Gulfair Staff Travel
Join Date: Jun 2007
Location: Operations
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Muslims are muslims and there is no difference? Hum!
I don't think so, the majority do not make mortadella of their back shouting inane slogans....
Anyway besides the point, I never go into the details ofthe nomenclatura of what sect anyone is, but it is quite apparent that the majority of procrastinating bird droppings I've come accross are Shias.
Call it sheer coincidence or shocking facts, it certainly left and impression on me and still does.
Now as to the english standards, I let you fathom the prospect of wonderous R/T tactics and CRM that seem to have stopped evolving at GF thanks to the Shia gangs that are still to some extent running the show.
Staff travel is only the tip of the iceberg.
Over and out
I don't think so, the majority do not make mortadella of their back shouting inane slogans....
Anyway besides the point, I never go into the details ofthe nomenclatura of what sect anyone is, but it is quite apparent that the majority of procrastinating bird droppings I've come accross are Shias.
Call it sheer coincidence or shocking facts, it certainly left and impression on me and still does.
Now as to the english standards, I let you fathom the prospect of wonderous R/T tactics and CRM that seem to have stopped evolving at GF thanks to the Shia gangs that are still to some extent running the show.
Staff travel is only the tip of the iceberg.
Over and out
Join Date: Apr 2001
Location: USA
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What Capt Fatal said:
"Alfakhem...
we all mouslim brothers pls stop it....by the way most of them are soni ....only one person is shiat.... WE ALL MOUSLIM......so no need for that......will said IB"
....really made me laugh...not necessarily by the thought of the statement, mostly the grammar...
And what left to first class said:
"Capt_Fatal
Please learn to engage brain and hand whilst typing - spelling mistake like yours are a no-no on this professional forum "
....ultimately made me roll on the floor....hahaha...
I totally agree with you LTFC!!! And with what scanscanscan said:
"Captain Fatal (Dean Martin).....Are you sure you are not an airline pilot?"
....I had to stop rolling on the floor lest i fall down the stairs...
BWAHAHAHAHA!!!
One could just imagine how high the level of education some people have by the kind of English they possess which made scanscanscan say that. Hmmm...when will the English Proficiency be required of all pilots?
just asking...
"Alfakhem...
we all mouslim brothers pls stop it....by the way most of them are soni ....only one person is shiat.... WE ALL MOUSLIM......so no need for that......will said IB"
....really made me laugh...not necessarily by the thought of the statement, mostly the grammar...
And what left to first class said:
"Capt_Fatal
Please learn to engage brain and hand whilst typing - spelling mistake like yours are a no-no on this professional forum "
....ultimately made me roll on the floor....hahaha...
I totally agree with you LTFC!!! And with what scanscanscan said:
"Captain Fatal (Dean Martin).....Are you sure you are not an airline pilot?"
....I had to stop rolling on the floor lest i fall down the stairs...
BWAHAHAHAHA!!!
One could just imagine how high the level of education some people have by the kind of English they possess which made scanscanscan say that. Hmmm...when will the English Proficiency be required of all pilots?
just asking...
Join Date: Aug 2003
Location: Middle East
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Shut the place down, put computer terminals in the office with a tech helper or 2. Stop wasting everyones time.
I paid full fare my last trip to avoid the frustration and headache
I paid full fare my last trip to avoid the frustration and headache
Join Date: Sep 2005
Location: Planet Earth
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As long as senior management can send their office-boys to hang around the staff travel office, as long as some people who know "the secret handshake"jump the lines, as long as that infuriating woman that "works" there (you know the one that keeps flicking her head scarf every 5 seconds) isn't terminated and as long as no-one confiscates the mobile phones of the staff travel personnel, NOTHING will change. No matter how widely open Mr. E.E.'s (manager staff travel) office door is. The bloke sits behind is desk and can clearly see that his underlings do F..K all. At best two desks are occupied by staff who only manage to "serve" 1 customer in half an hour between them. The rest of the S.T. staff have obviously better things to do in their shiny new back office.
As suggested by other members, a workable automated system - one that also accepts bookings with other airlines - is needed.
As suggested by other members, a workable automated system - one that also accepts bookings with other airlines - is needed.
Join Date: Feb 2008
Location: bahamas
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Why staff travel system is not working these days ???
I wasted my time in staff travel, just to issue long service ticket .
God bless you if counter No. 2 will serve you
I wasted my time in staff travel, just to issue long service ticket .
God bless you if counter No. 2 will serve you
Join Date: Jun 2007
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It is not the memo that is going to make the difference nor changing the manager, first start making the staff accountable and not parchuted green berets with an attitude of a disgruntled civil servant.
