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-   -   What a laugh... Flight Experience (https://www.pprune.org/pacific-general-aviation-questions/458069-what-laugh-flight-experience.html)

knox 22nd Jul 2011 01:06

What a laugh... Flight Experience
 
Couldn't resist.

Flight Experience simulator instructor (ad on afap):

Minimum Requirements:

Will hold (or have held) a Private Pilots License and has customer service / sales experience.
Desirable Qualifications and Attributes:

CPL, ME CIR, ATPL
Multi-crew experience
Flight Simulator experience
The skill and experience to deliver customer service excellence
A high motivation to meet and exceed sales targets and KPIs
A professional approach and positive attitude to your work
A team player and self motivated
Superior time management and ability to priorities multiple tasks
Sound problem solving and analytical skills
A genuine desire to work in a fast paced ever changing customer service / sales environmentMinimum Requirements:

Will hold (or have held) a Private Pilots License and has customer service / sales experience.
Desirable Qualifications and Attributes:

CPL, ME CIR, ATPL
Multi-crew experience
Flight Simulator experience
The skill and experience to deliver customer service excellence
A high motivation to meet and exceed sales targets and KPIs
A professional approach and positive attitude to your work
A team player and self motivated
Superior time management and ability to priorities multiple tasks
Sound problem solving and analytical skills
A genuine desire to work in a fast paced ever changing customer service / sales environment



May as well add 3000 hrs command on a 737-800 as desirable too:}


Knox.

Anthill 22nd Jul 2011 01:10

I think that you can tell simply by the add. that it wont be a nice place to work. Are you to be employed as an instructor or in sales?

VH-XXX 22nd Jul 2011 01:11

Why do you find this amusing?

There would be plenty of people out there who would be interested and would have many of not all of those qualifications.

eg. Someone whom has lost their medical might consider it.

Ultralights 22nd Jul 2011 01:25

and the fact that add comes up quite often, the staff they get build hours and simply move on to the majors :}

Anthill 22nd Jul 2011 01:30

Let's break this down:

CPL, ME CIR, ATPL

Multi-crew experience
Flight Simulator experience---Ok, obviously want someone with experience.

The skill and experience to deliver customer service excellence---They want some one who can relate well to customers and have them come back. Maybe even tell their friends.

A high motivation to meet and exceed sales targets and KPIs---Because if you don't you wont get paid? Right: here's the rub. Exactly how are they going to assess your salary?

A professional approach and positive attitude to your work---This should go without saying in this industry. Maybe the positive attitude refers to what you will need when you fail to meet the expected KPIs.

A team player and self motivated---Get out there and bring back some students. Network. Don't be upset when the students that you find end up flying with other team members. Like the owner.

Superior time management and ability to priorities multiple tasks
Sound problem solving and analytical skills---The business is chaotic and disorganised? That's how I read this. Be prepared to be f#$%^ed around by the manager/owner and if you don't meet unrealistic expectations, then it's your fault.

A genuine desire to work in a fast paced ever changing customer service / sales environment---Understaffed with high customer turnover. What they are selling and how they sell it changes on a weekly, if not daily, basis.

Nah...:yuk:

Fubaar 22nd Jul 2011 02:33

Is a fluency in the Arabic language an asset?

Think about it...

PLovett 22nd Jul 2011 03:26

For some here, it would pay to have a look at the company's website and see exactly what they offer. It may cause a change of opinion, and, no, I am not associated in any way with the company. :=

Having worked in something very similar for the last 12 months, now ceased, I can add that you can learn an awful lot about operating a B737-NG and considerable insight into multi-crew dynamics. Besides it can also be a lot of fun when you try operating into somewhere never intended for a Boeing. :E

I was fortunate enough to have unfettered access to the simulator out of hours where I could extend the type of flights into quasi-airline flights utilising all the features of the sim including the FMC which wasn't used for the majority of the customer flights. :ok:

Delta_Foxtrot 22nd Jul 2011 03:49

I did a couple of hours in a FE sim in NZ two years ago. The 'instructor' had 4000+ (self-claimed) hours in it and was adamant that LOC was LOCk, not LOCaliser. He honestly thought it 'locked' you onto the desired radial.:ugh:

b_sta 22nd Jul 2011 04:12

Just think, you get to wear a pilot's costume too :E

remoak 22nd Jul 2011 04:45

This would be the "sims" where pretty much nothing on the overhead works, it's all based on MS Flight Sim models, and the flight model is a work of fiction?

Don't waste your time!

By George 22nd Jul 2011 05:29

I agree, took a young bloke along in Singapore to the one there, not much worked and not realistic enough for me. The visual wasn't too bad but slid about in an odd way and more of a tourist ride than a sim.

Gmac115 22nd Jul 2011 05:41

Have used it a few times in Sydney and tried the one in Melbourne too.. Not bad for a quick practice before an airline interview or bit of fun but certainly not realistic..
I don't think it would be a bad job while your doing your training. ( Better then working at Woolies ). But CPL , ATPL? give me a break!

Its good for what it is.. I met a few different instructors at the stores in Syd and Melbourne and they seemed nice enough. All very open and honest about there experience ( or lack there of etc ). Except one young guy I flew with up in Sydney about a year and half a go. He was a complete tosser. He made sure he wore his 4 bars into the sim and wanted to tell me how to fly a 737 like Boeing does.. :yuk: Was good for a laugh afterwards though...



