Sounds familiar?
 

<img border="0" title="" alt="[Big Grin]" src="biggrin.gif" /> . .If you've ever dealt with Air Canada, you'll love this one.... .This goes for most Airlines on all the requirements and regulations they have on purchasing a ticket._____________________________________________________ __. .. .First, a reprise of how ordinary hardware stores sell paint:. . Customer: Hi. How much is your paint?. . Clerk: We have regular quality paint for $18 a gallon and premium paint. . for $25. How many gallons would you like?. . Customer: Five gallons of regular paint please.. . Clerk: Great. That will be $90 plus tax.. .. . ____________________________________________________________ __________. .. . Now, imagine you are buying paint from Air Canada:. . First you spend days trying to reach them by phone to ask if they have. . paint. Nobody answers, so you drive to an Air Canada store.. .. . Customer: Hi. How much is your paint?. . Clerk: Well, sir, that all depends on quite a lot of things.. . Customer: Can you give me a guess? Is there an average price?. . Clerk: Our lowest price is $12 a gallon, and we have 60 different prices. . up to $200 a gallon.. . Customer: What's the difference in the paint?. . Clerk: Oh, there isn't any difference; it's all the same paint.. . Customer: Well, then I'd like some of that $12 paint.. . Clerk: When do you intend to use the paint?. .Customer: I want to paint tomorrow. It's my day off.. . Clerk: Sir, the paint for tomorrow is the $200 paint.. . Customer: When would I have to paint to get the $12 paint?. . Clerk: You would have to start very late at night in about three weeks.. . But you will have to agree to start painting before Friday of that week and. . continue painting until at least Sunday.. . Customer: You've got to be kidding!. . Clerk: I'll check and see if we have any paint available.. . Customer: You have shelves FULL of paint! I can see it!. . Clerk: But it doesn't mean that we have paint available. We sell only a. . certain number of gallons on any given weekend. Oh, and by the way, the. . price per gallon just went to $16. We don't have any more $12 paint.. . Customer: The price went up as we were talking?. . Clerk: Yes, sir. We change the prices and rules hundreds of times a day,. . and since you haven't actually walked out of the store with your paint. . yet, we just decided to change. I suggest you purchase your paint as soon as. . possible. How many gallons do you want?. . Customer: Well, maybe five gallons. Make that six, so I'll have enough.. . Clerk: Oh no, sir, you can't do that. If you buy paint and don't use it,. . there are penalties and possible confiscation of the paint you already. . have.. . Customer: WHAT?. . Clerk: We can sell enough paint to do your kitchen, bathroom, hall and. . north bedroom, but if you stop painting before you do the bedroom, you will lose . . your remaining gallons of paint.. . Customer: What does it matter whether I use all the paint? I already paid. . you for it!. . Clerk: We make plans based upon the idea that all our paint is used, every. . drop. If you don't, it causes us all sorts of problems.. . Customer: This is crazy!! I suppose something terrible happens if I don't. . keep painting until after Saturday night!. . Clerk: Oh yes! Every gallon you bought automatically becomes the $200. . paint.. . Customer: But what are all these "Paint on sale from $10 a gallon" signs?. . Clerk: Well, that's for our budget paint. It only comes in half-gallons.. . One $5 half-gallon will do half a room. The second half-gallon to. . complete. . the room is $20. None of the cans have labels, some are empty and there. . are no refunds, even on the empty cans.. . Customer: To hell with this! I'll buy what I need somewhere else!. . Clerk: I don't think so, sir. You may be able to buy paint for your. . bathroom and bedrooms, and your kitchen and dining room from someone else, but you. . won't be able to paint your connecting hall and stairway from anyone but us.. . And I should point out sir, that if you paint in only one direction, it will. . be $300 a gallon.. . Customer: I thought your most expensive paint was $200!. . Clerk: That's if you paint around the room to the point at which you. . started. A hallway is different.. . Customer: And if I buy $200 paint for the hall, but only paint in one. . direction, you'll confiscate the remaining paint.. . Clerk: No, we'll charge you an extra user fee plus the difference on your. . next gallon of paint. But I believe you're getting it now, sir.. .. . Customer: You're insane!. .. . Clerk: But we're now Canada's only paint supplier! And don't go looking. . for. . bargains!. .. . Thanks for painting with Air Canada.. .. . Next!

Bra den. Etter hva jeg leser i Dagens Næringsliv(som er sas-ansattes beste kilde til informasjon) prøver vel sas å forenkle systemet endel.

Jarlsberg, just don't forget that paint you don't sell one day, you can still sell the next one. An aircraft seat is fresh daily and if not sold goes sour and cannot be sold again. Therefore the anology is not quite comparable, but I can see your frustration, hehe....

Hvad så med den her:. .. .Jeg har en SAS økonomi-billet, dvs, jeg har betalt 2500 for en non-refundable, non-changeable billet på en flyvning der er ca 1 time airborne. Det er til sidste afgang ud af Kastrup, sent en søndag aften. Jeg kommer tidligt og checker ind, så tidligt at jeg er checket ind en time før det foregående fly til samme destination afgår. Nu jeg alligevel er der vil jeg gerne afsted tidligere, uden anden vinding end at jeg kommer før frem og dermed før til køjs. Vel vidende at ændring af en SAS økonomi billet kun kan lade sig gøre ved alvorlig sygdom i nærmeste familie, går jeg alligevel til billetkontoret på airside.. .. .Jeg spørger om der er mange pladser på sidste fly (det jeg er booket på). Uha, nej, der er overbooket med 10 passagerer. Så spørger jeg til den om en time, er der så plads på den ? Ih, ja, der er ikke en gang halvt fyldt. Så siger jeg OK, jeg har en billet til den sidste, men jeg melder mig frivilligt til at blive booket om til den første (hvor der er masser af plads), så SAS dermed har en mindre de evt. skal betale kompensation og hotel til, og evt. endda kan sælge en billet mere.. .. .Det lyder fint siger hun ... indtil hun ser jeg har en økonomi billet. Det kan jeg ikke, siger hun. Jeg fortæller hende at jeg ved det normalt ikke er muligt, men her er det en fordel for SAS mere end det er en fordel for mig, at jeg booker om. Men alting preller af, hun skal følge sine procedurer, og selv med et par no-shows må SAS sende 2 afsted på hotel med billet til første morgenfly.. .. .Sådanne sager og lignende er nok det som SAS nemmest og billigst kan ændre på for bedre at kunne konkurrere med lavprisselskaberne. Hvorfor kunne jeg ikke bare betale et gebyr på 300 kr. f.eks. og så få min billet ændret ?. .. .Og så det med at hvis man skal afsted en onsdag og hjem en fredag, så er det billigere at købe 2 retur-økonomibilletter der krydser end en business retur billet. Dette ene stunt giver 2 noshows, for hvem gider afbooke to returrejser når man alligevel har betalt for dem ? Det er i stor udstrækning selskabernes egen skyld at de får så mange no-shows.. .. .Baredetjegvillesigehej

Neste gang gaar du rett til gaten (for der er det red-cap'en som er sjef) og si du har sete pa neste fly men vil gjerne med dette. Det blir ingen ombooking, du gaar paa som 'standby' om det er plass. Om du allerde har sjekket inn bagasje paa det senere flyet kan du bare glemme aa endre booking (saerlig etter 9-11).. .. .Det er mye lettere aa endre booking ved gaten enn ved billettkontoret