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JPA and their appalling administrating

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JPA and their appalling administrating

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Old 24th Feb 2008, 10:12
  #201 (permalink)  
 
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I wasn't implying that the admin girls at the squadron run JPA, was merely commenting that it has not gone wrong for myself or anyone else on the squadron. Apologies if I have pissed you off mate! I will try and widen the blinkers. Oh, and the pay doesn't go to the student union bar, it goes to the bar on the sqn!
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Old 24th Feb 2008, 14:22
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What's the record?

The RAF owes me £11,400 (before tax) - and I've been waiting 5 months. What's the record out there? Who is owed most and how long have you been waiting?

Mine stems from my signing a PC back at the end of 2005, at which point I should have gone from Middle to Top Rate flying pay. Needless to say that the RAF didn't pick up on it. I only realized that my pay should have gone up on reading through the Regs for something else.

It's been said before, JPA is not fit for service, it's a disgrace and will be one of the reasons I will be leaving at my Immediate Pension Point. No civilian organization would ever owe you that kind of money and then be so indifferent about paying it back.

So come on - am I the holder of this sad and sorry record?


Ps. Our friend HA has most definitely been "got at". Disgraceful hush-up.

Last edited by moggi; 24th Feb 2008 at 15:45. Reason: for clarity and splg!
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Old 24th Feb 2008, 14:48
  #203 (permalink)  
 
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Folks

Looking for a little info.
Could anyone who has retired since the intro of JPA please PM me with an idea of how long after your retirement date the Pension Lump Sum reached your bank account.

Thanks
S206
I would also like an answer to that question. My mortgage lender doesn't quite understand JPA!
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Old 24th Feb 2008, 15:01
  #204 (permalink)  
 
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HD, if you are still able to look at this thread, get another e-mail address and re-register at PPrune under a different name, and 'carefully' explain some things. We would like to know.
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Old 24th Feb 2008, 15:55
  #205 (permalink)  
 
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I like to think I can accept that change will always happen be it for better or worse. During my service there were always those who moaned that the RAF was going to the dogs etc. But I cannot recall anyone ever complaining that their pay and allowances had not been paid on time ,or was incorrect.
That you should receive these on time and in full is a basic right that any employee in any industry should expect. The fact that under JPA you seem to be unable to obtain this right or at least to rectify mistakes swiftly is a damning endorsment of todays Air Officers. If you cannot at least ensure that your personnel are paid correctly you cannot be up to the job.
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Old 24th Feb 2008, 16:12
  #206 (permalink)  
 
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Reply for Lurking123

Point 1 - although I had cleared 5 months earlier the relevant dept/desk at PMA had not actioned my 'termination' so when i enquired about lack of lump some the reply was 'but you are still in!'

Quick phone call to relevant PMA dept and I was terminated on the spot - lump sum arrived 2 weeks later!

Point 2 - Pension payments timely. You only get statements when the payments change.

Positive:

Resettlement claim was easy to make and monies arrived (circa 2.5 grand) within 3 days. Plus, due to point 3 below - was never audited!

Negative aspects:

1 No P45 received and JPAC refuse to send another as they are not obliged to - apparently.

2 A succession of letters without postage - when collected (paying the postage and £1 for the privilege) they are pay statements (yes after I have left) for exactly £0. I've now stopped collecting them.

3 Not being able to 'load' a non service address into JPA for correspondence after termination. It either comes through your old work place or some department in the Southampton post code area that don't put farking stamps on them! See note 2 above!

4 Unfortunately my retirement coincided with (within 3 months ) JPA roll-out and I fell through so many nets it was unbelievable. Friends who left sometime afterwards were much better catered for.

Over a year later - grass is a different shade of green that is so much softer to walk on! And rather worryingly, after 20 years service not a single (no not one) twinge of regret or remorse.
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Old 24th Feb 2008, 16:27
  #207 (permalink)  
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Originally Posted by woodring
I like to think I can accept that change will always happen be it for better or worse. During my service there were always those who moaned that the RAF was going to the dogs etc. But I cannot recall anyone ever complaining that their pay and allowances had not been paid on time ,or was incorrect.
Ah, but remember in the good old days you got a small pay packet in February that had to see you through March. In April the nex tax rates kicked in so you probably got short pay in April or, if lucky, a small increase. Then about May the pay rise was announced. In July you might get it with 4 months back pay. Only in August did you get a month's pay that was anywhere near normal.

Shortchanged no, but a regular amount, hardly.
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Old 24th Feb 2008, 16:47
  #208 (permalink)  
 
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AF, thanks. Up our way again soon? If so, drop me a line.
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Old 25th Feb 2008, 18:22
  #209 (permalink)  
 
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I am no longer serving and have read the posts on JPA with only passing interest, mainly because Mrs M just happens to be one of those there auditors for the system.

