Nigerian Expat Outlaw

Hopefully delving into the huge knowledge pool here will give me an answer to a question nobody else has been able to resolve.

Can I change the date my MOD pension is paid each month and if so how ? I've tried the DBS Veterans Portal and Gov.UK.

Any advice appreciated.

NEO

Ninthace

Have you tried the people that actually pay it?

Myra Leese

Short answer- yes. Just call Equiniti and tell them which day you want, I changed mine to the first of the month.

Sloppy Link

I had my AFPS75 Regular Army pension and AFPS15 Army Reserves pension adjusted to be paid on the same date. Took a phone call, simple process.

Nigerian Expat Outlaw

Great, thanks very much.

NEO

DeanoP

Reference Post No:3. Equiniti Phone Number : 0345 121 2514

Trumpet trousers

Have just spoken with Equiniti on the above number, and was informed that they need the following details via email in order to change the payment date:

Pension reference number OR National Insurance number

Full name and address

Date of Birth

Email: [email protected]


Enquiries regarding your records and payments

To enable us to verify your identity please ensure your enquiry includes:

• Your full name
• Date of birth
• Your unique pension reference number or National Insurance number
• Full postal address including postcode

If you have not provided us with enough information to verify your identify we will contact you to request the details we require.

Without full verification we will be unable to access your records and therefore will not be able to respond to your enquiry.

Once the verification process has been completed, we will register your enquiry and it will be dealt with in line with the timeframes below:

Death notification

Within 5 working days

Change of details

Within 10 working days

Tax & Payments

Within 10 working days

General enquires

Within 30 working days




HTH. TT

Nigerian Expat Outlaw

Same here, I was told they can't change the payment date over the phone. Email duly sent.

Called Veterans UK to change the payment date of my War Pension too. After listening to classical music for 43 minutes they said that's set in concrete, date can't be changed.

NEO