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Middle East Many expats still flying in Knoteetingham. Regional issues can be discussed here.

Latest EK Senior mngmt outreach...

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Old 13th Apr 2016, 19:32
  #21 (permalink)  
 
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Originally Posted by InnocentBystander
So now the COO reaches out to everyone in a desperate attempt to finally get a handle on his operation and is begging for his minions to talk to him as his middle management obviously has failed miserably to give him a realistic picture of his responsibility.

Few observations:

- He is obviously unqualified to be in his job (We already knew this)
- Feedback from 20 cabin crew and 20 pilots initiated enough panic in him to reach out and solicit more feedback
- He is absolutely clueless as to what is going on and how to fix it. Any other corporation in the world would form an exploration committee and hire an outside consultancy. But since "we" can't do that (i.e. admit incompetency) we just ask our own people for advice...

Funnily enough the third point is the exact same thing CPB and CPA and SVPF have done in the past. The level of incompetence of our senior Flight Ops & Service Delivery Management is mind boggling.
I think you were reading that situation wrong. The meeting with 20 Pilots and 20 Cabin Crew was most likely a fact finding endeavor of possible excuses why AAR was not responsible for the current manning crisis of operational crew. The email address was again an opportunity to provide any information that might get him off the hook for the obvious commercial consequence of not investing in maintaining the business or its people.

I highly recommend AAR reads a management textbook written by Dr Suess called the Lorax. It is cautionary tale about reaping without sowing.
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Old 13th Apr 2016, 20:10
  #22 (permalink)  
 
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Any news regarding this soooper dooooper change in or T's & C's that JA promised us. Or is it just another pile of BS using smoke and mirrors...

M'ment: "Let's wheel out some rubbish about changing the package, that'll stop them from leaving..." Jeez, I don't know what version of reality they're running, but it doesn't match anyone's from the shop floor.
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Old 14th Apr 2016, 09:27
  #23 (permalink)  
 
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“Many religions now come before us with ingratiating smirks and outspread hands, like an unctuous merchant in a bazaar. They offer consolation and solidarity and uplift, competing as they do in a marketplace. But we have a right to remember how barbarically they behaved when they were strong and were making an offer that people could not refuse.
― Christopher Hitchens
(Bolding is mine)

In the above quote, replace religion with AAR specifically, or EK management generally. Encapsulates my feelings perfectly. I have a long memory. Email deleted before I finished reading.
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Old 21st Apr 2016, 20:34
  #24 (permalink)  
 
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Just struck me, bit slow, I know, that this 'exciting new development' from JA was just before the 3 month notice period for pilots wishing to qualify for the profit share.

I find it hard to believe that it was done with our interests in any way. It was probably done just to sway those on the edge of resigning to delay long enough to cover the summer shortage that there may be...?
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Old 22nd Apr 2016, 03:32
  #25 (permalink)  
 
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By cancelling the end of March forum was a good way to dodge sticky questions. If they really wanted to know our concerns it would have been a good occasion. Just before the pay review 😉
What about April forum? Do they want to know our concerns?

This place will never change. Let me clean my pink goggles.
Keep discovering 😉
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Old 22nd Apr 2016, 03:35
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Look at fragrant harbour to see where the CX parallels are…very similar!! That said, our DFO is about to crack the whip on May 31….mmmm!
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Old 22nd Apr 2016, 03:55
  #27 (permalink)  
 
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Ekpilot you are correct, very convenient that the meeting was delayed but not re scheduled. They will have a typical excuse / EK line in response. EK management ego can't handle not being the choice airline anymore. Trying to lay blame on an Expat but can't find one . Big downward spiral led by AAR.
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Old 27th Apr 2016, 14:44
  #28 (permalink)  
 
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I know a few people who have done the feedback to AAR and received a personal response from him including some actions he's taking. Apparently he wants feedback on the May rosters as he's been told that they are much better! It may change nothing and be a fruitless exercise, but at least he cannot say 'I asked for feedback and heard nothing' - there's no harm in trying. Max hours, rostering, leave, crap bidding system, housing shafting etc etc. What's the worst that can happen by telling him again?
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Old 27th Apr 2016, 15:16
  #29 (permalink)  
 
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Be very VERY careful indeed giving anything. When the 78 to 90 hours (temporary increase) was requested (by the company) and agreed by the pilot body (via feedback), it never ever changed back.

Too many hidden agendas with upper echelon self satisfaction that problems are being addressed appropriately.


If there is a reason to feel better about rostering now, then there is no reason to be proud of the changes as it is evidence of malpractice over the long past.

J

Last edited by jack schidt; 27th Apr 2016 at 15:36. Reason: Spelin
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Old 28th Apr 2016, 05:01
  #30 (permalink)  
 
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and agreed by the pilot body (via feedback),
EH???????

It was never requested- it was imposed without the slightest consultation.
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Old 28th Apr 2016, 05:43
  #31 (permalink)  
 
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Rule number 1:

-Never get emotionally involved with the company policies or about any people from management, doesn't matter how much dumb and stupid they are.
This is not your business. You're a Pilot. Just do you Flight with the best climate as possible with your crew and go home to live your life.

This is the rule number 1 to survive on new aviation paradigma, do it, change your mind, disregard a lot of bad things in your company from the managers or you'll go mad, create unhappiness around you, make the things worst than they really are and finally be fired.
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Old 28th Apr 2016, 07:12
  #32 (permalink)  
 
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Wiz, from what I can recall....TCAS put out a survey or otherwise (perhaps it was just an email) and stated that due to current financial global conditions the pilot body were "requested" to increase to 90 hours per month. It was stated that the hours increase would be a temporary measure. I can specifically remember discussions with people who were agreeing that this was an OK option to help the company out but I knew the change would never be reversed once implemented.

J
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Old 28th Apr 2016, 08:32
  #33 (permalink)  
 
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My recollection is that it was simply an email, presenting what was effectively a 'fait accompli'. I don't recall any request for feedback. You are absolutely correct that the change was described as a purely temporary measure, to be rescinded when the industry returned to more 'normal' economic operating conditions.

I guess the definition of 'temporary' is elastic........

7B
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Old 28th Apr 2016, 09:14
  #34 (permalink)  
 
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No, the bouncy castle mis-managers are right...

It's temporary, forever. See!
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Old 28th Apr 2016, 09:15
  #35 (permalink)  
 
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I remember as well that it was only an email from TCAS during 2008 crush
I questioned him a few years later when to go back to normal
his answer: you are a clown
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Old 28th Apr 2016, 09:35
  #36 (permalink)  
 
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Talparc is right. I still have the email. Imposed at the stroke of a pen with no consultation whatsoever.

TCAS did take a survey when reserve was changed to monthly blocks. We never saw the survey results but he imposed the monthly blocks anyway.
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Old 28th Apr 2016, 13:22
  #37 (permalink)  
 
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That move saved the company so much money he was protected against future screw ups
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Old 28th Apr 2016, 13:26
  #38 (permalink)  
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Did we not get a letter in our postboxes about the change to the overtime levels from TCAS, without consultation, or is that a different thing from going to 90 hours?
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Old 28th Apr 2016, 14:16
  #39 (permalink)  
 
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Ultimately, it's SSDD. They take without any regards for the long term damage. Bloody sociopaths the lot of them.
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Old 28th Apr 2016, 15:46
  #40 (permalink)  
 
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It was a letter on that gold coloured paper they use.
Such a horrid grot of a man.
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