 17:54
  #73 (permalink)  
 
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[The cabin crew member] bluntly tells me that I'm not allowed to sit beside a young child and tells me that I have to move. Of course I'm not going to give up my paid for window seat without at least questioning the reasons so I protest the case and tell her that I specifically selected a window seat and didn't understand why I had to move.
I wonder how a cabin crew member would react if you replied:
"I am willing to move to another seat, but as I paid to reserve this seat I would like that request from you in writing, so that I can pass it to my lawyer to get a refund of the reservation fee and compensation for ending up on a worse seat than is part of the contract I have with BA."
Any crewmember willing to answer?
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Old 21st Jan 2010, 22:58
  #74 (permalink)  

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Where does it say in your contract with BA that certain seats in a given class are better than others?
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Old 22nd Jan 2010, 09:11
  #75 (permalink)  
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bkehoe

No problem, write them a letter outlining your loss of enjoyment on the flight due to their breach of the contract by failing to provide the seat you paid for.

Ask for a refund of the cost of the seat, pus £50 for loss of enjoyment (couldn't sleep due to non reclining seat etc)

Give it 7 days, if they don't reply or you aren't happy with the reply, give them a final warning and let them know (in temperate language) that the next stop witll be the small claims division of the county court, set a deadline of 10 days

If you get there, you will be able to have a good laugh when the administrator questions (a) why they were not able to manage their own policy by allocating seats to minors that comply with that policy (b) why they decided to breach their contract for the seat and to provide another seat with inferior comfort, when you had paid specifically for a seat with recline - if they argue they reserve the right to change seats, that will be a huge laugh given the lad offered to move and they forced you to and (c) rest assured that the cost of defending the action will be many time more than any compo you get.

Like other posters, I understand the reasons for this policy, however it does not excuse this type of jackbooted behaviour by cabin crew.

You were bullied, IMHO and bullying should be punished.
 
Old 22nd Jan 2010, 09:23
  #76 (permalink)  
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Like other posters, I understand the reasons for this policy, however it does not excuse this type of jackbooted behaviour by cabin crew.
I don't believe that BA employ FAs that are so thick that they don't know and understand the rules and how they are supposed to be applied. I think it more likely that this sort of behaviour is a cheap revenge for not being able to carry out their Christmas strike, similar to the "throwing away vintage wine and unused travel packs" stories we have been hearing. A sort of "work to rule" in the most bloody-minded way possible. Shows how pi55ed off they are - unfortunately pi55ing off the paying customers as well is not the recommended method of keeping your job!

UFO
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Old 22nd Jan 2010, 09:57
  #77 (permalink)  
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UFO

I had written a final sentence questioning whether this type of behaviour could be driven by the cabin crew's beefts with management, then deleted it on second thoughts.

But you may well be spot on the money with your analysis.

BA needs to be punished for the actions of it's employees, since if enough people take a stand, the company will have to react.
 
Old 22nd Jan 2010, 09:59
  #78 (permalink)  
 
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As I hadn't heard about this policy until this thread started one wonders whether there has been an "incident" triggering a reminder to CC to enforce this particular SOP?

And as for UniFoxOs' point re BA CC having a hissy fit, he may be right. I was irritated on my last BA LH flight to hear the CSD's welcome announcement include an apology in advance for any slippage of service standards "because we are now required to have 14 cabin crew onboard instead of the usual 15".
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Old 22nd Jan 2010, 10:58
  #79 (permalink)  
 
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BA obviously had discussions with the UM's parent/guardian before the flight or at time of booking.

So why cant the policy be that during that discussion you ask the parent if they object to their UM sitting next to a male travelling on their own?

How many parents would actually say "yes i object, please sit them next to a female"???
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Old 22nd Jan 2010, 11:21
  #80 (permalink)  
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How many parents would actually say "yes i object, please sit them next to a female"???
Probably not a lot. But how many other pax, cc, airport staff are going to jump to the wrong conclusion when the UM is crying and the pax alongside has tried to comfort her? I don't want to take that chance.

It's a bloody sad world, but I am coming to the conclusion that if I see ANY child in difficulties the only safe steps to take are long ones - in the opposite direction.

UFO
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