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-   -   EK Accommodation Department (https://www.pprune.org/middle-east/568109-ek-accommodation-department.html)

Chips and Pita 22nd Sep 2015 13:32

EK Accommodation Department
 
Not sure if anyone else is having the same problems, but have been waiting over 1 year for a move to a villa. Despite the fact that numerous villas are available and apartment demand is high, we are still waiting to move.
Is there anyone within or outside of this department that can solve the problems? Anyone working on that floor as the mental age of a child and couldn't make an informed, calculated and straight forward decision if their life depended on it :ugh:

Shisha2015 22nd Sep 2015 14:06

Ek accommodation
 
Hi chip,
I can see that you are living in the ek apartment right now, can you please provide me with some information regarding those apartments for a single FO ? Quality and atmosphere , size,comfort,luxury etc.

Thank you in advance.:ok:

SOPS 22nd Sep 2015 14:12

I left in March. A few weeks ago I got an email from the Accomodation Department asking me when they could come an inspect my villa.

You are not seriously expexpting an answer from these people.

And I hope you read all the threads on here before you joined.

TangoUniform 22nd Sep 2015 15:04

Chips,
You have to go and sit on their desk in person. But be nice in your emails, they are kept in your record......until the last day you leave.

donpizmeov 22nd Sep 2015 15:20

Write to JA and explain the situation. Good luck.

ExDubai 22nd Sep 2015 17:36

For me the way how it worked out was to show up personally. TangoUniform described it quite well. Be nice and polite, in your Emails. But if needed sit on their desk for 24 hours.

Kapitanleutnant 23rd Sep 2015 04:31

Ahh... Another pilot discovers the "Department of NO!".

My experience has been that... nothing gets their attention until it's elevated and as Don said... Send JA an email with your issues.

Kap

Payscale 23rd Sep 2015 05:50

Become your own accommodation department:)

Shisha2015 23rd Sep 2015 10:41

EK FO / single apartments
 
Hi there,

Need some information regarding FO/single status EK apartments, how they look like in terms of comfort and size,design,luxury etc.

All I can found so far is the different locations/towers name :ugh:

Thanks in advance.:ok:

goatherd 23rd Sep 2015 11:53

Few years ago but I went to the top of HR and worked my way down from there.. All of a sudden things got done...Easy!!

Touch'n'oops 26th Sep 2015 17:42

If you want ANYTHING from ANY department in EK, send a soft and polite email. If this doesn't work go see them and not the way I have seen some guys go in (Chest puffed up and/or shouting).

Keep your cool and ask how you can help the process. Ask questions like "I'm not aware of the correct procedure, but is there any more information I can get for you?"

I know it sounds like a load of sucking up, but do you want your villa? Means to an end and I happily walk out with all my request addressed. :ok:
This also works at anything government run office. I always respect the fact that they may not acknowledge me at first, but I always politely wait until someone addresses me. I don't take offence, it is the way things go and I accept that.

Shisha2015, Request TECOM if you want a nice place to be with a balcony. Once again, I was super polite on my joining info and I got exactly what I requested.

Shisha2015 26th Sep 2015 19:38


Originally Posted by Touch'n'oops (Post 9129247)
If you want ANYTHING from ANY department in EK, send a soft and polite email. If this doesn't work go see them and not the way I have seen some guys go in (Chest puffed up and/or shouting).

Keep your cool and ask how you can help the process. Ask questions like "I'm not aware of the correct procedure, but is there any more information I can get for you?"

I know it sounds like a load of sucking up, but do you want your villa? Means to an end and I happily walk out with all my request addressed. :ok:
This also works at anything government run office. I always respect the fact that they may not acknowledge me at first, but I always politely wait until someone addresses me. I don't take offence, it is the way things go and I accept that.

Shisha2015, Request TECOM if you want a nice place to be with a balcony. Once again, I was super polite on my joining info and I got exactly what I requested.

Thank you touch. ... you made my day by replying and adding all this tips on top. ...safe flights

Kapitanleutnant 26th Sep 2015 21:48

Touch n' oops…

Genuinely saying this:

I'd bet a months pay that…. The **ONLY** reason you got what you wanted was due to your immaculate timing, and the simple availability of the unit you wanted (and maybe a letter to JA??)... and absolutely NOTHING ELSE!! It was nothing to do with the kindness of their heart (I don't even think that department has a heart). That department is the worst one we have at EK. I would rank them even below the Staff Travel department for having things accomplished to your satisfaction.

Why such sour grapes you ask? Because my group of new joiners were told we'd be in temp accommodations for 6 weeks before moving into our permanent ones. Fourteen MONTHS (yes 14!!) later, we all got the email to start the moving process. After about 4 visits to them with tons of sugar to my conversation… and everything else you mentioned, they said, "No". I affectionately call them "The Dept of No".

It's all about timing and availability… and nothing else (In my experience & my humbled opinion)

Kap

DuneMentat 27th Sep 2015 08:54

I have personally never had any issues with accom department (I'm not saying there isn't problems just they haven't happened to me).

I recently moved out of company acommodation and had the approval for the allowance within 2 working days for a move that was 6 weeks later even though the minimum notice is supposed to be 3 months.

As has been said it all depends on how desperate they are for the unit you're currently in which in my case was a 3BR on Shk Zayed Road.

I also agree with what Touch'n'oops is saying. Be polite and and cool. It may be your entitlement but like everywhere in this company they are small kings of their department so you have to play by their rules.

DM

sluggums 27th Sep 2015 10:36

In my personal experience the only thing the accommodation department aren't, is 'accommodating'.

The lady I dealt with couldn't have been ruder or more condescending if she tried. Unfortunately with certain cultures it's only when you resort to shouting that anything gets done, which goes against my way of doing things, but, what to do.

Shisha2015 27th Sep 2015 17:37

Sluggums, so you recommend TECOM apartment?

victorpapa 28th Sep 2015 03:37

Moving out of EK accom
 
If I decide to do so do you need to show a rental contract or mortgage or do you just have to be out of accom to quallify for payment?


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