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And if JPA Fails??

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And if JPA Fails??

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Old 16th Apr 2006, 20:09
  #21 (permalink)  
 
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And annuvver fing......
Next week I'm dropping by the bank to set up a buffering account solely for JPA use, funds from which will then be forwarded by my Bank to my usual current account, instead of leaving "useful" details (useful to a hacker/identity thief/organised crime that is) with a call centre in Giggleswick who use a ZX81 they got on e-Bay from user name "Del'n'Rodders".
So my actual day to day working current account details won't be on JPA for much longer.
OK, so what's the point? Well, seeing as they are a commercial organistion instead of just trying to act like one, I trust my bank's web security far more than I do that of the MOD.
Also, it means when, not if, JPA displays Microsoft's Blue Screen of Death I can conveniently sever all my own financial goings-on from the whole crappy saga of JPA, in a very real and legally binding way.
Just thought I'd share that one.

JPA: Just Press "Abort"
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Old 16th Apr 2006, 21:02
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Which is all well and good. . . . . . . .

But to change your bank details now, with the troubles with JPA ? The logic is sound but you are more likely to end up without pay than the thousand other "drifters" that haven't been as thoughtful as you !!

Changing bank details on JPA at the present time ? Braver man than me. I'll stick with what details they have and jump on any legal bandwagon when we don't get paid than give them have an excuse that "you must not have saved your details then Sir "
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Old 18th Apr 2006, 06:47
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It took me 3 days to get any kind of usable connection (after 17:30 that is; daytime, don't bother) and when I did get in, can I correct all the data, of course not. What a heap of sh*te!

They can't even get the basics right of when I was married or even that my wife is indeed female (obviously, people may swing in any direction that they like nowadays but I'm a tad of a traditionalist) and on top of that, the system won't let me put in the correct info!

Can't wait for pay day
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Old 18th Apr 2006, 09:26
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I have heard that the pay system on JPA has been tested 9 times and failed everytime, anyone comfirm?

Why not just use the old BACs system untill JPA passes its test.

I am in the process of applying for a mortgage and when i informed PSF staff of my concerns I was told "We don't care" gee thanks

Surley some form of legal action can be taken against someone if we are not paid?
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Old 18th Apr 2006, 09:38
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Originally Posted by TheKey
I have heard that the pay system on JPA has been tested 9 times and failed everytime, anyone comfirm?

Why not just use the old BACs system untill JPA passes its test.

I am in the process of applying for a mortgage and when i informed PSF staff of my concerns I was told "We don't care" gee thanks

Surley some form of legal action can be taken against someone if we are not paid?
No legal action but you can claim for any costs associated with late payment such as interest charges, overdraft fees etc.
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Old 18th Apr 2006, 09:40
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FPP

Talking Radalt, or any of us, doesn't need to change bank details on JPA. The RAF will continue(?) crediting our existing accounts, but we simply ask the bank to open up another similar current account into which we transfer the monthly pay. Our existing JPA declared account will be the buffer. All automatic transactions can be set up in the new account.

Having said all that, I'm not convinced that we are vulnerable to hacking to the extent that our accounts might suffer unauthorised debits. JPA will never know my banking passwords.
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Old 18th Apr 2006, 10:24
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Hi Kev,

fair point. However, my "anaualised" salary is incorrect. It's £10k less than it should be. Quite possibly caused by a typo, but can anyone fix it? Seems not!! I've spoken to HR and JPAC and they both refer me to the other. It's lodged as a "fault" now, but I fear it may be some time before it's fixed and in the mean time I'll have to claim "advances" to increase my pay to what it should be. All that siad though, I'll wait until the 20th to see my pay statement before I take any more steps.

Sid.
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Old 18th Apr 2006, 17:49
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All that siad though, I'll wait until the 20th to see my pay statement before I take any more steps.
Sid.[/QUOTE]

Assuming you'll GET a pay statement Sid.....

Does anybody actually know the person who signed off on JPA? If so I hope you're giving them the contempt they deserve, for what I believe to be the biggest admin debacle I've ever come across. (And I've been royally shafted in my time, too...er, figuratively speaking...)

Jobza
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Old 18th Apr 2006, 18:11
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Heard from a friend of a friend that the chief clerk up at a secret base north of the border has got in a few thousand blank cheques for the end of the month.
Also got an E-mail today that only AFPAA staff would be able to access JPA for the next few days.....
All adding up to a monumental one me thinks....hope I'm wrong.




D
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Old 18th Apr 2006, 18:22
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Originally Posted by SidHolding
...I'll wait until the 20th to see my pay statement before I take any more steps.
I wouldn't count on this Sid. I asked the question at one of the Pre-JPA briefings and was told that the system was so good that AFPAA would be running the pay run later in the month (possibly 3-4 working days before pay day) to enable inputs made later in the month to be paid that month. So even if it was all working fine we wouldn't have received pay statements until much later (I would hope that it is better than the current Army system where they tend to receive pay statements after pay day!).
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Old 18th Apr 2006, 20:32
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So if it blatently fails to provide a reasonable service what's the outcome?

Will SAMA be reinstated and someone hung by the scrotes? I doubt it.

