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-   -   Qatar customer services contacts (https://www.pprune.org/middle-east/237017-qatar-customer-services-contacts.html)

itwilldoatrip 31st July 2006 15:06

Qatar customer services contacts
 
My wife just had an awfull experience flying with Qatar Airways:ugh: . Filled in the relevant forms but have you noticed no e-mail address for them on the QR site. Anyone have the address or to the CHIEF. pm me if you can done a search but nothing showing in the past year. No wonder they are high on the Sky Trax poll!!!!!!!!!!!!

outhouse 1st August 2006 13:23

Unfortunately Qatar Airways is not front runner when it comes to responding positively to passenger complaints, though they should have many. The phone numbers you are given are generally only answered by recorded messages or ring off the hook. If your complaint is about lost baggage, a canceled flight or lost connection they have a ruling in the big book that means that they don’t pay any compensation. If you do find an e mail address and send one it’s never answered. However if you visit a QA office and are extremely direct you may get a positive response. The best thing is to avoid them and travel on a real airline.
It’s worth noting however that if you do send an e mail and name an employee in your complaint, you probably won’t get a reply but the employee may well be sacked, that is as long as it’s not a local of course.

Advice, avoid them like you would a plague.

Ohbee Wan 1st August 2006 16:33

try this [email protected] :)

loc22550 1st August 2006 18:24

i thought the e-mail adress of the ceo was [email protected].??:uhoh:

skyhigh72 1st August 2006 21:28

[email protected]

Ohbee Wan 2nd August 2006 04:37

only thing though this will be opened first by his trusted indian secretary archibald :ugh:


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