Globespan 2007
Thread Starter
Join Date: Mar 2007
Location: scotland
Posts: 93
Likes: 0
Received 0 Likes
on
0 Posts
Carnethy, I wouldn't let this hiccup stop you booking. Although I've been banging my head against a brick wall getting info out of them, the service in flight has allways been good. Its just a pity that service doesnt extend from GSM's management to the troops at ground level.
Its not the staff at the end of the phones fault, its their management who dont pass on the information so they can answer customer questions quickly, efficiently and accurately.
A bit of common sense would have helped them identify the changes required, advise their staff of those changes and any alternatives they are authorised to offer, then contact the affected passengers to advise them of those changes before they made any alterations to their website or their timetables online. Blindly racing ahead with changes and alterations and not informaing people is not how to run a business.
How much of their staffs time has now been wasted chasing management for answers to questions they should have had answers to weeks ago?.
I bet the staff now know more about the flight scheduling now than they did last week and have managed to assist countless other passengers with the information they have gained.
Lets hope the GSM management have been watching the forums and take note. If they decide to make changes to increase their own bonuses and profit scores, make sure they support their own people in the front line doing their dirty work by telling them about it and give them the support they need to support us, the paying public. After all, without us, they dont get their bonus do they.....
Its not the staff at the end of the phones fault, its their management who dont pass on the information so they can answer customer questions quickly, efficiently and accurately.
A bit of common sense would have helped them identify the changes required, advise their staff of those changes and any alternatives they are authorised to offer, then contact the affected passengers to advise them of those changes before they made any alterations to their website or their timetables online. Blindly racing ahead with changes and alterations and not informaing people is not how to run a business.
How much of their staffs time has now been wasted chasing management for answers to questions they should have had answers to weeks ago?.
I bet the staff now know more about the flight scheduling now than they did last week and have managed to assist countless other passengers with the information they have gained.
Lets hope the GSM management have been watching the forums and take note. If they decide to make changes to increase their own bonuses and profit scores, make sure they support their own people in the front line doing their dirty work by telling them about it and give them the support they need to support us, the paying public. After all, without us, they dont get their bonus do they.....
Last edited by mm0wkj; 16th Apr 2007 at 08:21.
Join Date: Nov 2004
Location: uk
Posts: 1,224
Likes: 0
Received 0 Likes
on
0 Posts
I fully support mm0jwk as well as I have flown GSM many times and think in fact they are a good airline, so come on mods give mm0 a break.
I think GSM's website should be a bit more transparent on their intentions especially when booking premium services. I contacted them today regarding my business class flight from SFB-GLA on 29th March and they have assured me it will be on "one of their own 767's" and assured me it will have 50" seat pitch. One very happy customer for the moment, unless there are further changes in the near future.
I think GSM's website should be a bit more transparent on their intentions especially when booking premium services. I contacted them today regarding my business class flight from SFB-GLA on 29th March and they have assured me it will be on "one of their own 767's" and assured me it will have 50" seat pitch. One very happy customer for the moment, unless there are further changes in the near future.
Last edited by smith; 16th Mar 2007 at 20:30. Reason: spelling mistake
Join Date: Apr 2006
Location: UK
Posts: 49
Likes: 0
Received 0 Likes
on
0 Posts
Hi guys,
In july i am going on holiday to Toronto and i am flying with GSM from Glasgow. I am travelling in premium economy and i was wandering if it would be a 757 or 767 i would be travelling in and the leg room that would be available.
thanks
In july i am going on holiday to Toronto and i am flying with GSM from Glasgow. I am travelling in premium economy and i was wandering if it would be a 757 or 767 i would be travelling in and the leg room that would be available.
thanks
Join Date: Mar 2005
Location: scotland
Posts: 112
Likes: 0
Received 0 Likes
on
0 Posts
depends when/ where you are flying to in Toronto
Glasgow to Toronto Pearson till May I believe = Zoom 767
Glasgow to Toronto Hamilton = GSM (leased)757 or GSM 737.
.
as to 757 range if it has less cargo & passengers,
( ie less seats than the usual Europe bound holiday charter with 28 inch seat pitch )
less seats = more legroom with longer seat pitch =
less weight + less cargo + winglets = longer range
could it make GLA or BFS - SFB or SFB - BFS or GLA direct non stop who knows till it's tried.
.
On the 767 debate, wern't GSM to recieve another 3rd 767-300 from ANZ Spring '07 but was rumoured to be delayed, if so, have they got the seats they had planned to put in said aircraft in storage, would it be possible to refit in the short term one of the 767's they are leasing from Neos if this is the case ?
Glasgow to Toronto Pearson till May I believe = Zoom 767
Glasgow to Toronto Hamilton = GSM (leased)757 or GSM 737.
.
as to 757 range if it has less cargo & passengers,
( ie less seats than the usual Europe bound holiday charter with 28 inch seat pitch )
less seats = more legroom with longer seat pitch =
less weight + less cargo + winglets = longer range
could it make GLA or BFS - SFB or SFB - BFS or GLA direct non stop who knows till it's tried.
.
