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Internet shopping - the scales have just fallen

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Internet shopping - the scales have just fallen

Old 19th Apr 2020, 11:13
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Internet shopping - the scales have just fallen

Having been cast with the rest of the nation into a limbo of uncertainty, I've elected - on my own - to refit a small sailboat. This has led me into uncharted waters (pun intended). When buying equipment, I belong to the see, touch and feel school. At the moment that is not possible as all the retail outlets are closed. Which brings me to the shopping internet but, not for long.

I ordered two interior cabin lights. When they arrived it was obvious, after just a cursory examination that they were cheap crap with all the inherent longevity of a May fly plus no wiring diagram. Almost needless to write; Made in China. The cost was a round figure of £32 inc. VAT for two, plus almost £9 courier charge. I e-mailed the sellers and expressed my rejection. They said send back the items and I'd be re-funded. Post Office cost for despatch; £4.

Total costs of the abortive transaction: £45. Irrecoverable costs approximately £13 or 30%. It has cost me 30% for two bits of information; shopping internet doesn't work - sometimes, and I intend to start a courier business.
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Old 19th Apr 2020, 11:40
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Sorry to hear of your unsatisfactory transaction Capt Kremmen. Iíve bought lots of stuff on eBay. These days almost everything is listed with free postage. Read the description carefully and check the business details of the seller carefully if you want to avoid buying Chinese rubbish. If you get something that is not as described say you want to return it for that reason. eBay will provide you with a return label which is charged to the seller. Total cost of transaction to you - zero.

Also check feedback rating of the seller. If they sell a lot of rubbish that should be clear from the comments.

And, as always, If an offer sounds too good to be true, it probably is. Not saying that applies to your lights though!
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Old 19th Apr 2020, 11:48
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Hi CK. sorry to hear this was a bad experience for you.
Iím a technical kind who repairs and mods lots of boaty and other machines.
I do shop online a lot as often the touchy feely stores donít have exactly what I need but I get your point
Some advice. If you want specific brands etc try good suppliers like I think they are called ASAP marine
in UK. Also read small print like sizes etc. Also look at reviews and and YouTube to get a feel for product
before buying. i usually end up with what I need.
Hope you get what you need.
R
My post similar to Andrews.

Last edited by RINKER; 19th Apr 2020 at 11:50. Reason: Similar post
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Old 19th Apr 2020, 11:53
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Also, be very cautious about the original manufacturer of a product. A very recent experience with the Big River and a seller with a very English name, turned out be a China based manufacturer. The clue was a delivery time of 5 to 15 days, not identified until delivery address was entered and the estimated delivery date suddenly changed to a much longer period. Order cancelled and fortunately refunded by the River since the order had not made it out to China. I guess if the delivery address had been Hong Kong then it might have been more realistic

Take care,

IG.
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Old 19th Apr 2020, 13:26
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I restore the odd motorcycle and repair odd bits of machinery as a hobby. The beauty of the internet is the ability to trawl many suppliers without leaving my desk BUT it is imperative to not just blindly buy the first item that seems to meet you needs. Price is often a good indication of what you are liklely to get!

A little research is time well spent although just occasionally a product is found to be rubbish. It is a small effort and price to return an unsatisfactory item for the concvenience overall.
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Old 19th Apr 2020, 14:10
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Buying things online seems to be vary by company.

Went online with M&S to try and buy some underwear for delivery. I can get to check ou, but their system freezes up at the credit card validation stage.

On the other hand 4 days ago I ordered and bought a £1400 TV online, including using interest free credit through another company. Everything went straight through. As did buying a new AV receiver elsewhere and UHD HDMI leads via Amazon Prime. All delivered with 48 hours and system up and running within 48 hours.

Lodger bought himself a gaming PC online at the same time from a specialist supplier. They can’t keep up with demand and are working overtime building systems to ship the next day. Also delivered and up and running. (Had to point him at an optical Tx/Rx pair of boxes and cable to get a feed from the router to his room.)

But all from reputable UK companies.
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Old 19th Apr 2020, 14:23
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Originally Posted by ORAC View Post
...... Went online with M&S to try and buy some underwear for delivery. ........
ORAC, after your last Court appearance, I thought you'd promised the Judge to desist from that game! Still, not Ann Summers this time (other dodgy retail outlets are available - erm, so I'm reliably informed...!)

