The real reason Air Canada kicked 25 passengers off a flight to London
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The real reason Air Canada kicked 25 passengers off a flight to London
[color=#000000]After a power-tripping flight attendant and captain kicked off 25 passengers from a Montréal to London Heathrow flight....
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Hard to say what the heck happened there. But at a minimum, AC let the situation and subsequent communications spiral completely out of control. No excuse for that.
If they had a weight & balance issue and were determined to see the freight go regardless, they could have started by asking for volunteers who'd take a later flight (with some remuneration for their inconvenience). That alone might not have solved the problem but would've deescalated/defused what ultimately happened...whatever THAT was.
Hard to tell what happened from that account.
If they had a weight & balance issue and were determined to see the freight go regardless, they could have started by asking for volunteers who'd take a later flight (with some remuneration for their inconvenience). That alone might not have solved the problem but would've deescalated/defused what ultimately happened...whatever THAT was.
Hard to tell what happened from that account.
Well, AC could've given some thought to something similar to this:
https://eyeoftheflyer.com/2022/06/27...0-dollar-bump/
https://eyeoftheflyer.com/2022/06/27...0-dollar-bump/