On the 767 debate, wern't GSM to recieve another 3rd 767-300 from ANZ Spring '07 but was rumoured to be delayed, if so, have they got the seats they had planned to put in said aircraft in storage, would it be possible to refit in the short term one of the 767's they are leasing from Neos if this is the case ?
Join Date: Jan 2007
Location: ireland
Age: 48
Posts: 16
Likes: 0
Received 0 Likes
on
0 Posts
after reading the posts above i wonder what f g s are doing i am sure that there staff are viewing on this forum enough to see the above issue and give some info to people on this thread so were are u F G S staff????
Join Date: Dec 2006
Location: North West
Posts: 234
Likes: 0
Received 0 Likes
on
0 Posts
Seems like the YHM will be going on 3 class 757's and the Van/Cag will go on the Noes 767. Not sure if the 767 will be re-configed as they are one class a/c and also have the 6 door config, instead of the 4 door GSM 767's
Join Date: May 2005
Location: Edinburgh
Posts: 92
Likes: 0
Received 0 Likes
on
0 Posts
I'm not understanding the YHM 757 thing? All the YHM flights cannot be served by one 757 as the 3x weekly Glasgow flights need to be considered as well. Maybe these will be on a 738? Any one have any ideas?
Thread Starter
Join Date: Mar 2007
Location: scotland
Posts: 93
Likes: 0
Received 0 Likes
on
0 Posts
To answer the last few above.
GSM are looking for more 757's. Not got them yet though. The 738 will be available so some flights will be using it. God help the pax on that sardine can..
It looks like they will be a/c sharing and incorporating empty transfers between locations to meet the schedules. ie, 757 used on belfast/dublin toronto route will fly empty from ireland to glasgow to do a sanford hop. Times on the new sched would allow for this until June. If no more 757;s arive by then the sched's will have to be changed or more flights will need the 738. Too many unhappy pax to even go there me thinks,.
767 config for GS (normally)
2-2-2 in business, 4 rows 50" seat pitch
2-3-2 premium, 9 rows (staggered) 34" seat pitch
2-3-2 Eccomomy, 23 rows (last 2 rows with centre 3 only) 31-32" pitch.
Neos config (normally)
2-3-2, all 280 seats 31-32".
GS may reconfig to their spec with 50" business, 34" premium and leave the rest as is. But there is an option to do 38" business, no premium seats but premium service. Ecconomy as is. TBC.
GSM are looking for more 757's. Not got them yet though. The 738 will be available so some flights will be using it. God help the pax on that sardine can..
It looks like they will be a/c sharing and incorporating empty transfers between locations to meet the schedules. ie, 757 used on belfast/dublin toronto route will fly empty from ireland to glasgow to do a sanford hop. Times on the new sched would allow for this until June. If no more 757;s arive by then the sched's will have to be changed or more flights will need the 738. Too many unhappy pax to even go there me thinks,.
767 config for GS (normally)
2-2-2 in business, 4 rows 50" seat pitch
2-3-2 premium, 9 rows (staggered) 34" seat pitch
2-3-2 Eccomomy, 23 rows (last 2 rows with centre 3 only) 31-32" pitch.
Neos config (normally)
2-3-2, all 280 seats 31-32".
GS may reconfig to their spec with 50" business, 34" premium and leave the rest as is. But there is an option to do 38" business, no premium seats but premium service. Ecconomy as is. TBC.
Last edited by mm0wkj; 23rd Mar 2007 at 10:13.
Join Date: Mar 2005
Location: scotland
Posts: 112
Likes: 0
Received 0 Likes
on
0 Posts
first 757-200 registered with C.A.A. & arrives in Glasgow
was registered on Friday with C.A.A.
Registration: G-CEJM Current Reg. Date: 23/03/2007
Previous ID: TF-FIK First Reg. Date: 23/03/2007
Status: Registered De-Reg. Date:
Manufacturer: BOEING COMPANY
Type: BOEING 757-28A
Serial No.: 26276
ICAO 24 bit aircraft address (hex): 4010FF
Popular Name: -
Generic Name: 757
Aircraft Class: FIXED-WING LANDPLANE
Engines: 2 - 2 x ROLLS-ROYCE RB211-535E4-37
Ownership Status: Chartered
Registered Owners: GLOBESPAN AIRWAYS LTD
TRADING AS: FLYGLOBESPAN.COM
10 WEST MILL ROAD
EDINBURGH
EH13 0NX
UNITED KINGDOM
MTOW: 113398kg Total Hours: Year Built: 1996
CofA / Permit: AWAITING CERTIFICATION C of A Expiry:
Application Received: 08/02/2007 Change of C of A details in progress
-----------------------------------------------------------------------------------------------
arrived Glasgow in the wee small hours
Detailed Flight Information:
Flyglobespan Flight 99JM to Glasgow, Scotland, Great Britain
(EGPF-Glasgow International Airport)
43° F
Clear
Airline Flyglobespan
Flight Number 99JM
Departure City (Airport) Keflavik, Iceland (BIKF)
Departure Time
Arrival City (Airport) Glasgow, Scotland, Great Britain (EGPF)
Arrival Time 03/24/2007 02:44 AM
Remaining Flight Time 00:00
Aircraft Type
Current Altitude 0 feet
Current Groundspeed 0 mph
Flight Status Landed
was registered on Friday with C.A.A.