Actually if it was not for the manager, many of us would never get our tickets on time, let alone get one period.
Bin Michal and those sultry scarfed ladies, who hide behind their religion as a pretense not to serve, and you will see things improve without an effort.
But as soemone said earlier on this forum, get an automated system and save yourself the hastle of all this crap. Can't believe how far behind GF is.
Actually if it was not for the manager, many of us would never get our tickets on time, let alone get one period.
Bin Michal and those sultry scarfed ladies, who hide behind their religion as a pretense not to serve, and you will see things improve without an effort.
But as soemone said earlier on this forum, get an automated system and save yourself the hastle of all this crap. Can't believe how far behind GF is.
Join Date: Feb 2008
Location: bahamas
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Haji is acting !!!
I dont think this manager will create any difference in staff travel.. He's there for ages !!
Haji.. it's time to use all your fingers while typing on keyboard rather than one finger
Haji.. it's time to use all your fingers while typing on keyboard rather than one finger
Join Date: Nov 1999
Location: "como todo buen piloto... mujeriego y borracho"
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Bin Michal and those sultry scarfed ladies, who hide behind their religion as a pretense not to serve, and you will see things improve without an effort.
sul·try [súltree]
adjective
1. hot and damp: oppressively hot and damp
2. sensual: giving a suggestion of underlying passion and sensuality
[Late 16th century. < obsolete sulter "swelter." Origin ?]
-sul·tri·ly, , adverb
-sul·tri·ness, , noun
Microsoft® Encarta® 2006. © 1993-2005 Microsoft Corporation. All rights reserved.
adjective
1. hot and damp: oppressively hot and damp
2. sensual: giving a suggestion of underlying passion and sensuality
[Late 16th century. < obsolete sulter "swelter." Origin ?]
-sul·tri·ly, , adverb
-sul·tri·ness, , noun
Microsoft® Encarta® 2006. © 1993-2005 Microsoft Corporation. All rights reserved.
Join Date: Jan 2007
Location: Near Iranian Border
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Unless its an annual leave ticket, I always use the ticket desk at the airport. Pick the right time if you can, and the guys there are pretty ok (even at 1am) - done it a few times and no problems.
Oh and if a paying pax is in the queue, allow them to be seen first - the guys behind the desk like this and will treat you with more respect when its your turn.
Back to staff travel - automate it like most airlines. But then what about Bahrainisation ......?
Oh and if a paying pax is in the queue, allow them to be seen first - the guys behind the desk like this and will treat you with more respect when its your turn.
Back to staff travel - automate it like most airlines. But then what about Bahrainisation ......?
Join Date: Nov 1999
Location: "como todo buen piloto... mujeriego y borracho"
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Unless its an annual leave ticket or a pass for travel on other airlines (or for ticket refunds), there is really no reason to even go to Staff Travel, or the airport for ticketing (supposedly we aren't supposed to go there anymore, but can now go to any other Gulf Air Ticketing Office).
But as I said, no need. I think all GF destinations are E-ticket ones; make the ID booking on-line, check payroll-deduct and within minutes if not seconds "Almost There" sends the e-ticket to your @gulfair.com address. Could that be any easier?
But as I said, no need. I think all GF destinations are E-ticket ones; make the ID booking on-line, check payroll-deduct and within minutes if not seconds "Almost There" sends the e-ticket to your @gulfair.com address. Could that be any easier?
Join Date: Oct 2000
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I've never had problems arranging all my travel needs from home through the staff travel website. If there are seats available on your proposed GF flight, you get your eticket sent almost straight away to your webmail. If your travel is on another carrier, the ticket gets sent to your pidgeon. It has worked every time for me. For some of you who just can't seem to get it right, I dare say most of the problem is from your own lack of planning.
Join Date: Nov 1999
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Any way you want to look at the situation, Staff Travel is in a whole lot better shape than it was exactly one calendar year ago. Personally, I give credit to André Dosé and Lee Shave, and it is a shame that they left otherwise I would have expected continual evidence of improvement.
From my own experience and with the exception of one or two sour grapes, I am well treated by the staff however I try to remember to bring my manners and courtesy with me also. It goes both ways, and I accept that some may say "yes, but you are a pilot; take a look and see what kind of treatment cabin crew receive . . . " Point well taken. Unfortunately, this is a fact of life throughout Gulf Air and Bahrain in general.
