EK to suspend pax flights.
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He's sort of right though.
So far Emirates Holidays UK arm is the only major holiday company here not refunding customers outside of the UK FCO non-essential travel restriction dates, even though on arrival in the UAE / holiday destination you'd be ordered to isolate in your hotel room or not get a visa at all. Couldn't make it up.
However, they're being lovely enough to waive the amendment fee if you rebook to a more expensive date later on. I wonder if such customer service may bite them on the ass in the future (should we have one). Hopefully the UK FCO advice will wrap around the UAE isolation restrictions so customers at least can claim on insurance.
I guess when you're desperate for cash you'll grab it wherever you can and worry about the fallout later.
So far Emirates Holidays UK arm is the only major holiday company here not refunding customers outside of the UK FCO non-essential travel restriction dates, even though on arrival in the UAE / holiday destination you'd be ordered to isolate in your hotel room or not get a visa at all. Couldn't make it up.
However, they're being lovely enough to waive the amendment fee if you rebook to a more expensive date later on. I wonder if such customer service may bite them on the ass in the future (should we have one). Hopefully the UK FCO advice will wrap around the UAE isolation restrictions so customers at least can claim on insurance.
I guess when you're desperate for cash you'll grab it wherever you can and worry about the fallout later.
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Simples!
Mrs Uffington is in Auckland at the moment and due back with Emirates on 2 May.
Emirates have not been in contact with her, and it was only by chance I had a look at PPRuNe and was able to notify her.
She’s tried to phone their Auckland office but no luck.
Emirates have not been in contact with her, and it was only by chance I had a look at PPRuNe and was able to notify her.
She’s tried to phone their Auckland office but no luck.
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Mrs Uffington may be in lockdown in 48 hours; I note from the above list EK are still flying from SYD, and as QF are (or were) partners on their flight via DXB, she might be able to get to SYD on one of the few QF flights and onwards from there. Not sure if ringing QF will be of any help or just as bad. Has she contacted the UK High Commission in Wellington?
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Mrs Uffington is not going to get back to the UK through DXB on any carrier any time soon. Total lockdown for 2 weeks announced by GCAA.
UAE suspends all passenger and transit flights
Learn more COVID-19 UPDATE
Hello XXXXX, the world has literally gone into quarantine due to the COVID-19 outbreak. This is an unprecedented crisis situation in terms of breadth and scale, from a global health, social and economic standpoint.
On 23 March, the UAE government directed the suspension of all passenger flights into the country within 48 hours. This is a measure to protect communities from the further spread of COVID-19. In line with this directive, Emirates is temporarily suspending all our passenger flights from 25 March 2020.
We are very sorry for any inconvenience this may cause, and rest assured that we will resume our services as soon as the situation allows. This is an unprecedented period in the airline and travel industry. But with your support, we are confident that we will be back and welcoming you on board again soon. For now please stay safe.
Sincerely,
Adnan Kazim
Chief Commercial Officer
Emirates Airline
Hello XXXXX, the world has literally gone into quarantine due to the COVID-19 outbreak. This is an unprecedented crisis situation in terms of breadth and scale, from a global health, social and economic standpoint.
On 23 March, the UAE government directed the suspension of all passenger flights into the country within 48 hours. This is a measure to protect communities from the further spread of COVID-19. In line with this directive, Emirates is temporarily suspending all our passenger flights from 25 March 2020.
We are very sorry for any inconvenience this may cause, and rest assured that we will resume our services as soon as the situation allows. This is an unprecedented period in the airline and travel industry. But with your support, we are confident that we will be back and welcoming you on board again soon. For now please stay safe.
Sincerely,
Adnan Kazim
Chief Commercial Officer
Emirates Airline
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The only EK flights I see up right now are BOS and GRU coming home and the freighters. Nothing over North or South America.
Well, looking closer there is also a Triple operating DXB-RUH and an A380 going DXB-DWC (25 nm).
Well, looking closer there is also a Triple operating DXB-RUH and an A380 going DXB-DWC (25 nm).
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The RUH flight is a pax aircraft operating with just freight. A sign of things to come!
Meanwhile, Qatar have increased capacity. Oh the irony!
Business Traveller - Qatar Airways announces capacity increases
Meanwhile, Qatar have increased capacity. Oh the irony!
Business Traveller - Qatar Airways announces capacity increases
I Have Control
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Employee safety....nah...... Passenger safety.....nope, lets prioritise Profit....yep that's the QR Doha Dogs to a T. Thanks Al-Bakr, your greed will cause suffering.
EK and EY are no better btw.
EK and EY are no better btw.
Last edited by RoyHudd; 28th Mar 2020 at 00:49.