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Medical at EK

Middle East Many expats still flying in Knoteetingham. Regional issues can be discussed here.

Medical at EK

Old 18th Apr 2022, 04:22
  #21 (permalink)  
 
Join Date: Jun 2002
Location: Dubai
Age: 53
Posts: 258
You are using half-truths to make it sound like a witch hunt and all because you have an axe to grind with the company.

The company does not give a rats arse what is wrong with you - they are only interested in your ability to work. If your condition impacts your attendance that is going to come down on you for sure. I have had several operations and my during my interaction with fleet, I did not feel that they wanted to know my medical issues - they wanted to know how long I could wait for the op and how long it would take to recover(and I had to give the doctor permission to give that information to them) - all perfectly reasonable.

I know that the SK will be on my record and when the next pandemic hits, I may well be let go - that is a calculation that I have made and am comfortable with. It's a reality I am lead to believe is not unique to the Middle east.

I don't know anything about your mates case but it is third hand information and I suspect skewed to his own point of view. It is also not impossible that some over zealous interviewer may have stepped over the line but that would not be the norm and is definitely not policy.
Kennytheking is offline  
Old 18th Apr 2022, 05:15
  #22 (permalink)  
 
Join Date: Aug 2021
Location: stuttgart
Posts: 93
Originally Posted by Kennytheking View Post
You are using half-truths to make it sound like a witch hunt and all because you have an axe to grind with the company.

The company does not give a rats arse what is wrong with you - they are only interested in your ability to work. If your condition impacts your attendance that is going to come down on you for sure. I have had several operations and my during my interaction with fleet, I did not feel that they wanted to know my medical issues - they wanted to know how long I could wait for the op and how long it would take to recover(and I had to give the doctor permission to give that information to them) - all perfectly reasonable.

I know that the SK will be on my record and when the next pandemic hits, I may well be let go - that is a calculation that I have made and am comfortable with. It's a reality I am lead to believe is not unique to the Middle east.

I don't know anything about your mates case but it is third hand information and I suspect skewed to his own point of view. It is also not impossible that some over zealous interviewer may have stepped over the line but that would not be the norm and is definitely not policy.
I would love to say you are right and thatís only half truth. I can assure you that I know the details and itís unfortunately by far bigger than half truth. Itís very real.

consider your self lucky, at least one case was axed over a broken leg where it is known how long it takes to recover, another one over cancer (before covid). The broken leg story took place during the beginnings of the pandemic where it should not have mattered as the fleet wasnít flying anyway. They knew and still itís been a mandate for cost cutting. Another way is that fleet demands a signature one a letter to open your medical record to them, that can happen before a upcoming command interview, when the command board likes to.

i agree with you that they are in general not interested in whatís wrong with you and usually not playing that card and things are handled via attendance. And they are clever enough not to put down their cards, they wonít show you that they are breaking all rules of confidentiality.

should it not make you think that it is possible that someone can step over that red line.


Last edited by flyTheBigFatLady; 18th Apr 2022 at 05:56.
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Old 18th Apr 2022, 09:21
  #23 (permalink)  
 
Join Date: May 2006
Location: in the sky
Posts: 32
Originally Posted by flyTheBigFatLady View Post
to correct you

you are not getting an insurance
EK is covering the costs of a doctor visit. There is no choice in doctors as most of, better literally everything has to be approved by EK medical service. Since their internal cost cutting Programm on medical benefits it became more and more difficult to get approval.
If you have a friend there, have a look into his medical card. In general it says ďreferral onlyĒ and itís meant so. Even if you walk into a emergency it can happen that the will ask you to call medical benefit first to get the referral.
otherwise you go pay and claim which can be super long process until you get your money, if not somebody decided that the treatment you received is way out of standard and EK coverage, and therefore it will only be partly reimbursed.

secondly you are becoming a cost factor which in fact led to all the redundancies and in future your sick balance and the involved costs will decide over your career path (e.g command upgrade - thatís from an internal source).

thirdly there is a problem with data protection. For the sake of paying your doctor visit EK demands every single detail of your treatment. Once this information is within EK literally every single person (including flight ops) can get information about your doctors visit, and can and will eventually use it against you.
back to why people where chosen to be made redundant- and/or have been rejected during the rejoining process, at a point where you have not given any detailed health information or havenít been examined by a EK doctor.



so good luck with your ďinsuranceĒ
Absolutely trueÖ Good friend of mine had an accident, ending up in the the emergency room with a complicated fracture in his left armÖ

Doctorís refused to start a treatment until theyíve had been given the approval by the EK insurance 🙄🙄 Ohhh BTW this happened on a Friday (at that time) 😂😂

Delayed the process by four hours 🥵


Good luck with thatÖ.
paule737 is offline  
Old 18th Apr 2022, 09:35
  #24 (permalink)  
 
Join Date: Jun 2002
Location: Dubai
Age: 53
Posts: 258
I'm sorry but I still disagree with you. You are using a handful of extreme cases to try and make a very broad based point which is not accurate.