The major problem I see these days with Staff Travel are related to the Staff Travel on-line system. The system has "it's days" too, sometimes it slows down to painfully unusable speeds or is temperamental. Other times it does not accurately reflect the policies that are in place. I have run across no less than 3 situations where I have tried to book with airlines that we have reciprocal privledges with, but the programming was not up to date and so it did not let me. Things become awkward, and there is no sure way other than to complain to Ebrahim to get these issues resolved, and even then I get the feeling that they sometimes do not get resolved. This is a problem; there is no established recourse procedure and no external oversight or an ombudsman to ensure that problems are resolved and grievances are addressed (therefore improving service and creating less problems in the future). There are other problems with the system, such as incomplete records, and other annoyances that inconvenience the customer and create greater workload for Staff Travel.
The other problem, Sal-E is that the service of sending tickets to the mailboxes is very inconsistent. During the past few weeks I have been told that due to staff shortages, they have discontinued the service, but now and then they do manage to send a ticket through. Sometimes this is unacceptably long-- I recently received a ticket for a trip that I completed weeks ago. Restarting this service, with a reasonable established turn-around period (say, 3 days) could eliminate many trips to Staff Travel (this service could be even out-sourced to a few guys in a shack with a hook-up to Sabre in India).
From my own experience and with the exception of one or two sour grapes, I am well treated by the staff however I try to remember to bring my manners and courtesy with me also. It goes both ways, and I accept that some may say "yes, but you are a pilot; take a look and see what kind of treatment cabin crew receive . . . " Point well taken. Unfortunately, this is a fact of life throughout Gulf Air and Bahrain in general.
The major problem I see these days with Staff Travel are related to the Staff Travel on-line system. The system has "it's days" too, sometimes it slows down to painfully unusable speeds or is temperamental. Other times it does not accurately reflect the policies that are in place. I have run across no less than 3 situations where I have tried to book with airlines that we have reciprocal privledges with, but the programming was not up to date and so it did not let me. Things become awkward, and there is no sure way other than to complain to Ebrahim to get these issues resolved, and even then I get the feeling that they sometimes do not get resolved. This is a problem; there is no established recourse procedure and no external oversight or an ombudsman to ensure that problems are resolved and grievances are addressed (therefore improving service and creating less problems in the future). There are other problems with the system, such as incomplete records, and other annoyances that inconvenience the customer and create greater workload for Staff Travel.
The other problem, Sal-E is that the service of sending tickets to the mailboxes is very inconsistent. During the past few weeks I have been told that due to staff shortages, they have discontinued the service, but now and then they do manage to send a ticket through. Sometimes this is unacceptably long-- I recently received a ticket for a trip that I completed weeks ago. Restarting this service, with a reasonable established turn-around period (say, 3 days) could eliminate many trips to Staff Travel (this service could be even out-sourced to a few guys in a shack with a hook-up to Sabre in India).
Join Date: Sep 2000
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I received an annual retirement ticket in the mail a month after I made the trip....they found it on someones desk ready to post...
and this was London...
I remember years ago after Saddam entered Kuwait...
GF was requested by the British Army to positioned the staff travel desk across the Saudi causeway....
they did this and supplied Jamila their star ticket issuer with two mobile phones and a bucket of sandwiches to keep her up to speed zero.....Saddam arrived and took one look and said "I come back tomorrow!"
We feel your pain.....despite this we all loved Jamila and got our tickets in time if we told her she had lost weight...thoes that did not are still waiting!
No sense of humour do not join.
and this was London...
I remember years ago after Saddam entered Kuwait...
GF was requested by the British Army to positioned the staff travel desk across the Saudi causeway....
they did this and supplied Jamila their star ticket issuer with two mobile phones and a bucket of sandwiches to keep her up to speed zero.....Saddam arrived and took one look and said "I come back tomorrow!"
We feel your pain.....despite this we all loved Jamila and got our tickets in time if we told her she had lost weight...thoes that did not are still waiting!
No sense of humour do not join.
Join Date: Jan 2007
Location: UK
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staff hotels made easier
Ok guys, flights may continue to be a pain in the bum, but for staff hotel rates and good car deals its worth a peek at www.iddeals.com
No 'queueing' and no 'tickets in the post' - bliss!
No 'queueing' and no 'tickets in the post' - bliss!
Join Date: Aug 2003
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Scanscan, 
Glad to see things haven't changed in this busy world aye. The technology may have improved, but they are still the same lovable characters turning the cogs over slowly.
Glad to see things haven't changed in this busy world aye. The technology may have improved, but they are still the same lovable characters turning the cogs over slowly.
