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How long have you/do you wait for your Medical

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How long have you/do you wait for your Medical

Old 3rd Jul 2008, 04:49
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How long have you/do you wait for your Medical

Hi all,
just wondering how long is the norm for Medicals to arrive after paying your Money. I've been waiting for 3 weeks now for them to print and post my very important bit of paper.

Although, I note that it took them only one day to take my money for the processing of it. Is it just me or is that a rediculous length of time to complete a really simple task.

Imagine if you bought a plane ticket and ."..sir we can't get you on a flight for a few weeks because it will take us that long to process and print your ticket for the journey".

I called them an hour ago and they are now sending it out next week. Judging from the reaction I got, I don't believe that they had it ready to send until I promted them for it.

Rant over to you guys
Bort.
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Old 3rd Jul 2008, 05:09
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I did my medical in the morning and had my piece of paper that same afternoon. Although if you,re waiting for blood results could take awhile but shouldn,t be as long as you mention.
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Old 3rd Jul 2008, 07:59
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Just a straight medical for me

Medical Date 5th Feb
Payment Rec. 8th Feb
Medical printed 27th Mar

7 weeks (after a phone call)
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Old 3rd Jul 2008, 14:31
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Initial CASA medical for me a couple of years ago:

Medical date 22 Aug
Fee paid within a couple of days
Certificate arrived first week of November
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Old 3rd Jul 2008, 23:22
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Medical 17 April.
Print date 26 May.

So that was about 6 weeks.

2 phone calls. The first told me that they were waiting on the cardiologist to have a look at the ECG, then waiting for it to come back from the cardiologist a week later. Bloods were done by the first phone call.

I guess it depends on what tests you had done and when the specialists get around to having a look at it.

Didn't your DAME stamp your old medical certificate with 2 months validity???

Hang in there.
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Old 3rd Jul 2008, 23:30
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6 weeks earlier this year.
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Old 3rd Jul 2008, 23:52
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DAME only stamped for one month this year. I wasn't aware that he could do it for longer.

I didn't have any bloods or extras to do this time around. Seems that others have waited for quite a long time. Still think the system for getting these back out is way too slow. If CASA have moved to a cost recovery (and profit making) finacial model for providing these services, then there should be a basic standard of customer service that they strive for. I believe that two weeks at the most is all you should wait. ...and that is including Aust Post time of the usual two days.

Keep the stories coming, it is interesting to see how long people have been made to wait.

Bort.
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Old 4th Jul 2008, 04:25
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After 3 phone calls I got a fax copy the day before my extension expired, original a few days later.
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Old 4th Jul 2008, 12:27
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Have one on monday will let you know...
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Old 4th Jul 2008, 12:43
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5 weeks earlier this year for me.

Turns out the DAME hadn't received the ECG back from the lab so had left it sitting in a draw in the office until I rang asking why CASA hadn't received it yet.

All sorted out in a few days following that.
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Old 5th Jul 2008, 03:04
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nothing but praise

Hi - had an awkward medical recently due large cancer op 18 months prev - marked renew by CASA only - needed it done a bit urgently due job reqs - absolutely bloody brilliant service - a couple of polite phone calls - in both directions - job done - all inside 1 week
Well done CASA AVMED !!!
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Old 16th Jul 2008, 00:33
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Seems like alot of you guys have to do med WELL in advance of expiry date to avoid being grounded. I always thought there was a restriction on how long before an expiry you could do it.
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Old 16th Jul 2008, 02:50
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Took 7 weeks , turned up about 2 days before expiring. Typical CASA rubbish - rang them, and said where is my medical. They said it was finished only 2 days ago, its in the post. For $25 we can send you another one if you like.

Surely if you pay $75 service is meant to improve, not get worse.
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Old 16th Jul 2008, 04:54
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My record is eleven months.

Turns out, the DAME was supposed to take a blood sample for the initial issue, but forgot, or didnt bother, or something. (Though, they didnt forget to charge me for it!).

I wasn't flying for most of that time, so it wasn't high on my priority list, especially since the DAME had given me a temporary certificate valid for an entire year

CASA charged my credit card within about two days of the paperwork being sent to them, but they never tried to let me know it was incomplete. Only eleven months later, when I went for the renewal, did I discover that I only had the temporary. A few phone calls then, and I found out what was going on, and was able to sort it out.
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Old 16th Jul 2008, 05:15
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A blonde woman did my medical...... I passed in 10mins and got my certificate and number
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Old 16th Jul 2008, 05:27
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Well I feel like a right jack bastard.

Did my medical two weeks ago and certificate arrived on Monday. Only needed the DAME stamp for two days after the original date expired.

Sorry to all those guys I have inadvertently queue-jumped - I swear I didn't do a thing to get special treatment! Maybe it was "just my time"! You certainly couldn't suggest that there's rhyme or reason to the way CASA get through their admin.
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Old 16th Jul 2008, 05:46
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A blonde woman did my medical...... I passed in 10mins and got my certificate and number
Really.......What was that medical for ?
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Old 16th Jul 2008, 05:58
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Sort of on the same subject- CIR renewal has taken 5 weeks to come through so far. Money got taken straight away and yesterday I even got a receipt for it which is almost a first for CASA. Why not save postage and send them both together? Try sorting those logistics out. 2 things at the one time?? No no, that won't do...

lower;
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Old 16th Jul 2008, 09:08
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mine arrived today, 2 weeks.
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Old 16th Jul 2008, 09:50
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did my medical 6 weeks ago still waiting
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