Ryanair-Questions, comments, bouquets & brickbats (Merged)
Join Date: Apr 2005
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DUB to AGP to DUB
Recently used FR DUB to AGP and returned with EI.
Service from CC on both flights very satisfactory overall.
Both flights on time. Got what I expected and paid for.
One query though re EI's refusal to print boarding cards on line AFTER checking in. A bit annoying having to queue at AGP to get boarding card.
With Ryanair one can print boarding card as many times as you wish AFTER checking in on line. EI should follow FR in this regard.
Anyone with any constructive comments or suggestions - please?
Service from CC on both flights very satisfactory overall.
Both flights on time. Got what I expected and paid for.
One query though re EI's refusal to print boarding cards on line AFTER checking in. A bit annoying having to queue at AGP to get boarding card.
With Ryanair one can print boarding card as many times as you wish AFTER checking in on line. EI should follow FR in this regard.
Anyone with any constructive comments or suggestions - please?
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Join Date: Oct 2007
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Good to see Ryanair putting on additional flights from Stansted to Ireland yesterday to cope with the previous day's weather-related disruption (at Luton rather than Stansted).
Because this is not another "Ryanair treats its passengers like sh*t" story, I'd be surprised if this is reported in the media.
Ryanair, I think, is continuing to get better from a customer service point of view, whereas my experience of BA, for example, indicates the opposite is true for it.
Because this is not another "Ryanair treats its passengers like sh*t" story, I'd be surprised if this is reported in the media.
Ryanair, I think, is continuing to get better from a customer service point of view, whereas my experience of BA, for example, indicates the opposite is true for it.
Join Date: Aug 2009
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Ryanair passengers forced to lick ice cubes...
From the Sydney Morning Herald:
I can't imagine Michael O'Leary, Ryanair's chief executive, was pleased when he heard that passengers stranded on a Ryanair flight from Stansted on Monday had to resort to licking ice cubes to stave off heat exhaustion. It was all his cabin staff would hand out to the 200 poor souls stuck in their seats for five hours, in stifling conditions, during the snow flurries.
“Handing out free ice cubes? What on earth was the crew thinking?” O'Leary probably railed from the safety of his Dublin bunker. “They should have charged for them!”
I can't imagine Michael O'Leary, Ryanair's chief executive, was pleased when he heard that passengers stranded on a Ryanair flight from Stansted on Monday had to resort to licking ice cubes to stave off heat exhaustion. It was all his cabin staff would hand out to the 200 poor souls stuck in their seats for five hours, in stifling conditions, during the snow flurries.
“Handing out free ice cubes? What on earth was the crew thinking?” O'Leary probably railed from the safety of his Dublin bunker. “They should have charged for them!”
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Ice cubes to lick ...... luxury ...... We used to have to get out of the lake at six o'clock in the morning, clean the lake, eat a handful of 'ot gravel, work twenty hour day at mill for tuppence a month, come home, and Dad would thrash us to sleep with a broken bottle, if we were lucky!
Well, of course, we had it tough. We used to 'ave to get up out of shoebox at twelve o'clock at night and lick road clean wit' tongue. We had two bits of cold gravel, worked twenty-four hours a day at mill for sixpence every four years, and when we got home our Dad would slice us in two wit' bread knife.
Well, of course, we had it tough. We used to 'ave to get up out of shoebox at twelve o'clock at night and lick road clean wit' tongue. We had two bits of cold gravel, worked twenty-four hours a day at mill for sixpence every four years, and when we got home our Dad would slice us in two wit' bread knife.
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Yeah, right, they had enough ice cubes on board for every passenger...and needed 'em.....in mid winter. A likely tale !
Coming back home on the train the week before last, the TGV ops announced "because of difficulties on on-loading supplies, the buffet car will be closed for the seven-hour journey from Lille to Perpignan."
I sat on the train dying for a drink; only when I got off - through the buffet car - did I notice they'd put out literally hundreds of free bottles of water and paper cups for the passengers. nearly all were unopened - BECAUSE THEY DIDN'T ANNOUNCE THEY WERE THERE, the b--stards.
Now that was suffering.....
Coming back home on the train the week before last, the TGV ops announced "because of difficulties on on-loading supplies, the buffet car will be closed for the seven-hour journey from Lille to Perpignan."
I sat on the train dying for a drink; only when I got off - through the buffet car - did I notice they'd put out literally hundreds of free bottles of water and paper cups for the passengers. nearly all were unopened - BECAUSE THEY DIDN'T ANNOUNCE THEY WERE THERE, the b--stards.
Now that was suffering.....
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We used to have to get out of the lake at six o'clock in the morning, says Capetonian
Bliss !
We had to melt th'Ryanair ice cubes, fill t´lake the night before using babbies teaspoon, and filter t'water through our underwear, and the feed the fish wi' our supper, or our dad would belt us within an inch of our lives with the Ryanair flight manual......
You try and tell t'kids of today that !
Bliss !
We had to melt th'Ryanair ice cubes, fill t´lake the night before using babbies teaspoon, and filter t'water through our underwear, and the feed the fish wi' our supper, or our dad would belt us within an inch of our lives with the Ryanair flight manual......
You try and tell t'kids of today that !
Paxing All Over The World
BBC web news 4th January
BBC News - Ryanair payment policy is 'puerile', says OFT
Budget airline Ryanair has been accused of being "puerile and childish" over its payment policy by business watchdog the Office of Fair Trading (OFT). OFT chief executive John Fingleton attacked the company for fees that Ryanair adds when customers use all but one type of credit card to pay online.
