Aerocare
 

G'day all,
I have a group interview for a position with aerocare as a customer service assistant based at Sydney Airport. After having read previous threads on the company I still have a few questions:
1. What are their terms and conditions nowadays?
2. What is their interview like and do they discriminate against student pilots?
3. I am on my Ps, does this mean that I do not meet min requirements for baggage handler?
Regards,
Speedbird 9

Firstly I personally wouldn't mention your a budding pilot as often HR people want commitment & don't think aspiring pilots offer to much of it, if anyone asks just say you love aviation & being around aircraft etc...

as for the other questions all I can say is I hope their better than qantas!!! I went through the process with them & after 8 weeks the positions starting 'soon' I told them where to stick their F'ing job :E

Oh QF also wanted me to pay for a new ASIC card as well!! (hope Aerocare is a bit more reasonable) apparently the red one we have as aircrew doesn't cut it at QF, you need a gray one to be one of their baggage handlers!!!!! :ugh:

Bloody HR jerks!! :yuk:
rant over :}

Anybody else?

aerocare will employ anyone, I know someone who used to work for them and he left after 3 months.

You have a group interview and if they like you then you go for a second interview and then do a few weeks training.

No penalty rates
No overtime

If I was ever involved in ground handling I would never work for them, oh and a lot of people leave !

Do not under any circumstances tell them that you have a pilots licence or any other interest in aviation.

I was there for 5 years starting in the Impulse 717 days, did Rex, Virgin, and the Jedi (DHL 727).

IF You want more info PM me.

Thanks for all your answers fellow ppruners. I am pleased to say that I was succesful in my group interview and now have a second interview this thursday for the position of customer service assistant based at Sydney. I will be interviewed by 2 people one of them being the founder of the company :\. Can anyone please tell me what to expect at the interview? Also I would like to know how many hours on average one can expect per week if possible. Finally could anybody suggest the cheapest place to park the car bearing in mind that the interview is at the international terminal and should last for about 1.5 hours. Thanks for your help,
Speedbird 9

customer service for aero care
 

Hi there, I am going for a group interview on the gold coast with aero care for the same position you applied for and was wondering if you could give me a heads up on what it involves - it goes for 1.5hours!!! Also did you get the position?

I have a friend who has applied as well in the customer service dept. Do they offer staff travel?

Staff travel???? On what???? You must be kidding, right?

I can just see me now, flitting off to London for the weekend...........................


















on a baggage barrow:{

tipsy:ok:

cant comment on Aero-care, but some handling companies do get staff travel. One i worked for we got VB staff travel. It all depends on the airline being serviced & contract details.

Being that aero-care only do Tiger at OOL, i doubt they get it.

Hi all, no I didn't get the job unfortunately. However I did get thru to the 2nd stage of interviews. The 1st interview is a group interview where they introduce you to the company, tell you the history, pay rates... After that they will have a 5 minute 1 on 1 interview with you and will basically ask you about your background, why you want to work with them, relevant work experience... Whatever you do don't tell them you're a pilot (my downfall). Anyway if you get thru that interview they'll call you back for a one on one interview. That interview didn't go too well for me as they didn't seem interested in interviewing me at all and I got the distinct feeling that they had already hired the people they needed and that they were just interviewing me as a formality. So I can't really help you much with the second interview. A few tips: put a suit and tie on, collect your CV, refs and any other paperwork and organise it nicely in a folder and lastly but not least, DO NOT tell them you are a pilot.
Hope this has helped you all,
Speedbird 9

1. Asks for hints/tips and advice from any or all
2. Information flows freely, noteabley, DO NOT TELL THEM YOU ARE A PILOT OR INTERESTED IN AVIATION
3. Reaches 2nd interview stage but fails to secure a gig, possibly due to telling them he was a pilot ( This MAY have been his downfall.....)
4.........( This space reserved because all I can think of now is TOSSER )
God give me strength :ugh:

Seldomfixit I was forced to tell them about being a student pilot since they discovered I already had an ASIC. In that case I thought it was best to be honest with them as I knew they already had a pretty good idea of what I was.

Speedbird 9, having an ASIC does not necessarily mean you are a pilot.

I have a number of colleages with ASIC cards that are not pilots. All it means is that the holder has for some reason or other have approved airside access.

Refueller, Engineering, Catering etc etc etc......................................

:ugh:

However I clearly wasn't any of these as was blatantly obvious to the interviewers... Anyway why are you people attacking me, I didn't get in big deal. End of story, now can we please move on and give some constructive advice?

Constructive advice - refer all previous posts - you don't seem to get it :sad:

Go for aerocare if...
 

1. You are already depressed coz it can't get any better and it certainly wont get better.
2.Don't mind split shifts.
3. Shifts can go for 16hrs.
4.Like being treated like crap.
5. Like working with drunk people.

Good luck with it.

get some perspective people
 

You fellas wonder why there's a perception about why ground handlers don't like to hire pilots. Listen to yourselves!!

Bitch bitch bitch bitch bitch

This industry is not for everyone, and I saw someone else say in another post 'there's noone holding a gun to your head' - couldn't agree more. If you believe work as a ground handling agent is beneath you, stay unemployed until you've got your 5,000 hours and get your supposed 'real job'.

Funny how I see posts here from people who worked for aerocare for 5 years and now bag the company. Surely if you worked there for that long it can't have been too bad.
:confused:

Did not think being a bag chucker was such a sort after position but I guess it must be fun if you can supply your own camel head.

Well I work for AirNZ as a Customer Service Agent, And have been there for coming up 2 years. They have no problems hiring Uni students if they know that they will still be at uni for a while, last thing they want to do is to train them, then 6 months down the track they leave after they are done with uni.

I dont quite understand the not telling them your a pilot thing, I did that for my interview, hell it was the only qualification I had after leaving school, and it went down a treat. It showed that I had a good understanding of the industry and everything that was involved. Rather than being some brainless bimbo off the streets that thinks that a cockpit is something in a guys pants.

But then again this is AirNZ... Not Aerocare.

How possible is this, I have always wanted to work part-time for one of the customer service companies, how many would hire a uni student to work part time, how many shifts do they expect from you, what kind of money are you getting?

Im on a 6 on 3 off roster, earning between $750 to $1000 NZD a fortnight.
Of that 6 on, 3 are early starts (between 3:45 - 6am) and 3 are late starts (11:30am- 6:30pm) and the shifts last anywhere between 3 - 10 hours.
A uni student with more rigid hours of study than what I had would be better off working the overnight shift which starts around 8pm and goes through till around 3am, some get it finishing earlier than that, more around 1am.

Like I said, this it AirNZ though, not Australian companies. Best you can do is enquire with someone at the airport.
I know Perth shuts down quite early, around 2am (Had to overnight in the terminal....twice)

Wannabe, I have a good mate of mine who was with Aerocare PER for most of his uni studies, so it probably doesn't pose too much of an issue. He was even made a ground supervisor while studying, but it's fair to point out that he probably sacrificed a bit on the study side of things to do that. Depends how much you want the degree and/or the chance to work around an aircraft.

My mate had a good time when he was there (since went off to work elsewhere in the airport), but they tend to be a bit demanding from what I hear. They tend to cycle through people a fair bit, but that may just reflect the nature of the beast, being a contractor and all.