I have never heard of medical records being reviewed as part of the upgrade process, which suggests that the case in point was special for some reason...what is the real story?

I think that you have made the point that EK Clinic requires the patient's approval to release any medical records which I would assume is in line with anywhere in the world. If you have chosen to give that approval, you cannot complain that the company gets the information. I should point out that medical confidentiality is an obligation on the clinic, not the company.

I will concur on 2 points though :-
  • If the story I heard about the cancer patient is true, it will not cover the company in glory and I hope there will be a reckoning for that;
  • I am not thrilled with the way the coverage is headed and all the approvals issues. Still streets ahead of most places in the world though, including UK & USA.
Kennytheking is offline  
Old 18th Apr 2022, 14:54
  #25 (permalink)  
 
Join Date: Aug 2021
Location: stuttgart
Posts: 93
Originally Posted by Kennytheking View Post
I'm sorry but I still disagree with you. You are using a handful of extreme cases to try and make a very broad based point which is not accurate.

I have never heard of medical records being reviewed as part of the upgrade process, which suggests that the case in point was special for some reason...what is the real story?

I think that you have made the point that EK Clinic requires the patient's approval to release any medical records which I would assume is in line with anywhere in the world. If you have chosen to give that approval, you cannot complain that the company gets the information. I should point out that medical confidentiality is an obligation on the clinic, not the company.

I will concur on 2 points though :-
  • If the story I heard about the cancer patient is true, it will not cover the company in glory and I hope there will be a reckoning for that;
  • I am not thrilled with the way the coverage is headed and all the approvals issues. Still streets ahead of most places in the world though, including UK & USA.
the cancer patient is about to die, since he lost his job due to his sickness he had to head back to a country where he does not get any proper treatment, and as he has no income anymore and no insurance, he cannot afford treatment somewhere else.

the lack of medical benefit and EK doctors to call and approve his treatments actually costed him a chance for survival. At the end mangers called him on attendance confronted him with his illness and itís not acceptable to have him sick so many days for the upcoming treatments. The affected manager had details, which never should have been in this department.

thatís a good friend of mine and his doctor gave him just a limit time as there is nothing they can do. after years living with cancer and no treatment he finally found a job which will cover some treatment. Unfortunately itís far to late to recover and they only can assist in lowering the pain till the end.
Thatís a very very real story and I have been with him when he had spoken to managers.
the contract was more or less ended by a senior manger him selves himself.

So please donít tell what this company is able to do if they want. It a very emotional story for my self.

Trust me the other story is not any less reality.
in this: once the attendance is covered by EK doctors no one should have the right and ability to demand more details as
1. they are no medical professionals
2. itís confidential between you and the EK doctor- thatís why it is a EK doctor

attendance is a career factor, today more than in the past. But again once your attendance is supported by EK clinic no one should have the right to judge over it, nor to get some details.
EK clinic issues a medical license and thatís all what flight ops needs to know.

Have you never asked why you have to go to fleet once your doctor says you need a certain procedure. Itís not their judgment when and how the procedure can or should be done.
thatís you and the doctor only, once accepted by the EK clinic. No one else. I call this soft breaking of confidentiality, because they more or less they force you to explain your state of health yourself outside of any doctors confidentiality.

but I also understand as usual all stories we hear and did not happen to ourselves cannot be true. I also said itís not a general behavior and I am just concerned over the fact it happens and can happen, and the fact it did. Therefore it can happen at any time when ever they want, because the ability in in-confidentiality is generally given.

i agree totally in the point confidentiality is a topic for the clinics. But as soon as benefits is about to pay the bills they need to see the details, and with a little medical understanding and knowledge of procedures and pharmaceuticals you get a pretty good picture of how it can go ahead. This is the point where confidentiality is broken as the data is in the administrative part of the company where there is no more data protection given.

Last edited by flyTheBigFatLady; 18th Apr 2022 at 15:55.
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