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50,000 Staff Files stolen from Innsworth

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50,000 Staff Files stolen from Innsworth

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Old 27th Sep 2008, 12:59
  #21 (permalink)  
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Just phoned the helpline which turned out to be JPAC helpfull as ever......NOT! It will take up to 5 working days to find out if your bank details are out there in the public domain. They couldn't say how long it will take for the rest of the general info to be delt out. It is being done on a first come first served so I might get it by Christmas.....2010!!

The minimum should be a sacking and the public naming and shaming of the concerned Officers/MPs.
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Old 27th Sep 2008, 13:00
  #22 (permalink)  
 
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I phoned the helpline this morning. They don't know whose information was on the drives, or what information. Their only contribution was to change banking passwords.

This theft will be particularly galling to anyone who has attended the 'Cornish Walking Quietly Holiday' .

The RAF, or more correctly the service veterans whatever, allows all our personal information to be stolen from a 'secure' site. Somehow, reassurances that the RAF police are looking into it doesnt have a calming effect.

JPA and the Veterans Service blah should be scrapped immediately and administrative procedeures returned to the old system. And AOC Air Command needs to walk, soon.

God Im so p~~~~d off that the MOD not only makes mistakes, but keeps repeating them.
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Old 27th Sep 2008, 14:19
  #23 (permalink)  
 
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Mr Browne has promised to leave “no stone unturned” in the hunt for the thieves.
I bet the baddies are terrified, as I would be if I was about to mauled by a dead sheep.
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Old 27th Sep 2008, 14:41
  #24 (permalink)  
 
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Not new news

They sent my pay statements to Iraq, while I was in Afghanistan!!!!!

Then said they shouldn't have paid me LOA while I was in Afg, despite not having any OWP on arrival. Currently on a 20% pay cut due to JPA f*ck-ups.

Currently looking at legal action into Data Protection Act breeches as to why my pay statements were sent to a hostile country!!

JPA WAS NEVER/HAS NEVER/WILL NEVER BE FIT FOR PURPOSE!!!!!!!!!!!!

Last edited by unclenelli; 27th Sep 2008 at 15:02.
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Old 27th Sep 2008, 15:21
  #25 (permalink)  
 
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I have contacted my bank to advise them that my wife and I might be affected and to monitor my account.

Most banks and building societies are grateful for the "heads-up" as their security dept can help prevent fraud and save the bank and you lots of money.

I suggest all serving and retired personnel consider doing the same as the liability then passes to others (your bank and the MOD).
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Old 27th Sep 2008, 15:56
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Can any body see why the RAuxAF may not be affected.
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Old 27th Sep 2008, 16:08
  #27 (permalink)  
 
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Get a grip

Not one to normally post, I'd rather watch and chuckle but this one really gets my goat. I'm overseas, as pointed out 0800 numbers don't work and when you guys find a normal number they are shut for the weekend. I get paid by 'HMG' now, as far as the bank are concerned so no direct link to the RAF. Perhaps someone supposedly responsible for this debacle might actually provide useful information, guidance and protection for us. For goodness sake RAF wake up and look after your people before there aren't any left.
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Old 27th Sep 2008, 16:21
  #28 (permalink)  
 
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Mile and a Half,

Yellow hotizontal band above / Left hand end - 'User CP' / Scroll down to the ignore sub menu.
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Old 27th Sep 2008, 16:23
  #29 (permalink)  
 
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E-mailed the address given, as thought the 0800 number would be busy, at 11:25 today....still waiting even for an (automated) acknowledgement that the e-mail went through.




And why has it taken 10 days for the thefts to be reported?
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Old 27th Sep 2008, 17:23
  #30 (permalink)  
 
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Phoned at 1820 tonight regarding the loss of data. Directed to option 7.

Recorded message said:

"Please note, the open hours for this office are 10 o'clock 'till 4".

"Noted....."

A recorded message with a little more detail was too inconvenient.
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Old 27th Sep 2008, 18:29
  #31 (permalink)  
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"And why has it taken 10 days for the thefts to be reported?"

probably because Binnsworth only provide useful output once every 2 weeks!!!

Another bloody shambles by our second rate employer. In fact I am suprised that they didn't use an 0870 number to rub further salt in the wounds
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Old 27th Sep 2008, 18:29
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Its obviously a c*ck up of a big order and a silly middle manager is going to get chewed out. The press release stated that the disks were subject to the appropriate degree of security. Interestingly, it didn't say that the disks were actually within that level of security at the time of theft. It looks like someone didn't put them away or the access codes were not properly managed.

The bank details thing should not be a problem. Every time you write a cheque you tell anyone who reads it, what your details are. The RAF should not have your PIN and other private passwords to permit withdrawals from your account. Anyone who has my bank details can credit my account any time they like.
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Old 27th Sep 2008, 19:04
  #33 (permalink)  
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Q: What do; RAF Records, Child Benefits, NHS records have in common?
A: All been lost/stolen from Government sources in the last 12 months!
lsh
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Old 27th Sep 2008, 23:06
  #34 (permalink)  
 
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will look forward to the compensation scheme that the prisoners recieved when there stuff went missing
Will it be a JPA claim i wonder
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Old 28th Sep 2008, 00:17
  #35 (permalink)  
 
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I emigrated half way round the world a few months ago. Despite having no forwarding address from me, JPAC managed to track me down to send me a bill and a letter stating 'sorry we signed-off and agreed that your accounts were in order, we have now decided you owe us a couple of grand'. Meanwhile, my personal details may be amongst those allegedly stolen. Could it be that they are misguided on their priorities? Or just idiots?
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Old 28th Sep 2008, 08:27
  #36 (permalink)  
 
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What steps have they taken to inform those former Service Personnel who came from Commonwealth Countries and returned to their Country of origin after completion of their Service? For example, I served with Canadians, Maltese, New Zealanders and South Africans.

In addition there will be many British Ex Service Personnel who emigrated at the end of their Service. Not all of these people will have access to Sky/BBC TV or British newspapers.

Surely a written notification should be sent to every person affected along with recommended courses of action.
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Old 28th Sep 2008, 11:57
  #37 (permalink)  
 
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If the accuracy of the info stolen is of the standard as that of the tosh that was sent to me on retirement as supposedly being a record of my service/courses/appointments etc, perhaps we don't have too much to worry about?
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Old 28th Sep 2008, 12:42
  #38 (permalink)  
 
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Up date to post #34

And there is still no reply to my e-mail


What is the point of giving out contact details if no one responds customer service...!!!
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Old 28th Sep 2008, 12:45
  #39 (permalink)  
 
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mileandahalf

In view of your post #45 perhaps you would wish to reconsider your post #43

An apology might be in order as well!!!
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Old 28th Sep 2008, 15:38
  #40 (permalink)  
 
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I phoned the unhelpful helpline this morning, rather than wait 5 days I contacted my bank who weren't the least interested. The bank adviser reassured me that the worst that could happen is that a direct debit could be set up without me knowing!

Oh that's just great, I told him to make a note on my computer records that I had given the bank the heads up. I am now waiting for the letter to arrive from Innsworth. By the way, Innsworth will be using stored addresses for retired personnel, so if you have moved you stand a double chance of details going awry!
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