H 'n' H
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Old 19th Apr 2020, 14:33
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Originally Posted by Capt Kremmen View Post
Having been cast with the rest of the nation into a limbo of uncertainty, I've elected - on my own - to refit a small sailboat. This has led me into uncharted waters (pun intended). When buying equipment, I belong to the see, touch and feel school. At the moment that is not possible as all the retail outlets are closed. Which brings me to the shopping internet but, not for long.

I ordered two interior cabin lights. When they arrived it was obvious, after just a cursory examination that they were cheap crap with all the inherent longevity of a May fly plus no wiring diagram. Almost needless to write; Made in China. The cost was a round figure of £32 inc. VAT for two, plus almost £9 courier charge. I e-mailed the sellers and expressed my rejection. They said send back the items and I'd be re-funded. Post Office cost for despatch; £4.

Total costs of the abortive transaction: £45. Irrecoverable costs approximately £13 or 30%. It has cost me 30% for two bits of information; shopping internet doesn't work - sometimes, and I intend to start a courier business.
Story in the "can you help me" bit in the Sunday Times today. Woman bought an oxygen concentrator (yes really) from the bay of E and it arrived with all the instructions in Chinese.
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Old 19th Apr 2020, 15:11
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Originally Posted by RedhillPhil View Post
Story in the "can you help me" bit in the Sunday Times today. Woman bought an oxygen concentrator (yes really) from the bay of E and it arrived with all the instructions in Chinese.

Similar story here. I bought a hypochlorous acid generator on eBay, as much as an experiment as anything else (if it worked it would be a bonus). It arrived with all the instructions in Chinese. I spent a happy hour or two doing a crash course in trying to understand simplified Chinese characters, which only worked because I managed to guess what one of them might be, then work backwards from there. Rather surprisingly the thing actually works rather well, and produces hypochlorous acid at a concentration of about 150ppm, plenty good enough for disinfecting stuff. It just needs filling with water, adding a teaspoon full of salt and plugging into USB power for 8 minutes, to make 300ml of the stuff. As hypochlorous acid normally sells for about £5 for a 100ml bottle, and the machine cost about £20, it seems reasonable value, as I've already made a few litres of the stuff and bottled it up for use by others.
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Old 19th Apr 2020, 15:26
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Similar story here. I bought a hypochlorous acid generator on eBay, as much as an experiment as anything else (if it worked it would be a bonus). It arrived with all the instructions in Chinese. I spent a happy hour or two doing a crash course in trying to understand simplified Chinese characters, which only worked because I managed to guess what one of them might be, then work backwards from there
I bought one as well, also arrived with Chinese instructions. However I noted that the seller had the same instructions in english on their ad and just printed it off without needing any language lessons.....

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Old 19th Apr 2020, 15:35
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Originally Posted by ORAC View Post
I bought one as well, also arrived with Chinese instructions. However I noted that the seller had the same instructions in english on their ad and just printed it off without needing any language lessons.....
Did you spot a big error in the salt concentration? The instructions for mine quoted 15g of salt for 300ml, when the true amount should be less than 1/10th of that amount. I went back and cross checked the salt needed to give a 200ppm concentration using the ~0.7 Wh of energy the thing uses per batch and calculated that it only needed 1.2g of salt. The instructions also don't mention the desirability of pH stabilisation. I found that adding a very small amount of acetic acid reduced the pH down to about 4, which significantly increases the stability of the hypochlorous acid in solution.
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Old 19th Apr 2020, 15:47
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Came with a scoop. I follow the instructions of 7.5g for low concentration, 15g for medium, 22.g high. Wash it out in the evening, refill in the morning.

https://www.ebay.co.uk/itm/Hypochlor...-/353048998601
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Old 19th Apr 2020, 15:50
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I bought a 30 quid cat climbing tree and paid with paypal. What arrived was a 50p pet tunnel! It seems that was what everyone who ordered was sent. Paypal offered a refund but only when the item had been returned to an address in CHINA. And the address given was in Chinese! It needed to be sent tracked delivery and I was to give paypal the tracking details. The cost of this was 16 quid! Or, it would have been if the post office had accepted it for delivery. They refused as all post to China has been stopped. No amount of reasoning over many weeks with paypal would see sense and they eventually refused me a refund. That is the second time in 4 months that paypal has stolen from me. Previously I was the seller and the buyer stole all the value off the item and then returned it for a refund! Again paypal ruled against me. From now on I will endevour to avoid paypal.
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Old 19th Apr 2020, 15:55
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Originally Posted by ORAC View Post
Came with a scoop. I follow the instructions of 7.5g for low concentration, 15g for medium, 22.g high. Wash it out in the evening, refill in the morning.