I think the OFT are being puerile. This is the 21st century and trade will be done in different ways. It is clear that more than enough people accept the way that FR split the overall cost across several pathways. As always, caveat emptor.
BBC News - Ryanair payment policy is 'puerile', says OFT
Budget airline Ryanair has been accused of being "puerile and childish" over its payment policy by business watchdog the Office of Fair Trading (OFT). OFT chief executive John Fingleton attacked the company for fees that Ryanair adds when customers use all but one type of credit card to pay online.
I think the OFT are being puerile. This is the 21st century and trade will be done in different ways. It is clear that more than enough people accept the way that FR split the overall cost across several pathways. As always, caveat emptor.
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Agree with PAXboy. The OFT are a bunch of wimps.
We're always hearing about Ryanair's "hidden charges". Hidden ? They appear on my PC screen in full, and I have the option to buy the flight or not....
We're always hearing about Ryanair's "hidden charges". Hidden ? They appear on my PC screen in full, and I have the option to buy the flight or not....
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I've noticed that on recently-printed boarding passes the only passport details shown is nationality. Passport number and expiry date are missing.
As I have yet to fly using these, I do wonder if there will be a problem when presenting them at the gate or whether Ryanair has decided to omit these details from boarding passes printed by passengers.
Does anyone know?
Many thanks!
As I have yet to fly using these, I do wonder if there will be a problem when presenting them at the gate or whether Ryanair has decided to omit these details from boarding passes printed by passengers.
Does anyone know?
Many thanks!
"Mildly" Eccentric Stardriver
Ryanair Charges (again)
I've just booked a Ryanair flight, and the cheeky ba**ards now charge if you pay by Visa Electron. That used to be free, which is why I got one, but now they charge £ 5 per sector, the same as if you use a credit card. On the same note, I was told the other day that the reason it was free was that EU law requires some means of payment to be available which doesn't cost money. It seems it is now the Mastercard pre-pay. Once we all start to pay with those, I guess it will all change again.
Assuming you're UK based, there is a long discussion about which prepaid Mastercard to consider obtaining here:
MSE News: Ryanair to charge for Visa Electron bookings - MoneySavingExpert.com Forums
MSE News: Ryanair to charge for Visa Electron bookings - MoneySavingExpert.com Forums
Paxing All Over The World
It's all in here:
http://www.pprune.org/passengers-slf...ts-merged.html
Which is where this thread is going, I'll wager.
http://www.pprune.org/passengers-slf...ts-merged.html
Which is where this thread is going, I'll wager.
Join Date: Jul 2008
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For your info, not that itmay be of any use to you but maybe to others, this rip off company has been copied by Air Asia X now with what they call a 'convenience fee' stating the £5 charge is for the added cost of their internet security systems etc....
Another way to fleece the public
in all the added costs no longer make Air Asia a low budget airline as I can get a far better service i.e food, drinks, baggage and inflight tv for cheaper with other airlines out of the UK
the Ryanair greed is catching on.
Another way to fleece the public
in all the added costs no longer make Air Asia a low budget airline as I can get a far better service i.e food, drinks, baggage and inflight tv for cheaper with other airlines out of the UK
the Ryanair greed is catching on.
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In Ryanair's defense, one of the reasons they replaced the Visa Electron with the prepay Mastercard was because electron cards are being phased out over the next year or so. There is a specific thread dealing with this issue with some good discussion about the types of card you can get to avoid the dreaded Ryanair 'card' fee.
http://www.pprune.org/passengers-slf...e-ryanair.html
Anansis
http://www.pprune.org/passengers-slf...e-ryanair.html
Anansis
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Used Ryan Air this weekend for the first time, as the schedule fitted my needs.
Flights on time both ways, even managed seat 1C on the way out. £22. return from Liverpool to Palma. No luggage so that was the total cost.
As for Liverpool Airport, I am afraid it did not leave a very good impression.
Regards,
Jubilee
Flights on time both ways, even managed seat 1C on the way out. £22. return from Liverpool to Palma. No luggage so that was the total cost.
As for Liverpool Airport, I am afraid it did not leave a very good impression.
Regards,
Jubilee
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Would you fly Ryan Air?
Help needed please.
Would you fly Ryan Air?
Last year I flew Ryan Air the day after they got rid of all the check in staff.People missed flights due to the chaos.
The day that I flew things were slightly better,but it still took 2 hours to drop off the bags even though I had checked in online and they knew I was coming.
I will be staying near STN so it makes sense to fly from there.
Ryan Air is the only airline flying this route from STN.
My question is has anyone flown with checked baggage with Ryan Air recently?Have they got their act together?
Would you fly Ryan Air?
Last year I flew Ryan Air the day after they got rid of all the check in staff.People missed flights due to the chaos.
The day that I flew things were slightly better,but it still took 2 hours to drop off the bags even though I had checked in online and they knew I was coming.
I will be staying near STN so it makes sense to fly from there.
Ryan Air is the only airline flying this route from STN.
My question is has anyone flown with checked baggage with Ryan Air recently?Have they got their act together?
Join Date: Mar 2008
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If FR are the only airline that fly that route and you're staying near STN, then it looks like you don't have a lot of choice! As long as you know the rules of the game, it'll most likely be fine. I'm absolutely no fan of FR, but I occasionally fly them and try not to check in luggage when I do. A couple of months ago I flew STN-TMP with checked luggage, and all went smoothly - 10 min bag drop queue at STN, and bags arriving at belt in TMP before I got through passports. When it's OK it's OK.....