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-   -   the cost of goodwill (https://www.pprune.org/fragrant-harbour/546644-cost-goodwill.html)

Captn_Kirk 31st Aug 2014 03:28

the cost of goodwill
 
Be careful, gents: flaps25 landings, RETI, fuel adjustments... are not up to the individual pilot anymore, they are (wait for the big word)... "Policy".

That's right. Because your goodwill is too expensive!

I particularly like the threat of having my fuel decisions figure on my captain's fuel ranking. (you know, the list where you don't want to be at the bottom 49, no no :=)

Oasis 31st Aug 2014 05:51

I loved how the graph on f25 peaked at 44% and then dropped off again to 27% for some reason? I wonder why?

Yonosoy Marinero 31st Aug 2014 08:19

Hey, who needs a carrot when you can just get a bigger stick?

monster330 31st Aug 2014 11:42

What's all this about then??

Shep69 31st Aug 2014 13:18

Brainless robots bound by micromanagement do not make for an efficient operation. Companies trying this inevitably lose vast quantities of money very quickly.

Employees collect their money and go home. Beaten down they don't care anymore about all the neat things they could do to make things better. Their passion and initiative in doing something they loved is crushed. Since simply undoing the maze of bureaucracy takes time and frustration, it's easier to focus one's talents elsewhere like a hobby.

They go strictly by forecast and procedure--even though the forecast will be 16 hours old when they get there and varies wildly with close in alternates. Worried about standing out they don't take needed fuel for taxi delays, weather, or traffic. CFP and CFP only adjusted for ZFW. So they either get low on fuel at the far end or divert and diversions increase. Safety goes down while overall costs go up.

They climb on CFP, Recommended Alt or when the robot tells them "VNAV Step Climb." No more jockeying for position, looking for the best overall altitude down track, analyzing real effects of real time winds and temps, or trying to go higher for a better ride. Just leave the signs on and listen to the box.

They shut down an engine mindlessly on taxi in without regard to passenger comfort, heat, or sinking tarmac. Jets behind them rock and roll with the blast and bread trucks get to enjoy the joy of flight. Passengers wonder why one airline's 777s are always so much hotter than others. Airport managers shake their fists at the green tales and make phone calls.

They go around all the greens on all the dodgy radars just in case rather than processing real information, using experience, and trying to decipher what is actually going on. Fuel burn goes up and diversions increase.

They configure VERY early burning more fuel lest they get into trouble, always take F25, touch down firmer from time to time, and wind up going around when a F30 auto land would have put them safely on deck. Brake wear and temps go up, taxiing takes longer because a turnoff is missed, flights take longer, and safety margins go down on runways that are more slippery than thought. Thinking about things like "will I miss the taxiway I need to get off on if I get a floater" go out the window--surely someone would have thought of this when they wrote the procedure. New guys hammer on the brakes at the last minute when they realize they're still going faster than they thought they were.

ATC doesn't even ask them to call the field anymore; better not to try for the visual and potentially stuff it up highlighting oneself. Nice conservative ILS even on gin clear days.

Folks strive for dwelling in the middle of the pack rather than doing their job as efficiently, safely, and professionally as possible. Being average becomes much more important than being good or great.

Micromanagement is a very bad thing.

Hugo Peroni the IV 31st Aug 2014 13:51

What exactly is your point? No one really cares anymore!!

kenfoggo 31st Aug 2014 16:49

When did this all become procedure? Not in FCOM3 is it?

Shag Nasty 31st Aug 2014 21:21

Spot on Shep

cxorcist 31st Aug 2014 21:53

Pristine Shep! "Spot on" as usual. Cheers.

8driver 2nd Sep 2014 02:27

Well said Shep.

Basil 2nd Sep 2014 08:22

Funny old thing: I once asked where I was on the fuel league table. CP looked and said "Second from the bottom!"
No-one had ever mentioned that or pressurised me and, had I not asked, I wouldn't have known.

Captain Dart 2nd Sep 2014 09:06

There has been a regime change, Basil (I am under the impression that you are retired). It's turning into Ryanair.

SloppyJoe 2nd Sep 2014 11:28

I may have missed it but where does it mention we have to move at a snails pace during RETI? FFS it is embarrassing seeing CX aircraft holding others up. Get some fuel down that engine and taxy at an appropriate speed.

744drv 2nd Sep 2014 12:29

RETI is a good excuse for those guys in overtime to 'negotiate' their own pay rise!

jumbobelle 3rd Sep 2014 16:52

company policy is in the manuals, not the newsletters

Lowkoon 3rd Sep 2014 22:04

Where does it say in the manuals we have to read the newsletters?

Hugo Peroni the IV 3rd Sep 2014 23:05

It doesn't! Doesn't help you much with avoiding RETI though.

CodyBlade 5th Sep 2014 14:54

it was once the best gig in Asia.

monster330 8th Sep 2014 10:05

And England once ruled the world.

Not the best gig.

Not the biggest empire.

World changes


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