https://www.ebay.co.uk/itm/Hypochlor...-/353048998601

Same as mine. That's way too much salt, and 90% of it won't be used in the reaction at all. There will be a great deal of salt in the solution after it's reacted. I can only assume that there's some sort of translation error that's mixed up units somehow. If you want confirmation, have a look at the amount of salt used by other very similar devices. For example, the one in these instructions uses 1g per half litre:
Attached Files
File Type: pdf
eco-one-manual.pdf (428.7 KB, 6 views)
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Old 19th Apr 2020, 16:39
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Originally Posted by Capt Kremmen View Post
Having been cast with the rest of the nation into a limbo of uncertainty, I've elected - on my own - to refit a small sailboat. This has led me into uncharted waters (pun intended). When buying equipment, I belong to the see, touch and feel school.
I have 3 sailboats. There are lots of online forums for sailboat owners where you may have saved yourself the trouble of buying crap in the first place. We have plenty of time to research and ask questions these days. PM me a make and model and I can point you in the right direction of some useful forums.
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Old 19th Apr 2020, 16:41
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Simple checks, when you find Something to buy, come off the website and Google a review of that object that will in turn give you what people think of them.

Other things to do is to google the item purchase wise because often you will find sellers on eBay simply do that task for you and bang on 10% or even more to the final price they sell it for, And you think because it is on eBay it is cheaper, but often it is not. They order it from the likes of Amazon direct to you cheaper and add their fees.

some items on eBay are actually very cheap, a general use jacket for work cost me 10 quid and is made in the UK and is also excellent quality, it surprised me because I was just expecting it to be cheap and nasty, something you don’t mind getting dirty or oily, see below.

https://www.ebay.co.uk/itm/MENS-HARR...r=522659529244
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Old 19th Apr 2020, 16:51
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Capt K these guys do salvage and I’ve had the odd item off them, here is the lighting..

https://www.trinitymarine.co.uk/prod...tage-lighting/
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Old 19th Apr 2020, 17:30
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Originally Posted by Capt Kremmen View Post
Having been cast with the rest of the nation into a limbo of uncertainty, I've elected - on my own - to refit a small sailboat. This has led me into uncharted waters (pun intended). When buying equipment, I belong to the see, touch and feel school. At the moment that is not possible as all the retail outlets are closed. Which brings me to the shopping internet but, not for long.

I ordered two interior cabin lights. When they arrived it was obvious, after just a cursory examination that they were cheap crap with all the inherent longevity of a May fly plus no wiring diagram.
Hi, if it is tradition and quality you are after......https://www.classicmarine.co.uk/ now on Levington Marina, ASAP Supplies https://www.asap-supplies.com/ are in Beccles They are serious and reliable (my son, like me a traditional boatbuilder/marine carpenter... but not building boats at the moment, used to work there a while back. I could not say recently as they were bought by Euro Car Parts 2 or 3 years ago but would recommend,...) My favorite though... https://www.toplicht.de/en/index/
Enjoy your refit. Cheers. Al
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Old 19th Apr 2020, 19:08
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Just because something is made in China doesn't mean it's necessarily poor quality. Odds are the computer you are using, the smartphone in your pocket, clothes you are wearing, air conditioning in your car etc etc are all quality made in China. However, none of that will stop resellers (online or in a store) finding the cheapest product they can and passing it on to you at a few hundred percent mark-up. If you buy on ebay or Amazon et al, you can get some good deals but you still have to do basic homework.
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Old 19th Apr 2020, 19:18
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Originally Posted by clareprop View Post
Just because something is made in China doesn't mean it's necessarily poor quality. Odds are the computer you are using, the smartphone in your pocket, clothes you are wearing, air conditioning in your car etc etc are all quality made in China. However, none of that will stop resellers (online or in a store) finding the cheapest product they can and passing it on to you at a few hundred percent mark-up. If you buy on ebay or Amazon et al, you can get some good deals but you still have to do basic homework.
Folks,
My grateful thanks to one and all for your helpful advice to a newbie at internet shopping. I guess that a re-action would be not to let the process sour me and apply at least some investigation prior to signing up.
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