Registration: G-CEJM Current Reg. Date: 23/03/2007
Previous ID: TF-FIK First Reg. Date: 23/03/2007
Status: Registered De-Reg. Date:
Manufacturer: BOEING COMPANY
Type: BOEING 757-28A
Serial No.: 26276
ICAO 24 bit aircraft address (hex): 4010FF
Popular Name: -
Generic Name: 757
Aircraft Class: FIXED-WING LANDPLANE
Engines: 2 - 2 x ROLLS-ROYCE RB211-535E4-37
Ownership Status: Chartered
Registered Owners: GLOBESPAN AIRWAYS LTD
TRADING AS: FLYGLOBESPAN.COM
10 WEST MILL ROAD
EDINBURGH
EH13 0NX
UNITED KINGDOM
MTOW: 113398kg Total Hours: Year Built: 1996
CofA / Permit: AWAITING CERTIFICATION C of A Expiry:
Application Received: 08/02/2007 Change of C of A details in progress
-----------------------------------------------------------------------------------------------
arrived Glasgow in the wee small hours
Detailed Flight Information:
Flyglobespan Flight 99JM to Glasgow, Scotland, Great Britain
(EGPF-Glasgow International Airport)
43° F
Clear
Airline Flyglobespan
Flight Number 99JM
Departure City (Airport) Keflavik, Iceland (BIKF)
Departure Time
Arrival City (Airport) Glasgow, Scotland, Great Britain (EGPF)
Arrival Time 03/24/2007 02:44 AM
Remaining Flight Time 00:00
Aircraft Type
Current Altitude 0 feet
Current Groundspeed 0 mph
Flight Status Landed
Thread Starter
Join Date: Mar 2007
Location: scotland
Posts: 93
Likes: 0
Received 0 Likes
on
0 Posts
And the same a/c left for Sanford VIA BANGOR FOR FUEL this morning as GSM 725 as I knew it would. GS again confirmed on Wednesday that this A/C would do the GLA/SFB hop without refuelling as the pax would be limited to 181 and cargo weight would be reduced.....YEAH RIGHT. 
Oh well, there is some good news. all those poor pax who were schedulled to be on the 737 for Sat flights until April 17th, now have a chance of getting the 757. Lets just hope they havent changed the Saga class on that a/c and shoved in more Ecc seats in their place.
Oh well, there is some good news. all those poor pax who were schedulled to be on the 737 for Sat flights until April 17th, now have a chance of getting the 757. Lets just hope they havent changed the Saga class on that a/c and shoved in more Ecc seats in their place.
Join Date: Mar 2005
Location: scotland
Posts: 112
Likes: 0
Received 0 Likes
on
0 Posts
is on the return leg from SFB - GLA non stop as of 5.21 am
Airline Flyglobespan
Flight Number 726
Departure City (Airport) Orlando, FL (SFB)
Departure Time 03/24/2007 07:45 PM
Arrival City (Airport) Glasgow, Scotland, Great Britain (EGPF)
Arrival Time 03/25/2007 11:30 PM
Remaining Flight Time 18:12
Aircraft Type Boeing 757-200
Current Altitude 37,000 feet
Current Groundspeed 570 mph
Flight Status In Flight
out of cuiousity does anyone know how long the lease is for and what configuration the seating is on this bird
Airline Flyglobespan
Flight Number 726
Departure City (Airport) Orlando, FL (SFB)
Departure Time 03/24/2007 07:45 PM
Arrival City (Airport) Glasgow, Scotland, Great Britain (EGPF)
Arrival Time 03/25/2007 11:30 PM
Remaining Flight Time 18:12
Aircraft Type Boeing 757-200
Current Altitude 37,000 feet
Current Groundspeed 570 mph
Flight Status In Flight
out of cuiousity does anyone know how long the lease is for and what configuration the seating is on this bird
Last edited by afterdark; 25th Mar 2007 at 04:34.
Join Date: Jun 2006
Location: Scotland
Posts: 76
Likes: 0
Received 0 Likes
on
0 Posts
Hope this helps, on G-CEJM. business seats 22 - pitch 38 inches.
IFE - each business pax gets a personal unit and also headsets to watch the main IFE.
Premium economy is a service upgrade seat which means that pitch is the same as no frills but pax get higher luggage allowance, comp bar/meal and IFE headsets.
The a/c is very nice inside.
IFE - each business pax gets a personal unit and also headsets to watch the main IFE.
Premium economy is a service upgrade seat which means that pitch is the same as no frills but pax get higher luggage allowance, comp bar/meal and IFE headsets.
The a/c is very nice inside.
Join Date: Sep 1999
Location: ME
Posts: 5,505
Likes: 0
Received 0 Likes
on
0 Posts
Total thread creep........
http://www.aaiu.ie/upload/general/4948-0.pdf regarding EI-BFP.
Sorry...
Mutt
http://www.aaiu.ie/upload/general/4948-0.pdf regarding EI-BFP.
Sorry...
Mutt