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NAIPS Log In - any issues

Old 9th Nov 2017, 04:51
  #1 (permalink)  
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NAIPS Log In - any issues

Is anyone having problems logging into NAIP's ?
Also call centre seems overloaded?

Last edited by Petropavlovsk; 9th Nov 2017 at 08:57.
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Old 9th Nov 2017, 05:08
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Stuffed. Been like it since at least 2200Z today. Unbelievable it's still out. I blame the "descend via" documents!

When you've got to use the alternatives, you realise what a great system it is.

Obviously no "rollback" button...
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Old 9th Nov 2017, 05:18
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As sure as night turns to day, you could nearly guarantee that the introduction of these GAFs was going to stuff up. Worlds best practice hey? Surely running the old and new systems in parallel for a month wouldn't have been rocket science?
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Old 9th Nov 2017, 05:21
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As sure as night turns to day, you could nearly guarantee that the introduction of these GAFs was going to stuff up.
GAF's working well on the BOM site. This is all AsA's own work.
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Old 9th Nov 2017, 05:29
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Originally Posted by Old Akro View Post
GAF's working well on the BOM site. This is all AsA's own work.
The BOM isn't an approved source of weather (which in itself is absurd) so not much help.
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Old 9th Nov 2017, 05:30
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So can I ask a young person question. If things are still stuffed when I have to acquire weather and submit a plan do I use that telephone thingy?
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Old 9th Nov 2017, 05:43
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It'd be the ideal day to hit people up for a ramp check. Can't get the weather if the service is down :/
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Old 9th Nov 2017, 05:55
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Actually the BOMs GAF section doesn't seem to work so great either, I select it, then have to open it and then it tends to disappear on me and says it isn't available?
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Old 9th Nov 2017, 05:57
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Good thing the weather is nice today - well, in Vic anyway...
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Old 9th Nov 2017, 06:20
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It'd be the ideal day to hit people up for a ramp check.
It'd be an ideal day for the regulator to bang on the door of the ASA CEO and demand an explanation...
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Old 9th Nov 2017, 06:38
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no wx or notams on Ozrunways either.... cant log into NAIPS either
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Old 9th Nov 2017, 07:03
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Man Bilong Balus long PNG
 
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Just tried to log in; No good!

NAIPS Internet Service has encountered an error
What happened
There has been an unexpected error in the NAIPS Internet Service system.

The system administrator will be advised of the details.


What you can do about it
Attempt to repeat the series of actions in the lead up to the error.

Log off and on then repeat those actions.

Close and restart your browser, logon and attempt again.

If the problem persists, contact the Airservices Service Desk (24/7) on 1800 801 960.
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Old 9th Nov 2017, 08:04
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So I ordered a pizza online a few years ago and I still get regular emails with special offers.

Seriously, how f$&king difficult in 2017 would it be to email NAIPS users with an explanation?

Instead, there is a log in message to say “keep trying a few times” leading us to think the problem is at our end, further clogging the helpline.

Bbbbzzzbzbzbzbzbzbzbzzzz
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Old 9th Nov 2017, 08:06
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Has anyone been able to get any information out of them? It's still down and we'd like to access the monopolised legal source of information we require to go get our jobs done!!

Their "Free Call" number just has an automated message telling us the number I've tried to call is disconnected. Have Airservices decided to just put their head in the sand?

Why are there no updates on their website at the very least with some sort of information?!?!?!?! Someones head had better bloody roll for this disgrace.
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Old 9th Nov 2017, 08:25
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Looks like it's back up for now, for those wondering.
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Old 9th Nov 2017, 08:29
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Three nanoseconds after "NAIPS" was proclaimed, the very staff assigned to it named it "Not Actually Intended to Provide a Service." And that was oh, 20+ years ago.
It's all okay though - anybody that knew anything would have been shoved out the door in the 2016 900 plus cull - after all, they were only backroom non essential staff according to the CEO. No problem.
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Old 9th Nov 2017, 08:31
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Ixixly,

You had to be quick. No dice for me.
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Old 9th Nov 2017, 08:33
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Ixixly,

I rang the 'help desk' to be be told that they were unable to either update their website, or advise of a return to service target. On the bright side, there has been a NOTAM issued!

'866
asw28-866 is online now  
Old 9th Nov 2017, 08:34
  #19 (permalink)  
 
Join Date: Sep 2015
Location: Australia
Posts: 373
Still can't log in to see the NOTAM! Hasn't made the media as far as I can see. The silence from ASA and CASA is amazing. Where are the airlines getting weather? Suggest we send ASA an invoice for any time wasted. I'm told it's not unheard of for major airlines to bill ASA for stuff ups.
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Old 9th Nov 2017, 09:15
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HAHAHAHA, are you serious asw? Did they really issue a NOTAM for it?!

My single biggest disgust has to be the deafening silence from ASA or CASA on this, nothing on their Facebook, no Twitter, no Emails, not a damned thing, absolute bloody disgrace. The News outlets should have a field day dragging them through the mud with this, but silence there as well?!
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