She thinks it sucks Surely it cannot really be that bad

Today my son showed me his latest "JPA Assignment Order" (Posting Order to us oldies) and guess what - He is posted, sorry assigned, to a unit that ceased to exist 12 months ago. I guess she is right.
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Old 11th Mar 2008, 09:17
  #210 (permalink)  
 
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Sempre 206

Hopefully this will give you some reassurance. My last official day in the mob was 14 Dec 07. I had been told that the lump sum would arrive 10 days later. Christmas Eve? I think not! However, on New Years Eve the full amount turned in my account, no worries. And, as promised, my pension pitches in on the 10th of each month.

I must be one of the few that didn't get fd about by JPA!

klubman
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Old 16th Mar 2008, 09:40
  #211 (permalink)  
 
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IT forces change on Whitehall

Here's an interesting article in the Times business section:

IT forces change on Whitehall

Ministers have often used new technology - courtesy of EDS - as a none-too-subtle blind for deeper changes: new policy, for example, or a shake-up of the civil service.
He cites the joint personnel administration scheme, which unifies the pay offices of the army, navy and air force, in some cases breaking service traditions that have built up over centuries. It is a mammoth IT task, Thomas said, but one that had much broader goals.

“It happens to be the world’s largest Oracle human-resources system, and producing it is quite tricky in IT terms. But when you get up close, you see that it’s all about enabling the MoD to harmonise personnel management and pay between the three forces.

“It will save about £100m a year, and that can buy a lot of frontline kit. But breaking into the shared values in the army, navy and air force is a very emotional thing to do.”
“In really good government programmes, there is [a clear link] between the design of the policy and the implementation of it. On bad projects, people will come with a plan with no thought to implementation.”
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Old 16th Mar 2008, 14:07
  #212 (permalink)  
 
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Angry JPA issues for NCA

Personally (and fortunately) I had no personal issues with JPA. I guess I was lucky.
However, in my previous life at 'Sleaford Tech' the trainee NCA under my command had a whole host of problems, and JPA was the bane of my life as I attempted to get them paid properly (or just paid, in some cases). The staff in SHQ were very helpful but had no access rights to the system to correct errors, etc. I eventually resorted to writing personally to AMP, and hand delivered the letter at the CASWO conference.
Only then was the main error identified. It transpired that when the youngsters were 'plugged in' to JPA someone had ommitted to tick the box marked 'Trainee Aircrew'. Once corrected things improved slightly, but there were still enormous problems getting back pay sorted, etc.

I really hope they get their ducks in a row, 'cos it was causing major morale issues for the NCA trainees. Ping off new recruits is not a great retention or recruiting tool!
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Old 16th Mar 2008, 16:29
  #213 (permalink)  
 
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My goodness things have changed:

Ping off new recruits is not a great retention or recruiting tool!
I don't know about recruiting or retention, but I thought it was a fundamental part of initial training!?

STH
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Old 16th Mar 2008, 20:03
  #214 (permalink)  
 
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I have just been hit with a problem that has simply got nothing to do with JPA and is a HR input error.

The issue I have is with the new JPA pay statements that make it particularly difficult to understand your pay and in this case inadvertantly concealed thecore issue.

Why can they not be easily understandable? How can you have a plus and a minus debit and a plus and a minus credit all in the same columns!

FFS make it understandable

HEDP
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Old 21st Mar 2008, 13:59
  #215 (permalink)  
 
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JPA at weekends/Hols

Working shifts and work loads of weekends but cant get any work done on JPA since it tends to be unavailable!! Working Easter and of course it is unavailable/offline all over the holiday period!! GRRRRR

NM
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Old 22nd Mar 2008, 02:56
  #216 (permalink)  
 
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NeilMac - Bad News

I'm guessing you're working the entire Easter grant?

I've got bad news for you if you're wanting to do any JPA work.

Assuming your section allows your 4 days off after your shift cycle, by the time you come back to work next weekend - JPA will be down for just over a FORTNIGHT!!!!

Apparently it'll take that long to carry over everyone's leave, and increase our pay.

Strange thing is, it never used to take 2 weeks when we had a system that actually worked!!!!

Will the system ever catch up??
As of 1 Apr, you can claim back food money for periods over 24hrs including weekends (formerly 48, but not weekends), but any you want to claim for 1-14th April will have to be done on paper as the system cannot back date anything!!! (I'm still waiting on a refund of accomodation overcharges from Jan-May 07!!!)
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Old 12th May 2008, 19:59
  #217 (permalink)  
 
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Savings from JPA?

Last night the Treasury cited a defence ministry saving of £45m a year simply by creating a single personnel management system for all three services - nearly 50 years after the army, navy and air force were ostensibly brought under one roof.
Oh what a giveaway!!

Treasury aims for more savings in new public sector costs review

The Guardian 12 May 08
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Old 13th May 2008, 11:46
  #218 (permalink)  
 
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Interesting, so most of the savings are probably from the interest saved from non payments to entitled personnell. !
On another (pay front) having left last year the paymaster payment has just arrived and shows 13GBP (no not huge) less than the month before. On requesting why, was informed it was due to the change in the 10p Tax! How rude is that; you do your time and the Labor governmet still screw you when you leave! Aah well, pool 24deg can't complain......
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