I can't see upgrading the servers being the answer. It's a combination of very poor procurement, terrible advice and insufficient funds.
I bet the dark blue and olive factions won't join this farce until it is totally proven by the RAF muggins testing team.
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Old 18th Apr 2006, 20:40
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Originally Posted by TheKey
Surley some form of legal action can be taken against someone if we are not paid?

Something called breach of contract, okay we have Terms of Service but a lawyer has told me if we don't get paid = no need to work (they break the contract), QR's not withstanding, going to see if they cover it tomorrow. However I am sure some learned people out here can guide me on this view point.

Still would be interesting, anyone know if the OC Accounts has been to the local banks recently so are we getting ready for a good old fashioned pay parade. 'Thank you Sir/Ma'am for my lovely lolly, a pleasure as ever to humble myself for it' (in a cockney accent).

rant off
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Old 18th Apr 2006, 20:53
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Maybe whoever organised this farce should talk to Danny and find out how to run a server EFFICIENTLY!
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Old 19th Apr 2006, 01:36
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If anyone does find out anything on the legal side of this matter it would be appreciated.

Also if anyone knows where i can join the new Air Force could you let me know because this one has gone a little bit doo lally for my liking
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Old 19th Apr 2006, 01:49
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I note that Self Service users now have restricted access, as the server is having trouble coping, so they have shut us all out until the payroll is complete...

cant wait until the Army and RN join in, then lets see how they manage the payroll...
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Old 19th Apr 2006, 12:06
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Originally Posted by ChezTanker
No legal action but you can claim for any costs associated with late payment such as interest charges, overdraft fees etc.
Presumably you'd need to be able to log into JPA first?
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Old 19th Apr 2006, 12:26
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Unhappy

JPA. I got in this morning and went to check whether my leave had been actioned only to find out that we were all shut out so that they can get the Pay Roll done.

Someone would have thought that they would have tried and tested all this before going live and then finding all the faults that need to be sorted. But OH NO, that's too bloody easy for the hierarchy, let's just throw everyone in at the deep end and see who swims and who sinks, as per bloody usual.

The thing that they don't tell us as well is that once the Navy and the Army go live there will be at 9 day period each time where no-one can access JPA and do anything. Not that we can do anything at the moment.

Oh and don't even get me started on Pay. I phoned up JPAC to find out why I was getting charged abated food for a couple of weeks last year - I'm down as Mat Cat 3 and was living in for a year, after speaking to a SNCO at lovely ole PMA, they have me as Mat Cat 2 living in (which should pay abated food), so does that mean then that I'm going to be getting all that food paid back and then taken off again at a later date.

It happened again in last months pay slip, so I went and spoke to a m8 in PSF who said to phone JPAC, so I did and got told by them to speak to Unit HR as they don't have any specialists there that can help. So went back to speak to my m8 in PSF and got told wait until the pay run happens at the end of the month and hopefully it should be sorted as they will just tell us what they told you. This is from an adminer to an adminer.

What's this bloody air force coming to. It's turning out to be more like a Private Flying Club than a fighting force to be proud of.

I'll tell you something for nothing, that Tranche 3 is looking more and more favourable as time goes by.
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Old 19th Apr 2006, 12:37
  #38 (permalink)  
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Think the 'Private Flying Club' comment is a little offside in this thread. Agree completely with all the frustration going on, but it is everyone in the RAF that is suffering from JPA, no one trade more than any other. I feel for you shiney types though, I wonder what your job is actually going to be when the dust settles.

At least we have been running SAMA in parallel for a few weeks as a contingency in case it all gets scary...doh!
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Old 19th Apr 2006, 12:53
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And here's the latest from AMP:

1. You will be aware that the launch of JPA has not gone smoothly and that system performance/access is very limited. My purpose in writing is to explain the latest position and detail the actions that are being taken to deliver a working system.

2. A number of issues will have been apparent to, and largely contained by, your Admin staff over the last 4 weeks. The System’s performance deteriorated significantly immediately prior to the Easter weekend. Since then, AFPAA, EDS and Oracle staff have been working hard to diagnose and resolve the problem. However, whilst memory and software patches have been applied, the root cause of the problem has yet to be identified.

3. This issue has had a knock-on effect to the JPAC Enquiry Centre (EC). The JPAC EC relies on JPA to provide its Customer Relations Management system. At times when the system has been particularly slow, the EC has been deluged with calls. They too have been locked out of the JPA system in a similar fashion to other users. A system notice board has now been added prior to the JPA logon screen to apprise users of current performance.

4. I realise that the system performance and accessibility aspect of JPA is unacceptable and I have made this point to DCDS(Pers), who owns AFPAA. Moreover, I recognise the impact that this has on specialist staff who rely upon the system, as well as self-service users. Therefore, I have implemented a contingency plan, the full details of which will be sent out this afternoon. In short, system use will be phased to allow professional access (eg PMA & unit HR specialists) for the period 0700-1200hrs and self-service user access 1200-1700hrs. System maintenance, payroll and other core functions will take place outside of these times. I must stress that this is a short-term arrangement for business continuity purposes. It will remain under constant review and be lifted at the earliest opportunity.

Well, what can you expect when EDS is involved??
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Old 19th Apr 2006, 13:00
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Management Issue?

Do you think if less aircrew were involved in the managment and decision making for JPA it might have worked? - Discuss!!!
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