ReverseFlight 22nd Jul 2011 05:59

Many pilots work at Flight Experience as a "second best" alternative to actually flying for an airline. The irony is that they treat it like a real airline job, with swarms of wannabes sending in their resumes so that they can go to work wearing a pilot's uniform. They forget those are not flight hours which you can write in your logbook. Some even treat it as a step for launching into the right seat of jet, although in reality it may never happen. And the boss exploits this vulnerability and pay them peanuts. As for non-typed instructors, it's the blind leading the blind.

Not shooting down Flight Experience as an organisation - it's the pilots' attitude which is the main problem.

NZFlyingKiwi 22nd Jul 2011 06:39

I know a couple of people who worked for these sorts of operations - don't think it's so bad provided you recognise that it's basically MS flight sim with a fancy cockpit and don't expect to get a whole lot in the way of practical real life flying experience from it.

PLovett 22nd Jul 2011 06:54

I should add that the sim I worked in was not MS Flight Sim nor was it one of the sims operated by the company advertising for staff.

The program controlling the "aircraft" functions was a commercial program that had been written for a training sim and it accurately reflected the flight characteristics of a B738, especially the inertia which caught out a lot of GA pilots who thought they knew it all. About 90% of the functions were connected and operational and it was possible to do a "flight" from start-up to shut-down. From the instructors station it was possible to induce any number of system and engine failures.

The sim was also connected into the internet which made it very interesting when taking part in multi-player exercises as the vision system would show the other players and display the appropriate returns on the TCAS display. It was good fun, even if not real.

Homesick-Angel 22nd Jul 2011 08:29

I worked at flight experience a while ago.

Here's what I can tell you..

There are several FE Sims around the country.

The one I worked was operated poorly on a management level and the front of house system in the joint is shambolics. The "boss" was not interested in helping or acknowledging the staff's efforts, was constantly expecting unrealistic outcomes with exceptionally poor people skills and was only interested in sales, something that we actually had very little control over. Not a good mix.

The pay is worse than Sh1t.

I got my job there with minimal flight training(maybe before PPL), and was expected to undergo quite an amount of unpaid "training" to get up to speed with the Sim which is more operational than some of you may think. some details are here

On a "flying" level, It was actually a good learning environment, as there were pilots working there of many levels there from GFPT'ers to retired airline pilots and everything between.
The bulk would have been people finishing their CPL's or just finished.Many of us who were working at the time are now out in the workforce as pilots. You are required to fly accurately the approach and departure procedures from the jepp charts on the line flights. Not a bad skill to learn on someone else's coin. You need to be able to operate the FMC and manage some fairly complex navigation procedures (and often computer issues) all while giving the customer a good time.

The job was a pain in the ar3e in many ways(mainly because of lack of management and the disrespect of the boss), but one of the best things about the job was sharing the experience with people, and most of them absolutely loved it. This and setting up ridiculous situations for each other in the rare down time would be the highlights.Dealing with the bosses and straaaaange dudes who just came into the shop to talk and gawk would be the lowlights.

As in any organisation, there were a mix of personalities working there, but overall while I was there the other guys were a pretty nice bunch.

It is in short an elaborate show, but good fun for people who have not flown before(even some that have)

Do not work there unless you like being treated like sh1t.

puff 22nd Jul 2011 09:34

Crap pay and being treated like shi* - sounds like a realistic aviation experience !

remoak 22nd Jul 2011 10:04

Some of the FE sims were more complete than others, but NONE of them accurately replicate a 737, certainly not where the flight model is concerned. No wonder Mr Pero, in the link above, chooses his words so carefully. Size and layout are about the only similarities to the real thing. That, and the seats. I spent a lot of time instructing in the Wellington one (which seems to have disappeared), and just about the only thing that worked on the overhead was the light switch. The PFDs are generic, as are the FMCs. The thrust levers kept bending, a lot of the hardware was shoddy and the visuals... well... pretty grim.

It's not a bad entertainment tool for those who don't know any better, but not so good for actual pilots (once the "wow it's a jet" thing wears off, anyway).

I think the proof of the pudding is how many have closed shop...

Tee Emm 22nd Jul 2011 10:52

Candidates applying for Jetstar, Tiger Airways and Virgin Blue sometimes elect to undergo a practice 737NG flight experience session before going for the actual simulator test. Even though Jetstar and Tiger Airways candidates are destined to fly the A320 if successful, the initial assessment test as part of the interview process is done in a real 737-300 simulator at Ansett in Melbourne. Similarly, for Virgin Blue the assessment test is done in Virgin Blue's NG simulator at Brisbane or possibly their NG simulator at Ansett.

Either way the franchise "flight experience" Microsoft 737NG are certainly useful as far as cockpit familiarisation is concerned (and significantly less cost to the candidate) but just be aware the fidelity in some areas lacks that of real simulators. In particular, the steep turn manouvre, tested as part of the airline assessment in the real simulators, has a significantly different nose attitude than in the flight experience Microsoft trainer. None of the airlines concerned use the automatic pilot, flight directors or automatic throttle during the actual test in the real simulator.

PLovett 22nd Jul 2011 12:08

Tee Emm, Virgin actually gives the applicant the flight profile (with weather details and briefing notes) that they use in the sim. The sim company that I worked for actually programmed the flight into their sim.

We had a couple of bookings from people preparing for the interview and it was interesting to note their improvement over the course of a few hours. The steep turn manoeuvre was probably the most difficult especially as the whole flight (until the ILS) was done at flaps 5 and around 170 kts.


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